final documents including letters, reports, forms, work orders, copies and collates materials for distribution and/or storage; serves as the department receptionist; greets and directs visitors; answers, screens and directs telephone calls; gathers essential information and provides general assistance to callers/visitors; assists with resolution of complaints, answers basic questions or involves others for resolution. Other duties as assigned.
Knowledge, Skills, and Other Characteristics:
Knowledge of office procedures and equipment, including computers and various software applications including Microsoft Office, word processing and spreadsheets applications and keyboarding skill of 35 wpm.
Knowledge of business English, punctuation, spelling, written communications for administrative and technical purposes.
Knowledge of effective and courteous public contact techniques; oral, written and phone.
Skill in establishing and maintaining effective working relationships with City management, City employees, other agencies, vendors, volunteers, and the public.
Skill in utilizing established guidelines in responding to inquiries and complaints.
Skill in written communications for administrative and technical purposes.
Skill in organizing and maintaining records, documents and databases.
Skill in:
Typing, word-processing; preparing and maintaining accurate records, reports, and files; written expression, business correspondence and communication; handling and prioritizing multiple projects; establishing and maintaining effective working relationships with elected officials, department heads, employees and their representatives, business and professional groups and the general public; coordinating calendars, appointments; understanding and following oral and written directions.
Physical and Visual Ability:
Sufficient to effectively and safely perform required duties and to safely operate required office equipment and city vehicle as needed.
Hearing and Speaking Ability:
Sufficient to clearly, concisely and effectively communicate in person and over the telephone.
Successful candidate will receive a post-offer, pre-employment background screening to include:
Drug screening
Motor vehicle records check
Criminal background screening
City of Prescott Contact Information
201 S. Cortez St.
Prescott, AZ 86303
Email:
hr@prescott-az.gov Website:
www.prescott-az.govPhone: 928-777-1347 / Fax: 928-777-1213
When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the selection process. In accordance with A.R.S. 23 - 493, this position has been identified as "Safety Sensitive". The City of Prescott is an Equal Employment Opportunity employer.