CUSTOMER RELATIONSHIP MANAGEMENT SOFTWARE

CUSTOMER RELATIONSHIP MANAGEMENT SOFTWARE Event Date Time Respondent’s Questions Due Date JULY 17, 2019 12:00 P.M. Proposal Submission Due Date JULY 31, 2019 11:00 A.M Dates are subject to change. All changes will be reflected in Addenda to the RFP posted on the CRDA webpage. RFP Issued By Casino Reinvestment Development Authority 15 S Pennsylvania Avenue Atlantic City, New Jersey 08401 Phone 609-347-0500 Date Issued: Request for Proposals PUBLIC NOTICE IS HEREBY GIVEN that sealed proposals will be received by the Casino Reinvestment Development Authority (CRDA) for CUSTOMER RELATIONSHIP MANAGEMENT SOFTWARE RFP forms, contracts and specifications can be obtained from the offices of the Casino Reinvestment Development Authority located at 15 S. Pennsylvania Avenue, Atlantic City, New Jersey or be found at the CRDA website at www.njcrda.com. Sealed proposals must be mailed, presented or delivered to the Casino Reinvestment Development Authority, 15 S. Pennsylvania Avenue, Atlantic City, New Jersey 08401, Attn. Delores Dolbow Purchasing Agent. The Casino Reinvestment Development Authority accepts no responsibility for the timeliness of any mail, delivery or courier service. Sealed proposals shall be submitted in the manner prescribed in the Request for Proposals. The sealed envelopes must be labeled “Request for Proposals –Customer Relationship Management Software” and contain the proposal opening date and respondent’s name and address. Proposals will be received, and opened in public at the Casino Reinvestment Development Authority, 15 S. Pennsylvania Avenue, Atlantic City, New Jersey on July 31, 2019 at 11:00 a.m. eastern prevailing time. Respondents are required to comply with the requirements of N.J.A.C. 17:27 (Affirmative Action), Americans with Disabilities Act of 1990 (42 U.S.C. 12101, et.seq.), N.J.S.A. 52:32-44 (Business Registration) and N.J.S.A. 10:5-1 (Law Against