Bid Classification: Services Bid Type: Negotiable RFP Bid Number: NRFP2023-012 Bid Name: SAAS Workforce Management Quality Assurance Solution for a three (3) year period Bid Status: Open Published Date: Fri Feb 24, 2023 9:30:00 AM (EST) Bid Closing Date: Thu Apr 13, 2023 2:00:00 PM (EDT) Date of Planned Notice: Mon Nov 21, 2022 12:00:00 PM (EST) Estimated Bid Publishing Date: Thu Dec 8, 2022 12:00:00 PM (EST) Question Deadline: Thu Mar 23, 2023 12:00:00 PM (EDT) Duration in months: 60 Negotiation Type: Refer to bid document Condition for Participation: Refer to bid document Electronic Auctions: Not Applicable Language for Bid Submissions: English unless specified in the bid document Submission Type: Online Submissions Only Submission Address: Online Submissions Only Public Opening: No Description: Acquisition of a workforce management quality assurance solution with the ability for forecasting and scheduling as well as reporting capabilities to drive smart business decisions to increase our overall efficiency and productivity of employees for Service Brampton. Bid Document Access: Bid document preview, bid opportunity, and award notices are available on the site free of charge. Suppliers are not required to register for a bid opportunity prior to previewing unsecured bid documents. Please note, some documents may be secured and you will be required to register for the bid to download and view the documents. To obtain an unsecured version of the bid document and/or to participate in this opportunity, an annual or a per bid fee must be paid (annual fee - $399.00, per bid fee - $119.76). Trade Agreements: Show Trade Agreements [+] Canada-European Union Comprehensive Economic and Trade Agreement (CETA) Canadian Free Trade Agreement (CFTA) Categories: Show Categories [+] Information Technology ServicesGISComputer HardwareComputer SoftwareServers/Racks/Data Centre/StorageGPS