See RFP For specifications: To select an electronic Critical Incident Management System to serve as a platform for managing the flow of information relating to fatal & nonfatal opioid overdoses in the 30-town rural area of Franklin County & the North Quabbin Region. The CIMS should be designed to manage all aspects of event reporting to track fata and non-fatal opioid overdoses; should be HIPAA Compliant Authentication System; Tokenized API/Encrypted RDBMS, Auditing of al API Transactions, Existing website integration, content management system; public accessible overdose reporting, case management, Emergency Dept Reporting, Public accessible participant referral, team member account management, message board, data analysis, Third party connectivity, mobile friendly responsive design, agency integration, generate weekly status reports, develop and conduct user trainings for staff across all four CONNECT