Carolina Performing Arts Ticketing and Customer Relationship Management System

The University of North Carolina at Chapel Hill, for its Carolina Performing Arts (CPA), is soliciting offers from qualified vendors to provide a ticketing and customer relationship management (CRM) system for box office operations, customer transactions, donor tracking, revenue projections, and sales and customer information reporting. CPA will use this system for ticket sales and management, revenue and sales reporting, customer account and relationship management, and donations. The system should organize customer and sales data, provide reporting and data analytics, and have the ability to integrate with other communication and marketing tools. The system should provide a ticketing platform for sales and maintain customer and sales data long