Signage and Wayfinding - North County Campus

"RFFISCAL SERVICES DEPARTMENT\nPURCHASING DIVISION\n\nKent County Administration Building, 300 Monroe Avenue N.W., Grand Rapids, Michigan 49503-2289\nPhone: (616) 632-7720 \u00ae Fax: (616) 632-7715 e Email: purchasing@kentcountymi.gov\n\nSOLICITATION\nSolicitation Type Request for Proposal (RFP)\nSolicitation Number 4990\nDescription Signage and Wayfinding - North County Campus\nDate of Issuance 12/6/2022\nInquiries Deadline Date & Time (local) | 12/16/2022, 2 PM\nDue Date & Time (local) 12/20/2022, 2 PM\nPre-Submission Conference Yes: Non-Mandatory Teleconference (attendance\nrecommended & pre-registration required)\nConference Date & Time (local) 12/13/2022 10:30 AM\nBuyer Name Underhill\n\nINTRODUCTION\n\nThe Kent County Purchasing Division is soliciting proposals for the development of a signage and\nwayfinding program, including assistance in design, fabrication and installation for the new North\nCounty Campus

located at 4191 17 Mile Rd NE, Cedar Springs, MI 49319. The campus will house both\nthe North Sub-Station for the Sheriff\u2019s Office and the North Clinic for the Health Department. The RFP\nshall include an analysis of the site plan (reference Appendix \u201cC\u201d attached) and overall building floor\nplans (Appendix \u201cD\u201d), identifying solutions to wayfinding issues, identifying sign types and determining\nthe location and message of all signs. Flexible signs that need to be changed or updated frequently shall\nalso be identified. The successful vendor will be responsible for all aspects of this project. In addition,\nworking with various constituent groups and work teams, including Kent County Facilities Management,\nthe County Sheriff\u2019s Office, the County Health Department and others will be critical in providing an\nefficient, effective and functional signage and wayfinding program for the new North County Campus\nfacility and residents of Kent County.\n\nThe design of the signage and wayfinding program shall be based upon all city, county and state policies\npermitting such signage including life safety issues and disabled access guidelines. Each sign shall serve\na distinct informational function.\n\nSCOPE\n\nThe scope of what Kent County is in need of for this project, and the basis for this RFP is to source a\nvendor/contractor who will be able to work in conjunction with the Kent County Facilities Management\nDepartment staff and the various constituent groups to design, provide, and install the appropriate type,\nsize, and quantity of signage needed for, but not limited to, the following:\n\nInterior Signs\ne Building directory/directional signage in Lobby (departments, destinations, facilities)\n\ne Building Support (i.e. Custodial, Mechanical Room, IT Closet, etc.)\n\n" "e ArealD(i.e. Circulation, Information, Registration)\n\ne Room IDsign\n\ne Telephone and other services\n\ne Restriction signs (No smoking, No food or drink, No Cell phones, etc.)\ne Emergency door ID (to restrict exiting / alarm will sound)\n\ne Code, Regulatory and Universal Access Signing\n\ne Restroom ID\n\ne Accessible facility maps (showing room numbers, restrooms, etc.)\n\nExterior Signs\ne Monument Sign (lit) at entrance off 17 Mile Rd\n\ne Directional wayfinding sign(s)\n\nPlease find attached in Appendix \u201cA\u201d a proposed DRAFT of signage/wayfinding required for the North\nCounty Campus Project for reference.\n\nAppendix \u201cB\u201d - Rendering of exterior\n\nAppendix \u201cC\u201d - Site Plan\n\nAppendix \u201cD\u201d - Floor Plans\n\nAppendix \u201cE\u201d - Schedule\n\nThe signage system(s) offered in each proposal must be a long-term solution and a system that will\npermit periodic changes at a reasonable cost. Please NOTE that there are a number of rooms already\ncovered with Room Schedulers tied into the County\u2019s network as part of the construction portion of the\nproject.\n\nProposals shall:\n> Demonstrate the vendor\u2019s experience with sign projects of similar size and scope\n>\u00bb Define all associated costs for design work, travel, site visits, meeting time/expenses,\napproximate unit cost for signs and their installation\n>\u00bb Share an approximate time/project schedule for lead times of all products offered\n> Be suggestive of options offered by the vendor to achieve cost efficiencies for Kent County in\nboth the initial sign work and subsequent changes in the years to come\n\nDeliverables\nThe proposal shall include the following:\n> All costs associated with design, fabrication and installation of new signs\n> Task oriented timeline for design, fabrication and installation\n> Type and size of the signs to be installed. Indicate the type of construction and size of signage\nfoundation\n> Identify a Project Manager who will be responsible for the work at the site overseeing the\nproject as a whole\n> Manufacturer of the signs\n\nDimensions, if furnished, are for general reference only and should be verified by Respondents.\n" "PRE-SUBMISSION TELECONFERENCE\n\nA pre-submission conference is scheduled for this request. Conference registration located here.\nRegistration closes % hour prior to the conference scheduled date and time. Attendees should join\nthe conference a minimum of five (5) minutes before the conference is scheduled to commence. Late\n\nattendees will not be admitted once the conference has commenced.\n\nThe purpose of the conference is to provide equal opportunity to seek clarifications regarding this\nopportunity. Failure to attend the pre-submission conference may result in rejection of non-attendee\ninquiries. Each Respondent will be given the opportunity to ask questions and is responsible for taking\ntheir own meeting notes. One person from the Respondent should be designated to ask questions\nwhen prompted by the meeting host for teleconference meetings. All additional attendees should\nremain muted. Attendees must fully review all solicitation documents and correspondence prior to the\nconference. Attendee shall be an employee of the Respondent with requisite knowledge, skills, and\nabilities to participate.\n\nMeeting attendees assume all possible risks including technical issues associated with teleconferencing\nand deem the County and its service provider harmless and without fault regardless of the reason.\nAttendees may not screenshot or record any part of the meeting including the audio. Attendees\nrequiring special services are asked to provide their requirements to the Kent County Purchasing\nDivision at least forty-eight (48) hours in advance to allow for accommodations.\n\nThe Kent County Standard Submission Terms posted on the Bid Opportunities page of the Kent County\nPurchasing Division website are incorporated by reference into the solicitation.\n\nREQUEST FOR PROPOSAL SUBMISSION\n\nComplete submissions must be received in the Kent County Purchasing Division no later than the due\ndate/time specified by the designated clock (local time). Late, faxed, or emailed responses will NOT be\nconsidered.\n\nReponses may be submitted electronically by selecting the \"Submit Online\" icon on the Bid\nOpportunities page of the Kent County Purchasing Division's website.\n\ne _Respondent must include a complete proposal as one (1) non-password protected PDF\ndocument.\n\nThe time required to upload a submission may vary. Respondent assumes all risks associated with\nelectronic submission (including all possible technical issues) and deems the County and its service\nprovider harmless and without fault regardless of the reason. Successful electronic submissions are\nconfirmed via Respondent's email. Respondent shall view the link in the confirmation email to\ndetermine accuracy prior to due date/time.\n\nSubmissions may only be withdrawn by written request if the request is received before the due\ndate/time. Withdrawals subsequent to opening shall be subject to Kent County Fiscal Policy \u2014\n\nCentralized Purchasing 5(i)(2).\n" "Submissions must be in the format outlined below:\n\nBusiness Organization - One (1) page maximum\nState the full names, addresses, phone numbers, emails, and websites of any parties and their\nprospective roles.\n\nRecommendation - Five (5) pages maximum\n\nProvide arecommendation focusing on the technical specification. Emphasis on clarity and detail is\nan important consideration in the evaluation process. Be suggestive of options offered by the\nvendor to achieve cost efficiencies for Kent County in both the initial sign work and subsequent\nchanges in the years to come. Sales and Marketing material will not be used to determine the award\nand is not desired.\n\nTimeline & Expectations \u2014 Two (2) pages maximum\nProvide a timeline to efficiently and effectively implement the recommendation with emphasis on\n\nkey deliverables and milestones. Disclose necessary County resources, staffing and/or identify other\nrequirements to implement each phase of the recommendation.\n\nPricing Methodology \u2014 Two (2) pages maximum\nProvide a detailed pricing methodology for an all-inclusive, implemented recommendation including\npayment terms, unit costs, billable costs and all other expenses.\n\nProject Staffing - One (1) page maximum plus resumes\nIdentify a Project Manager who will be responsible for the work at the site overseeing the project as\na whole.\n\nReferences - One (1) page maximum\n\nProvide three (3) relevant references, preferably for projects of similar scope and complexity.\nInclude the organization, contact person, current telephone number, email address, description and\ndates of service and total cost. References shall not include any current/past Kent County\nemployees.\n\nContract - Unlimited\nProvide any contract and/or applicable agreements which Kent County may be asked to sign. Kent\nCounty reserves the right to present its own contract.\n\nPage number maximums are strongly recommended but not compulsorily disqualifying. Kent County is\nnot liable for costs incurred prior to award. A submission shall constitute an irrevocable offer for a\nperiod of sixty (60) days from the due date/time. In the event the notification of award is not made\nwithin sixty (60) days from the due date/time, the Respondent may withdraw or provide a written\nextension of their submission.\n\nSubmissions may only be withdrawn by written request if the request is received before the due\ndate/time. Withdrawals subsequent to opening shall be subject to Kent County Fiscal Policy \u2014\nCentralized Purchasing S5li)(2).\n\nNO BID\nPlease provide feedback if you are electing not to participate in this solicitation.\n\nA\n" "Appendix A\nNorth County Campus Project - DRAFT Signage Needs\nCommon Area Items >\n1) Front Entrance on glass (BY OWNER)\na. Need the following:\ni. List \u201cboth\u201d tenants\nii. Hours of Operation for \u201cboth\u201d Health Dept. & Sheriff Substation\u201d\nill. In case of Emergency...Emergency Services if closed\n1. Nearest Hospital? + Street Address?\n2) Signage for Water Samples Drop-off\na. Instructions\nb. Supplies Info?\n3) Directory in Lobby\na. Suite 100 - Kent County Health Dept. North Clinic\nb. Suite 200 \u2014 Kent County Sheriff\u2019s North Substation\n4) Family Toilet Rooms (Qty. of 4) \u2014 Ref. Room #\u2019s C101 thru C104 on floorplan\n5) Janitor Closet(s) (Qty. of 3) \u2014 Ref. Room #\u2019s C106, H106 and S146\n\n6) Multipurpose Room (Qty. of 1) - Ref. Room #C107A (BY OWNER/GC)\na. NOTE: Room Scheduler planned for this room (Covered under GC)\n\n7) Storage Room (Qty. of 1) - Ref. Room #C107B\n8) Flex Rooms (Qty. of 4) - Ref. Room #\u2019s C108, C109A, C109B, & C109C (BY\nOWNER/GC)\na. NOTE: Room Schedulers planned for these rooms (Covered under GC)\nStaff \u201cCommon\u201d Area Items >\n\n9) Mother\u2019s Room (Qty. of 1) - Ref. Room #C110\n\n10) Mens and Womens Restrooms (Qty. of 2) - Ref. Room #\u2019s C117& C118\na. These are \u201cStaff ONLY\u201d\n\n11) Fitness Room (Qty. of 1) - Ref. Room #C116\n12) Electrical Room - (Qty. of 1) - Ref. Room #C115A\n\n13) Facilities Management Room (Qty. of 1) - Ref. Room #C113\n"