Oracle E-Business Suite Managed Support Services

The purpose of this Request for Proposals (RFP) is to solicit proposals from Oracle support firms (hereafter referred to as “Offeror”) with proven experience in outsourcing infrastructure and providing support services for Oracle EBS 11.0 or above. The Offeror will provide managed services to support the District’s on-premise legacy Oracle application, which is being replaced by Oracle Cloud. The District intends to maintain the software and technology infrastructure but desires an outside firm to maintain the application. The services being requested in this RFP are to maintain a minimum footprint of Oracle EBS at MCPS facilities for data retrieval purposes. MCPS will evaluate the proposals submitted on the basis of: (1) the firm’s experience with Oracle EBS support; (2) support methodology; (3) references; and (4)