Computer Network Support Services 3 Year Contract (Expires 6-30-27)

COMPUTER NETWORK SUPPORT SERVICES 3 YEAR CONTRACT (EXPIRES 6-30-27) Procurement/MinuteTraq #: 44466 Date to be opened: Monday, April 22, 2024. Issuing Department: Providence Water Supply Board . •QUESTIONSPlease d irect questions related to the bidding process, how to fill out forms, and how to submit a bid (Pages 1-8) to the Purchasing Department. o Email: purchasing@providenceri.gov ▪ Please use the subject line “Solicitation Question” • Please direct questions relative to the Minority and Women’s Business Enterprise Program and the corresponding forms (Pages 9-13) to the MBE/WBE Outreach Director for the City of Providence, Grace Diaz o Email: gdiaz@providenceri.gov ▪ Please use subject line “MBE WBE Forms” • Please direct questions relative to the specifications outlined (beginning on page 14) to the issuing department’s subject matter expert: o Name: Pedro

Santos o Title: Director of Information Technology o Email Address: pedros@provwater.com Pre-bid Conference No Pre-bid Conference. Deadline for questions submissions: March 30, 2024. 1 Page 1 Revised: 11/9/2023 BOARD OF CONTRACT AND SUPPLY CITY OF PROVIDENCE, RHODE ISLAND INSTRUCTIONS FOR SUBMISSION Meeting Date: April 22, 2024. Bids may be submitted up to 2:15 P.M. on the above meeting date at the Department of the City Clerk. Room 311, City Hall. 25 Dorrance Street, Providence. At 2:15 P.M. all bids will be publicly opened and read at the Board of Contract Meeting in Conference Room 305, on the 3rd floor of City Hall. • Bidders must submit 2 copies of their bid in sealed envelopes or packages labeled with the captioned Item Description and the City Department to which the solicitation and bid are related and must include the company name and address on the envelope as well. (On page 1). • If required by the Department, please keep the original bid bond and check in only one of the envelopes. • Communications to the Board of Contract and Supply that are not competitive sealed bids (i.e. product information/samples) should have “NOT A BID” written on the envelope or wrapper. • Only use form versions and templates included in this solicitation. If you have an old version of a form do not recycle it for use in this bid. • The bid envelope and information relative to the bid must be addressed to: Board of Contract and Supply Department of the City Clerk – City Hall, Room 311 25 Dorrance Street Providence, RI 02903 **PLEASE NOTE: This bid may include details regarding information that you will need to provide (such as proof of licenses) to the issuing department before the formalization of an award. This information is NOT requested to be provided in your initial bid by design. All bids submitted to the City Clerk become public record. Failure to follow instructions could result in information considered private being posted to the city’s Open Meetings Portal and made available as a public record. The City has made a conscio