REQUEST FOR INFORMATION SERVICES AND EXPANDED OPPORTUNITIES IN THE COLLECTION AND PROCESSING OF CHILD SUPPORT PAYMENTS.

1.1 Purpose of Request for Information (RFI) The South Dakota Division of Child Support (DCS) is seeking information on available services, and the expanded opportunities these services may bring to the customers and the State regarding the collection and processing of payments. The goal of this request is to identify services that may help maximize the limited state resources currently available from a financial and operational standpoint. Services are identified in Section 2.0 and include, but are not limited to: • Effectively and efficiently process payments, • Provide enhanced abilities to support online payments, and • Provide a portal or website to support paying customers and DCS. 1.2 Schedule of Activities (subject to change) RFI publication May 5, 2022 Deadline for submission of inquiries May 23, 2022 Responses to Vendor questions May 27, 2022 Request for SFTP folder June 15, 2022 Proposal submission June 22, 2022, 5 pm CST Vendor demonstrations TBD 1.3 Submitting Your Proposal All responses submitted should be completed and received at the DCS by the date and time indicated in the Schedule of Activities. The proposal should be signed, in ink or electronically by an officer of the Vendor, legally authorized to bind the Vendor to the proposal, and sealed in the form described in this RFI. The responses may be provided in hard copy or electronic copy in PDF electronic format through secured file transfer protocol (SFTP). To submit electronically, Offerors must request an SFTP folder no later than June 15, 2022, by emailing Dawson Lewis at the email indicated on page one. The subject line should be “RFP 2796 SFTP Request”. The email should contain the name and the email of the person who will be responsible for uploading the document(s). Responses provided in hard copy should be addressed and labeled as follows: REQUEST FOR INFORMATION 2796 DUE JUNE 22, 2022 SD DEPARTMENT OF SOCIAL SERVICES ATTN: