Managed Support Services

expired opportunity(Expired)
From: Shared Services West(Co-op)
started - 04 Nov, 2022 (2 months ago)

Start Date

04 Nov, 2022 (2 months ago)
due - 04 Nov, 2022 (2 months ago)

Due Date

21 Dec, 2022 (1 month ago)
Bid Notification

Opportunity Type

Bid Notification
210660

Opportunity Identifier

210660
Shared Services West

Customer / Agency

Shared Services West
1107 Clay Ave #500, Burlington, ON L7L 0A1, Canada

Location

1107 Clay Ave #500, Burlington, ON L7L 0A1, Canada
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Managed Support Services210660Closing Date:12/21/2022 04:00:00 PM ETDetail: NOTIFICATION # 1 Request for Proposal Managed Support Services (Housekeeping, Portering, Linen and Waste Management) Reference Number: 210660 Issue Date: November 7, 2022 This RFP is being issued to Shared Services West’s Bonfire Portal (https://ssw.bonfirehub.ca/projects/view/13431) by SSW on behalf of William Osler Health System to obtain Proposals for the Managed Support Services (Housekeeping, Portering, Linen and Waste Management) RFP Section 1.3 – Objectives Summary The Purchaser(s) seeks qualified proponents with extensive hospital, strategy and technology experience for the provision of professional advisory services for the following objectives in an agreement (the “Agreement”) resulting from this RFP: Osler is pursuing a business partner who is willing to work with the organization to provide the highest level of service possible, in balance with managing costs. The proponent must demonstrate how its organization will work towards meeting the objectives of the hospital, specifically the business partnering relationship with the flexibility, quality, cost containment, cultural fit, and organizational mission and vision. Osler intends to enter into an Agreement with one Service Provider who can meet or exceed the Purchaser(s) requirements for the development of a managed support services program which will include a performance measurement plan and pricing model that will be structured to incentivize proponent’s performance in alignment with the identified Key Performance Indicators (KPI’s) under schedule Gi. Additional objectives for Osler in partnering with a Service Provider include the following:: Obtain the highest quality Service Provider to support the Purchaser at the best overall value; Ensure the Service Provider has highly skilled and experienced personnel to meet the project deliverables; Provide enhanced customer service aligned with the Purchaser’s core values, strategic directions and quality improvement plans; Ensure open communication between the Purchaser and the Service Provider to promote a team-based approach; and Ensure all deliverables as per Schedule Gi are met within the timelines provided Submission Instructions for RFP210660 Please follow refer to our SSW Bonfire Portal to download opportunity https://ssw.bonfirehub.ca/portal/?tab=login Opportunity # 210660 https://ssw.bonfirehub.ca/opportunities/13370 Requested Documents:Please note the type and number of files allowed. The maximum upload file size is 1000 MB. Please do not embed any documents within your uploaded files, as they will not be accessible or evaluated. 2. Upload your submission at: https://ssw.bonfirehub.ca/opportunities/13370 3. TimelineThe timeline for this project is as follows: EventDate Issue DateNovember 7, 2022Mandatory Site VisitNovember 23, 2022Deadline for QuestionsDecember 1, 2022 4:00 PM EDTDeadline for Issuing AddendaDecember 13, 2022 4:00 PM EDTClosing TimeDecember 21, 2022 4:00 PM EDTEvaluationsJanuary 31, 2023Presentations/ Clarification SessionAnticipated -February 13, 2023 Anticipated Award DateMay 1, 2023Anticipated Start DateOctober 1, 2023 Your submission must be uploaded, submitted, and finalized prior to the Closing Time of December 21, 2022 4:00 PM EDTWe strongly recommend that you give yourself sufficient time and at least ONE (1) day before Closing Time to begin the uploading process and to finalize your submission. Important Notes: Each item of Requested Information will only be visible after the Closing Time. Uploading large documents may take significant time, depending on the size of the file(s) and your Internet connection speed. You will receive an email confirmation receipt with a unique confirmation number once you finalize your submission. Minimum system requirements: Internet Explorer 11, Microsoft Edge, Google Chrome, or Mozilla Firefox. Javascript must be enabled. Browser cookies must be enabled. Need Help? Shared Services West (SSW) uses a Bonfire portal for accepting and evaluating proposals digitally. Please contact Bonfire at Support@GoBonfire.comfor technical questions related to your submission. You can also visit their help forum at https://bonfirehub.zendesk.com/hc PLEASE REFER TO THE ASSOCIATED DOCUMENT(S) FOR FURTHER DETAILS - THANK YOU. EventDate Issue DateNovember 7, 2022Mandatory Site VisitNovember 23, 2022Deadline for QuestionsDecember 1, 2022 4:00 PM EDTDeadline for Issuing AddendaDecember 13, 2022 4:00 PM EDTClosing TimeDecember 21, 2022 4:00 PM EDTEvaluationsJanuary 31, 2023Presentations/ Clarification SessionAnticipated -February 13, 2023 Anticipated Award DateMay 1, 2023Anticipated Start DateOctober 1, 2023 Access to the bid documents is restricted to the invited companies listed in the Document Taker's List. Subcontractors may request a copy of these documents by contacting one of these vendors listed in the Document Taker's List. Please click on the " Close" button, check your information and try again.

Dates

Start Date

04 Nov, 2022 (2 months ago)

Due Date

21 Dec, 2022 (1 month ago)

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Location

Country : CanadaState : Ontario