D--Symantec-Veritas eDiscovery_Software Maintenance

From: Federal Government(Federal)
VA11817Q1926

Basic Details

started - 28 Mar, 2017 (about 7 years ago)

Start Date

28 Mar, 2017 (about 7 years ago)
due -

Due Date

N/A
Award

Type

Award
VA11817Q1926

Identifier

VA11817Q1926
Department of Veterans Affairs

Customer / Agency

Department of Veterans Affairs
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On March 27, 2017, the Technology Acquisition Center awarded Delivery Order VA118-17-F-1881 under the terms and conditions of National Aeronautics and Space Administration (NASA) Solutions for Enterprise-Wide Procurement (SEWP) V contract NNG15SD38B with RedHawk IT Solutions, LLC (RedHawk), 2689 Maple Ridge Dr. Woodbridge, VA 22192-3826. RedHawk will be providing software maintenance and support for existing perpetual Veritas eDiscovery software licenses. The period of performance shall be co-termed through April 2, 2018, plus two 12-month option periods, if exercised, the total order value of $2,191,227.35. JUSTIFICATION FOR AN EXCEPTION TO FAIR OPPORTUNITY1. Contracting Activity: Department of Veterans Affairs (VA) Office of Acquisition Operations Technology Acquisition Center 23 Christopher Way Eatontown, NJ 07724 2. Description of Action: The proposed action is for a firm-fixed price delivery order issued under the National Aeronautics and Space Administration (NASA) Solutions for
Enterprise Wide Procurement (SEWP) V Governmentwide Acquisition Contract (GWAC) for brand name Veritas Electronic Discovery (eDiscovery) software maintenance and support. 3. Description of the Supplies or Services: VA Office of Information and Technology (OI&T), Information Technology Operations and Services (ITOPS), Infrastructure Operations (IO), Austin Information Technology Center (AITC) has a requirement to procure software maintenance and support for its existing perpetual Veritas eDiscovery software licenses, including eDiscovery Platform 1 Terabytes (2 each), eDiscovery Platform 2 Terabytes (3each), ID Collet 1500 users on premise (1 each), eDiscovery Platform Legal Hold 1500 user on premise (1 each) and Business Critical Services Remote Product for eDiscovery (1 each), and Business Critical Services for Premier for eDiscovery (1 each) hosted at AITC for use by VA s Office of General Counsel (OGC). The required software maintenance and support includes security patches, software updates and standard 24 hours per day, 7 days per week commercial telephone and web technical support. The software allows users to perform preservation, processing (such as decryption and de-duplication), searching, review, analysis, and production of electronically stored information including email. This assists attorneys, custodians of relevant information, and other OI&T personnel in accomplishing their required discovery and auditing tasks more efficiently. OI&T personnel use Veritas eDiscovery in the event they need to assist in litigation and criminal cases where email users attempt to circumvent controls and try to prevent VA investigators and OGC from accessing their email and associated document archives. The required maintenance ensures the software remains operational. The period of performance shall consist of a 12 month base period and two 12-month option periods for continued renewal of the software maintenance and support described above. 4. Statutory Authority: The statutory authority permitting an exception to fair opportunity is Section 41 U.S.C. 4106(c)(2) as implemented by the Federal Acquisition Regulation (FAR) paragraph16.505 (b)(2)(i)(B), entitled Only one awardee is capable of providing the supplies or services required at the level of quality required because the supplies or services ordered are unique or highly specialized. 5. Rationale Supporting Use of Authority Cited Above: Based on market research, as described in section eight of this document, the Government has determined that limited competition is available for this action among resellers for the required brand name Veritas eDiscovery software maintenance and support. No other source is capable of providing the required software maintenance and support as only Veritas or its authorized resellers have access to the proprietary source code necessary to provide the required software updates, security patches and technical support. Since the software is proprietary, a legal restriction is placed on access to the software code that is required in order to develop updates and patches to the software. Without this access it is impossible to modify the software code as necessary to provide the required patches and updates. Access to this code is also required to ensure the services provided to the software are properly configured. 6. Efforts to Obtain Competition: Market research was conducted, details of which are in section eight of this document. This effort did not yield any additional sources for the required software maintenance and support, other than Veritas or its authorized resellers that can meet the Government s requirements. Although the Government is limiting competition as a result of specifying brand name software maintenance, it was determined however that limited competition is viable among authorized resellers of the required brand name software maintenance that are NASA SEWP V GWAC holders. In accordance with FAR 5.301 and 16.505(b)(2), the award notice for this action will be synopsized within 14 days of award on the Federal Business Opportunities Page (FBO) and this justification will be made publicly available. Additionally, this justification shall be posted with the solicitation on the NASA SEWP V GWAC website to notify prospective offerors. 7. Actions to Increase Competition: The Government will continue to conduct market research to ascertain if there are changes in the market place that would enable future actions to be competed.8. Market Research: The Government s technical experts conducted market research in January 2017 by reviewing other similar brand name eDiscovery software applications, specifically products from, International Business Machines (IBM) eDiscovery Solutions, and AccessData to determine whether any other sources can provide software maintenance and support on the existing Veritas eDiscovery System software. Additionally, based on the review of similar brand name software from, International Business Machines eDiscovery Solutions, and AccessData, it was determined that no other source could provide software maintenance support for the Veritas eDiscovery System software as they lacked access to the proprietary source code necessary to provide the required support. Only Veritas or its authorized resellers can provide the required software maintenance and support for the existing licenses as only those sources have the ability to access the proprietary code.On February 28, 2017, additional market research was conducted using the Provider Lookup Tool on the NASA SEWP V GWAC website. It was determined that there are numerous NASA SEWP V GWAC holders that are authorized resellers of brand name Veritas software products that can provide the required software maintenance and support under North American Industry Classification System code 541519. Therefore, limited competition is anticipated under the NASA SEWP V GWAC for the requirements described herein. 9. Other Facts: None. Contact Information: Amy SchmalziganAmy.Schmalzigan@va.govamy.schmalzigan@va.gov Office Address :Department of Veterans Affairs;Technology Acquisition Center;23 Christopher Way;Eatontown NJ 07724 Location: VA Technology Acquisition Center Set Aside: Award Number: NNG15SD38B VA118-17-F-1881 Award Amount : $675,282.21 Award Date: 032717 Awardee: REDHAWK IT SOLUTIONS LLC;2689 MAPLE RIDGE DR;WOODBRIDGE;VA;22192

VA Technology Acquisition CenterLocation

Address: VA Technology Acquisition Center

Country : United StatesState : New Jersey

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Classification

NAISC: 541519 GSA CLASS CODE: D