Athletic Ticketing Platform — #2004121

Notes: Athletic Ticketing Platform — #2004121 Due in 15 hoursPosted Date03/14/2024 10:38 AM EDTQuotes0 / UnlimitedService Address11200 SW 8th St, Miami-Dade county, Miami, Florida 33199, USAllow substitutions?NoInclude shipping costs (if applicable)?YesAttach vendor quote to response?YesService and ticket vending machinesSports event promotion and sponsorshipPublicity and marketing support servicesMobile messaging platforms Description: FIU’s Standard Terms and Conditions located at https://generalcounsel.fiu.edu/wp-content/uploads/sites/26/2021/01/FIU-Standard-Terms-Conditions.pdf. E-Verify. All terms defined in §448.095, Fla. Stat., are adopted and incorporated into this provision. Pursuant to §448.095, Fla. Stat., Vendor certifies that it is registered with and uses the U.S. Department of Homeland Security's E-Verify system to verify

the employment eligibility of all new employees hired by the Supplier during the term of this Agreement. If Supplier enters into a contract with a subcontractor to perform work or provide services pursuant to this Agreement, Supplier shall likewise require the subcontractor to comply with the requirements of §448.095, Fla. Stat., and the subcontractor shall provide to Supplier an affidavit stating that the subcontractor does not employ, contract with or subcontract with an unauthorized alien. Supplier shall maintain a copy of such affidavit for the duration of the contract. FIU may terminate this Agreement immediately upon notice to Supplier for any violation of this provision.FIU-Standard-Terms-Conditions.pdf165.09 KB FIU Athletics is looking for an athletic ticketing platform to be utilized for all FIU Athletics events, as well as any 3rd party events who elect to utilize FIU Athletics’ system. The ticketing platform & solution must be capable of the following: 1. Flat fee pricing model for ticketing service and 24-hour support, with FIU Athletics being able to set ticket fee structure & prices, as well as keep 100% of the ticketing fees, including those tied to 3rd party events. No variable contract rates by volume. 2. FIU Athletics can utilize ticketing platform for a 3rd party event renting one of our venues as part of the flat fee pricing model, with no additional monies owed to the ticketing platform provider. 3. FIU Athletics retains retain all revenue generated from paid advertising on the FIU ticketing platform website, inside service emails, and on printed tickets. 4. The ability to cross-sell/up-sell products and donations with the purchase of an event or season in which FIU retains 100% of the revenue. 5. Fully integrated CMS to customize the ticketing platform as needed by an FIU Athletics ticketing staff and/or administration. 6. The ability to self-service all features and functionality by FIU Athletics, with no vendor intervention required. 7. The ability for FIU to have an unlimited number of administrators inside the ticketing platform at once, a no additional cost. 8. Unlimited SMS Text ticketing for all events with the ability to customize the ticket and delivery as needed by an FIU Athletics ticketing staff and/or administration member. 9. Ability for FIU Athletics to create, update, and/or remove an unlimited number of landing marketing pages, event pages, and group sales pages without requiring vendor support or delay. Group pages will be similar in functionality to Fevo or like companies. Group leaders should be able to set the group price being charged to their constituents, with no added fees incurred by the groups themselves. 10. Ability to allow FIU Athletics to create flexible promotions and discounts based on last visited games, group association, or total amount of revenue spent. 11. Able to create custom vanity URLs with redirects if needed. 12. Ability to handle large On-Sale traffic without a queuing system. 13. Realtime map updates with a single source of inventory. 14. The ability to Add/Remove/Change events mid-season even when a Season is already on-sale. 15. A single digital ticket for all-season events (season tickets). 16. Ability to adjust prices in real time, without vendor support. 17. Ability for a Customer to transfer and control the distribution of individual events, packages, and season tickets from their “My Account” page. 18. The ability for FIU Athletics to control and fully customize service email templates, Print At Home tickets, and digital ticket designs. Designs can be adjustable so that each single game can have a different look or offer different looks between season tickets. 19. The ability to send email and text updates to customers. 20. The ability to have an unlimited amount of “anytime tickets” (vouchers) created and utilized. FIU Athletics should be able to customize what is available on a per voucher package basis so that each package can be unique to the need of each respective sport. “Anytime Tickets” should be available to be redeemed directly in a customer’s “My Account” portal or at checkout to ensure a smooth seamless customer flow and not require in person redemption. 21. SSO integration so that FIU Athletics can incorporate custom SSO groups (Students, Faculty, Staff) for student guest passes, employee day promotions, etc. 22. The ability to leverage Apple Pay and Google Pay for a 1-click quick checkout to help expedite ticketing at the gates on gameday. 23. Ability to allow multiple box office terminals to remote print off 1 or more Boca printers, either in the same location or cross campus and/or off network. 24. Allow discounts to be set globally for all events or at a single event level. Discounts can be used for special pricing and/or special allocation. with the following types of discounts available to FIU with the need for vendor support 25. The ability for an FIU Administrator to create installment templates, control installment templates, and change installment templates in real time, even when it's being used. Any changes made would not affect the currently sold installments. 26. The ability for FIU to create and modify surveys and forms to attach to special events when information needs to be gathered. 27. Donor management with reward points and promotions self-manageable by FIU Athletics. 28. Ability to request additional features that are developed without requiring an additional fee to be assessed for development. 29. Ability to be live and selling football rollover, baseball, and softball within 30 days of being awarded the contract.