eCommerce Solution

02 August 2021 eCommerce Solution Eastern Kentucky University is requesting proposals from qualified, financially sound suppliers in order to procure an e-Commerce Solution. Please read RFP for full details and requirements. 02 August 2021 Open 6/30/2021 10:00 AM EDT Type Request for Proposal (RFP) Close 8/30/2021 2:00 PM EDT Number RFP-98-2021 Currency US Dollar Sealed Until 8/30/2021 2:00 PM EDT Payment Terms Net 30 02 August 2021 Contacts Stephanie Sowders Stephanie.Sowders@eku.edu 02 August 2021 Commodity Codes Commodity Code Description SFT10001 Software Maintenance & License 02 August 202102 August 202102 August 202102 August 202102 August 202102 August 202102 August 202102 August 202102 August 2021 mailto:Stephanie.Sowders@eku.edu Eastern Kentucky University is seeking a comprehensive payment processing system to encompass the University’s AR needs

for Student, Business Office and eCommerce. The system should provide a hosted online payment solution that incorporates real time integration with Ellucian Banner, meets the criteria for PCI PA-DSS compliance and is listed on the VISA or PCISecurity.org websites, includes the option to assess convenience fees to credit card payments and is compatible with a variety of credit card processors including the University’s current processor, Elavon. As the needs of the University change, it is critical that the solution chosen has the flexibility to meet the growing demand of payment options. Implementation must begin no later than 4.1.22 to meet a 7.1.22 "go live" deadline. The Offeror must be dedicated to providing services specifically designed for Higher Education. All Offerors should respond with a detailed explanation of how they meet all criteria, and upload a full program plan and proposal. Offerors may be asked to give a brief presentation before a final decision is made. For full Scope of Services and Requirements, please see the attachment in the "Buyer Attachments" section of this RFP. Questions - Questions should be submitted via the Jaggaer Q&A portal within this RFP solicitation, and by no later than July 29, 2021; 3:00pm ET. Contract Term - The Contract resulting from this RFP and the Successful Offeror’s Proposal shall have an initial term from July 1, 2022 through June 30, 2023. The Contract shall be renewable for up to four (4) consecutive one (1) year renewal periods. The total contract period will not exceed five (5) years, subject to KRS 45A.145. Annual renewal will be contingent upon the University’s needs and satisfaction with the services performed and the overall performance of the Contractor. If in the best interest of the University, the University is open to a long-term contract. Please detail options within Financial Proposal. The University reserves the right to renegotiate any term and/or condition as may be necessary to meet requirements for any renewal period. The Successful Offeror will be advised of any proposed revisions prior to the renewal period. Description Required to View Event Prerequisites Required to Enter Bid 02 August 2021 1. Please review the attached proposal terms and conditions. 2. Please review the Department of University Procurement's General Terms and Conditions. 3. Please review the attached Eastern Kentucky University RFP Legal Definitions, Terms of Proposal/Contract, and Requirements 4. By checking this box, I acknowledge that I am responsible for paying and reporting all applicable federal, state, and local taxes. 5. Please review, sign, and attach a copy of the University's Solicitation Terms and Conditions. 6. Please complete and upload the IT Security Assessment Questionnaire. 02 August 202102 August 202102 August 202102 August 202102 August 202102 August 202102 August 2021 Buyer Attachments 1. RFP-98-2021.scopeofservices.final.pdf 2. RFP-98-2021 eCommerce Solution Addendum No.1.pdf 02 August 202102 August 202102 August 202102 August 202102 August 202102 August 2021 https://s3.amazonaws.com/solutions-selectsite-documents/Sourcingevent/962623-1097156786RFP-98-2021.scopeofservices.final.pdf?AWSAccessKeyId=AKIAJ5HNJE5DFBZ5ONSA&Expires=1691001125&Signature=K6JzTGzUWB%2BzaeOCMbSWnUZLYXM%3D https://s3.amazonaws.com/solutions-selectsite-documents/Sourcingevent/962623-1114356631RFP-98-2021%20eCommerce%20Solution%20Addendum%20No.1.pdf?AWSAccessKeyId=AKIAJ5HNJE5DFBZ5ONSA&Expires=1691001125&Signature=S1OyW88HnmDCw6NJm5QPb14ebZA%3D Questions Required Questions Group 1.1: Instructions: 1.1.1 Have all addenda been downloaded and reviewed prior to submitting a proposal response? 1.1.2 By selecting yes, you confirm that your proposal will remain valid for six (6) months after the due date of this RFP. 1.1.3 By selecting yes, the Offeror understands and accepts all financial responsibility for all travel expenses incurred for oral presentations (ir required/requested) and/or candidate interviews. 1.1.4 Please use the text-box below to detail out any deviations or exceptions to the RFP requirements. You must include a detailed justification for the deviation or exception. If there are no deviations or exceptions, please put "NONE" in the box below. 1.1.5 Is the Offeror willing to extend pricing to other state universities and University affiliate organizations within the Commonwealth of Kentucky? Group 2.1: Instructions: 2.1.1 Program Plan – Services Defined. Provide a brief narrative of how Offeror proposes to accomplish services described in this RFP. The Proposal shall, at a minimum, meet all mandatory services. Please provide examples and exhibits of reports that will be made available to the University. Note: If providing a file upload, please type in "SEE UPLOAD" in this section. 2.1.2 If desired, you may use this space to upload a PDF copy of your Program Plan instead of using the space provided. 2.1.3 Financial Proposal - Offer shall provide a complete description of all costs for services, including hourly rates if applicable. Note: If providing a file upload, please type in "SEE UPLOAD" in this section 2.1.4 If desired, you may use this space to upload a PDF copy of your Financial Offer instead of using the space provided. 2.1.5 Optional Services - Fully describe and explain any optional services that Offeror will provide that are not part of the mandatory services. Note: If providing a file upload, please type in "SEE UPLOAD" in this section 2.1.6 If desired, you may use this space to upload a PDF copy of your Optional Services instead of using the space provided. 2.1.7 The University's standard payment terms are Net 30. If more favorable terms are available to the University, please include those as part of your response. 2.1.8 Are you claiming Resident Bidder Status as a respondent to this RFP? 2.1.9 If you are claiming Resident Bidder Status, please complete and sign the attached formand upload it back to this proposal. Group 3.1: Reference 1 Instructions: 3.1.1 Please provide reference information for a similar project or service performed. Higher Education references are preferred. Please include Name, Institution Name, Phone Number, and Email Address. Group 3.2: Reference 2 Instructions: 3.2.1 Please provide reference information for a similar project or service performed. Higher Education references are preferred. Please include Name, Institution Name, Phone Number, and Email Address. Group 3.3: Reference 3 Instructions: 02 August 202102 August 202102 August 202102 August 202102 August 2021 3.3.1 Please provide reference information for a similar project or service performed. Higher Education references are preferred. Please include Name, Institution Name, Phone Number, and Email Address. 02 August 202102 August 202102 August 202102 August 202102 August 2021 Product Line Items Product Line Items 1. # Item Name, Commodity Code, Description, Brand Allow Alternates Qty. UOM Requested Delivery P1 e-Commerce Payment Processing System (Year 1) 1 EA - Each 3/1/2022 Annual Subscription Fee for payment processing system in accordance with RFP-98-2021 specifications, requirements and any associated Addenda. Please upload a full financial proposal and list any pricing advantages. P2 e-Commerce Payment Processing System (Year 2) 1 EA - Each Annual Subscription Fee for payment processing system in accordance with RFP-98-2021 specifications, requirements and any associated Addenda. Please upload a full financial proposal and list any pricing advantages. P3 e-Commerce Payment Processing System (Year 3) 1 EA - Each Annual Subscription Fee for payment processing system in accordance with RFP-98-2021 specifications, requirements and any associated Addenda. Please upload a full financial proposal and list any pricing advantages. P4 e-Commerce Payment Processing System (Year 4) 1 EA - Each Annual Subscription Fee for payment processing system in accordance with RFP-98-2021 specifications, requirements and any associated Addenda. Please upload a full financial proposal and list any pricing advantages. P5 e-Commerce Payment Processing System (Year 5) 1 EA - Each Annual Subscription Fee for payment processing system in accordance with RFP-98-2021 specifications, requirements and any associated Addenda. Please upload a full financial proposal and list any pricing advantages. 02 August 202102 August 202102 August 202102 August 2021 Service Line Items Service Line Items 1. # Item Name, Commodity Code, Description Allow Alternates Qty. UOM Requested Service Delivery S1 Implementation Fee (if applicable) 1 3/1/2022 to - All in accordance with RFP-98-2021 specifications, requirements and any associated Addenda. Please upload a full financial proposal and list any pricing advantages. S2 Training Fee (if applicable) 1 EA - Each 3/1/2022 to - All in accordance with RFP-98-2021 specifications, requirements and any associated Addenda. Please upload a full financial proposal and list any pricing advantages. S3 Any additional fees not specifically listed 1 EA - Each 3/1/2022 to - All in accordance with RFP-98-2021 specifications, requirements and any associated Addenda. Please upload a full financial proposal and list any pricing advantages. 02 August 202102 August 202102 August 2021