Software as a Service (SaaS) solution, must provide for automated data processing, including support for automated receipt of data from up to four separate electronic feeds from custodian banks, and must provide Citizens with a dedicated client servicing team consisting of knowledgeable, experienced, and responsive individuals. The Services are more fully described in Section 2 of this ITN.
All Vendors should familiarize themselves with all requirements of this solicitation before submitting a Reply.
https://www.citizensfla.com/solicitationsPlease refer to the solicitation documents which can be found at the link above for additional information and important dates.
Please direct all questions to:
Leslie Williams
Phone: (850) 521-8321
2101 Maryland Circle
Tallahassee FL,
32303
Email:
Leslie.Williams@Citizensfla.com Any person with a disability requiring special accommodations at the pre-solicitation conference and/or bid/proposal opening shall contact purchasing at the phone number above at least five (5) working days prior to the event. If you are hearing or speech impaired, please contact this office by using the Florida Relay Services which can be reached at 1 (800) 955-8771 (TDD).
The Department reserves the right to reject any and all bids or accept minor irregularities in the best interest of the State of Florida.
Certified Business Enterprises are encouraged to participate in the solicitation process.
For questions on a specific bid advertisement, contact the
agency advertisement owner. Advertisements include the contact
information for the agency advertisement. The agency advertisement
owner is the point of contact for vendors with specific questions.