Luzerne County Community College, 521 Trailblazer Drive, Nanticoke, PA 18634-3899 Telephone: 570-740-0200 or 800-377-5222 LUZERNE COUNTY COMMUNITY COLLEGE REQUE...

Community College, 521 Trailblazer Drive, Nanticoke, PA 18634-3899 Telephone: 570-740-0200 or 800-377-5222 LUZERNE COUNTY COMMUNITY COLLEGE REQUEST FOR PROPOSAL Unified Communications as a Service (UCaaS) Section I. INTRODUCTION Luzerne County Community College is seeking proposals from qualified Companies/Individuals to provide a comprehensive cloud-delivered unified communications solution including enterprise telephony, meetings (Audio/video/web conferencing), unified messaging, instant messaging and presence (preferably integration with Teams), and mobility (see Section IV - Scope of Services for details). This document is a Request for Proposal (RFP) for the services described below and does not obligate LCCC to accept responses from eligible Companies/Individuals. The RFP establishes minimum requirements a Company/Individual must meet in order to be eligible for consideration as well as information to be included in the Company’s/Individual’s proposal. Carefully examine the specifications, conditions and limitations. The selection of the successful Company/Individual will be made based on LCCC’s evaluation and determination of the relative ability of each Company/Individual to deliver quality service in a cost-effective manner. The following specific criteria will be evaluated and must be addressed in the proposal: 1 Company/Individual History and Organization 2 Cost Proposal and Invoicing 3 Insurance 4 References LCCC is not obligated to accept the lowest proposal and reserves the right to reject any and all proposals or amend the scope of the project. All of the Companies/Individuals must be duly licensed or otherwise have the ability to perform work in accordance with all governing local authorities and to the satisfaction of those authorities. Notice of the Purchasing and Conflict of Interest Policies in place at Luzerne County Community College ("LCCC"): Each owner/operator/individual/officer submitting a