EXT HSS | As-needed Call Center Services

Please read the Details section for information on how to bid on this opportunity Details All information pertaining to this procurement is posted at https://sfhss.org/RFPs. The San Francisco Health Service System (SFHSS) is issuing this Request for Proposal (RFP) to enter into an agreement with a qualified vendor to provide as-needed off-site employee benefits call center services (Call Center Services) for the SFHSS Member Services Division (MBS). The primary goal of this RFP is to identify an overflow Call Center Services vendor to ensure a seamless, transparent, and timely service experience for Members engaging with SFHSS through MBS, particularly during the annual open enrollment period in October. Event ID: SFGOV-0000008335 Format/Type: Sell Event RFx Round: 1 Version: 1 Payment Terms 0 span" data-if-content="text">Edits to Submitted Bids: Allowed span" data-if-content="text">Multiple Bids: