Uniformed Security

CITYWIDE REQUEST FOR PROPOSAL UNIFORMED SECURITY SPECIFICATION NO. CT22-0358F CT22-0358F Page 1 of 97 City of Tacoma Citywide REQUEST FOR PROPOSALS CT22-0358F Uniformed Security Submittal Deadline: 11:00 a.m., Pacific Time, Tuesday, December 20, 2022 Submittals must be received by the City’s Procurement and Payables Division prior to 11:00 a.m. Pacific Time. For electronic submittals, the City of Tacoma will designate the time of receipt recorded by our email, bids@cityoftacoma.org, as the official time of receipt. This clock will be used as the official time of receipt of all parts of electronic bid submittals. Submittal Delivery: Sealed submittals will be received as follows: By Email: bids@cityoftacoma.org Maximum file size: 35 MB. Multiple emails may be sent for each submittal. Bid Opening: Sealed submittals in response to a RFB will be opened Tuesday’s at 11AM by

a purchasing representative and read aloud during a public bid opening held at the Tacoma Public Utilities Administrative Building North, 3628 S. 35th Street, Tacoma, WA 98409, conference room M-1, located on the main floor. They will also be held virtually Tuesday’s at 11AM. Attend via this link or call 1 (253) 215 8782. Submittals in response to an RFP, RFQ or RFI will be recorded as received. As soon as possible, after 1:00 PM, on the day of submittal deadline, preliminary results will be posted to www.TacomaPurchasing.org. Solicitation Documents: An electronic copy of the complete solicitation documents may be viewed and obtained by accessing the City of Tacoma Purchasing website at www.TacomaPurchasing.org. • Register for the Bid Holders List to receive notices of addenda, questions and answers and related updates. • Click here to see a list of vendors registered for this solicitation. Pre-Proposal Meeting: A pre-proposal meeting will not be held. Project Scope: Provide uniformed security officers at various City of Tacoma and Tacoma Public Utilities locations. Estimate: $11,500,000 CT22-0358F Page 2 of 97 mailto:bids@cityoftacoma.org mailto:bids@cityoftacoma.org https://us02web.zoom.us/j/83250498294 https://www.cityoftacoma.org/cms/One.aspx?portalId=169&pageId=22848 http://www.tacomapurchasing.org/ http://www.ci.tacoma.wa.us/45bidsapps/PlanholderRegister.aspx http://www.ci.tacoma.wa.us/45bidsapps/PlanholderList.aspx Paid Sick Leave: The City of Tacoma requires all employers to provide paid sick leave as set forth in Title 18 of the Tacoma Municipal Code. For more information, visit our Minimum Employment Standards Paid Sick Leave webpage. Americans with Disabilities Act (ADA Information: The City of Tacoma, in accordance with Section 504 of the Rehabilitation Act (Section 504) and the Americans with Disabilities Act (ADA), commits to nondiscrimination on the basis of disability, in all of its programs and activities. Specification materials can be made available in an alternate format by emailing Gail Himes at ghimes@cityoftacoma.org, or by calling her collect at 253-591-5785. Title VI Information: “The City of Tacoma” in accordance with provisions of Title VI of the Civil Rights Act of 1964, (78 Stat. 252, 42 U.S.C. sections 2000d to 2000d-4) and the Regulations, hereby notifies all bidders that it will affirmatively ensure that in any contract entered into pursuant to this advertisement, disadvantaged business enterprises will be afforded full and fair opportunity to submit bids in response to this invitation and will not be discriminated against on the grounds of race, color, national origin in consideration of award. Additional Information: Requests for information regarding the specifications may be obtained by contacting Tad Carlson, Senior Buyer by email to tcarlson@cityoftacoma.org Protest Policy: City of Tacoma protest policy, located at www.tacomapurchasing.org, specifies procedures for protests submitted prior to and after submittal deadline. Meeting sites are accessible to persons with disabilities. Reasonable accommodations for persons with disabilities can be arranged with 48 hours advance notice by calling 253-502-8468. CT22-0358F Page 3 of 97 https://www.cityoftacoma.org/cms/one.aspx?pageId=75860 https://www.cityoftacoma.org/cms/one.aspx?pageId=75860 mailto:ghimes@cityoftacoma.org http://cms.cityoftacoma.org/Purchasing/CandA/ProtestPolicy052711.pdf http://www.tacomapurchasing.org/ TABLE OF CONTENTS REQUEST FOR PROPOSALS ............................................................................................... 2 TABLE OF CONTENTS ................................................................................................................ 4 SUBMITTAL CHECK LIST ..................................................................................................... 5 1. BACKGROUND .............................................................................................................. 6 2. STANDARD TERMS AND CONDITIONS ......................................................................... 6 3. MINIMUM REQUIREMENTS ........................................................................................... 6 4. SCOPE OF WORK AND DELIVERABLES ....................................................................... 6 5. ANTICIPATED CONTRACT TERM ................................................................................ 31 6. CALENDAR OF EVENTS .............................................................................................. 31 7. PRE-PROPOSAL MEETING ......................................................................................... 32 8. INQUIRIES ................................................................................................................... 32 9. DISCLAIMER ................................................................................................................ 32 10. EVALUATION CRITERIA ........................................................................................... 32 11. CONTENT TO BE SUBMITTED – This section represents 100% of the possible scoring criteria. ................................................................................................................................ 33 12. INTERVIEWS / ORAL PRESENTATIONS .................................................................. 35 13. RESPONSIVENESS .................................................................................................. 35 14. CITY’S RESERVED RIGHTS ..................................................................................... 35 15. RESPONSIVENESS .................................................................................................. 36 16. CONTRACT OBLIGATION......................................................................................... 36 17. FORM OF CONTRACT .............................................................................................. 36 18. INSURANCE REQUIREMENTS ................................................................................. 36 19. PRICING ................................................................................................................... 36 20. INVOICING ............................................................................................................... 37 21. PAID LEAVE ............................................................................................................. 37 22. PARTNERSHIPS ....................................................................................................... 37 23. COMMITMENT OF FIRM KEY PERSONNEL ............................................................. 37 24. AWARD .................................................................................................................... 37 25. ENVIRONMENTALLY PREFERABLE PROCUREMENT ............................................. 38 26. EQUITY IN CONTRACTING ...................................................................................... 38 27. PROPRIETARY OR CONFIDENTIAL INFORMATION ................................................ 38 28. ADDENDUMS ........................................................................................................... 38 APPENDIX A ....................................................................................................................... 40 APPENDIX B ....................................................................................................................... 52 APPENDIX C ....................................................................................................................... 78 APPENDIX D ....................................................................................................................... 85 CT22-0358F Page 4 of 97 SUBMITTAL CHECK LIST This checklist identifies items to be included with your submittal. Any submittal received without these required items may be deemed non-responsive and not be considered for award. Submittals must be received by the City of Tacoma Purchasing Division by the date and time specified in the Request for Proposal page. The following items make up your submittal package: One electronic copy of the entire submittal emailed to bids@cityoftacoma.org Signature Page (Appendix A) Proposal Forms (Appendix A) Information in the Content to be Submitted Section After award, the following documents will be executed and provided: Contract (Appendix B) Certificate of Insurance and related endorsement (Appendix C) CT22-0358F Page 5 of 97 1. BACKGROUND The City of Tacoma (City), Tacoma Public Utilities (TPU), is seeking proposals from qualified firms to provide Citywide unarmed, uniformed security officer services for general surveillance purposes at multiple facilities including the Utilities Administration Complex in Tacoma, WA, the Cowlitz River Project in Silver Creek, WA, the Cushman Hydroelectric Project in Shelton, WA, The Nisqually River Project in La Grande, WA, and the Green River Operations Center, in Ravensdale, WA. City of Tacoma facilities which includes the City of Tacoma Municipal Complex and the Environmental Services Solid Waste Management (SWM), the Greater Tacoma Convention Center in downtown Tacoma, the Tacoma Dome, and other City facilities. Services will be generally as indicated in this Request for Proposal (RFP), although specific services will be established at each site in the form of post orders following contract award. Additional services may also be required to meet identified needs at these and other City facilities and TPU current and future locations. Said additional services shall be per the same prices, terms, and conditions as the original contract. Firms submitting proposals may consider providing services at one or more of the locations identified under Part 4 - SCOPE. TPU and City reserves the right to award all or part of the resultant contract to one or more responding firms. Firms should be specific as to which location and scope of work their proposal addresses. To learn more about the City of Tacoma, visit www.cityoftacoma.org. The City anticipates awarding multiple contracts but reserves the right to award a single contract if it is viewed to be in the best interest of the City. Submittals and/or the selected Consultant(s) may be used for projects of similar type and scope at the sole discretion of the City for up to one year. 2. STANDARD TERMS AND CONDITIONS City of Tacoma Standard Terms and Conditions apply. 3. MINIMUM REQUIREMENTS 3.1 Respondents must have a minimum of five years' experience providing security services in the Northwest and have the capacity to provide seamless service to all facilities that are bid. 3.2 Must be a licensed firm with Washington State 4. SCOPE OF WORK AND DELIVERABLES 4.1 Purpose The primary purpose to be achieved by retention of these services is to provide Citywide uniformed security officers at City of Tacoma Facilities, Tacoma Public Utilities, specified locations and various City Departments locations. Other outside agencies may be using this contract through an Interlocal Agreement. The purposes to be achieved are: CT22-0358F Page 6 of 97 http://www.cityoftacoma.org/ https://cms.cityoftacoma.org/purchasing/StandardTermsandConditions.pdf To prevent unauthorized vehicles and individuals from entering controlled areas. To prevent unauthorized use of departmental facilities, vehicles, equipment, and materials. To observe the movement of personnel, equipment and supplies within controlled areas. To observe facilities and equipment to help ensure security of property and assets. To provide safe and secure access to controlled areas for approved individuals. To provide a security presence for the general safety of employees, contractors, customers, and the public. To provide an appropriate response to security incidents, equipment failure, natural disasters, or other events as directed. To provide professional advice on security-related matters. To monitor access control, CCTV, and alarm systems and respond to events as directed. To provide detailed and accurate reporting of events and activities. 4.2 Business and Personnel Requirements Overview The successful bidder(s) will provide properly screened, trained, supervised, and uniformed officers to provide services as generally identified in this section. Specific security services for each site will be established in the form of post orders as developed by discussions with TPU management and City Staff and the selected contractor following contract award. Personnel Risk Assessment Security officer job responsibilities will require that they have authorized physical and cyber access to critical assets and will be exposed to protected information. The selected contractor employees will be required to complete a seven-year background check and Social Security number verification for all officers assigned to TPU and City Facilities. TPU and City staff will conduct these checks and determine whether employees are eligible to be granted access pursuant to the Tacoma Power PRA Program. Additionally, the PRA Certification must be completed before any officer is granted authorized cyber and/or unescorted physical access to Tacoma Power's Critical Cyber Assets, and/or access to Protected Critical Cyber Asset Information. No officer that is deemed ineligible to have such access shall be assigned to any position requiring such access. Employment of Existing Officers CT22-0358F Page 7 of 97 1. To provide operational continuity, the successful bidder(s) shall employ existing officers currently assigned to TPU and City facilities at their respective assignments, if each officer meets the employment standards of the successful bidder(s), including the personnel risk assessment required by Section 5.B. Existing officers that meet the successful bidder(s) hiring standards shall be retained on a probationary basis for 90 days. At the end of the 90-day probationary period, the Contractor shall perform a written performance evaluation of each employee. If the evaluation is satisfactory, the Contractor shall offer the retained employee continued employment under the terms and conditions established by the City contract specifications or as required by law. 2. These requirements do not affect the right of the Contractor to discipline or terminate employees as required during the contract, such as terminations for serious personnel infractions, and Contractor shall continue to have the responsibilities normally practiced for personnel management. 3. TPU and City reserves the right to require the Contractor to remove Contractor employees from working at TPU and City facilities. 4. Proposing firm(s) should comment if they have any reservations or concerns about this arrangement. Confidentiality Agreement A CIP Confidentiality and Non-Disclosure Agreement will be required to be entered into for the successful bidder(s) that are granted authorized cyber and/or unescorted physical access to Tacoma Power's Critical Cyber Assets, and/or access to Protected Critical Cyber Asset Information. The successful bidder(s) shall be required to read and sign the agreement, in which the successful bidder(s) expressly acknowledges access to proprietary and confidential information and agrees to take reasonable precautions to safeguard this information. The Tacoma Power CIP Confidentiality and Non-Disclosure Agreement is included. Uniforms TPU and City is committed to a properly and professionally outfitted security officer force, wearing uniforms that are tailored and well-maintained. Following contract award, and prior to the implementation of officer services, the successful bidder(s) shall work with TPU and City to provide acceptable uniforms that present a professional image and favorable impression. A TACOMA PUBLIC UTILITIES 1 At a minimum, uniforms will meet the following requirements: 2 Security officers assigned to the Security Monitoring Center shall wear business casual pants and a uniform polo shirt. 3 Security officers assigned to the Main Lobbies of TPU shall wear a blazer- style uniform jacket with undershirt and tie. 4 Standard uniforms for all other officers shall be a police/military style. 5 All officers will be required to wear a ballistics vest rated by National Institute of Justice (NIJ) Level IIIa or higher. 6 Security officers will be regularly exposed to extreme weather, including freezing temperatures and wet environments, and the comfort and safety of the officer shall be considered. The successful bidder(s) shall provide CT22-0358F Page 8 of 97 appropriate weather-proof outerwear for all officers within fourteen (14) days of contract implementation. B TACOMA MUNICIPAL BUILDING 1 Security officers assigned to the Main Lobbies of TMB and TMBN shall wear a blazer-style uniform jacket with undershirt and tie. 2 Standard uniforms for all other officers shall be a police/military style. 3 Security officers will be regularly exposed to extreme weather, including freezing temperatures and wet environments, and the comfort and safety of the officer shall be considered. The successful bidder(s) shall provide appropriate weather-proof outerwear for all officers within fourteen (14) days of contract implementation. 4 ENVIRONMENTAL SERVICES – SOLID WASTE MANAGEMENT 5 Security officers assigned to the Solid Waste Management shall wear standard police/military style uniforms. 6 Security officers are required to wear a safety vest at Solid Waste campus. The safety vest will be provided by Solid Waste Management. 7 All officers will be required to wear a ballistics vest rated by National Institute of Justice (NIJ) Level IIIa or higher. 8 Security officers will be regularly exposed to extreme weather, including freezing temperatures and wet environments, and the comfort and safety of the officer shall be considered. The successful bidder(s) shall provide appropriate weather-proof outerwear for all officers within fourteen (14) days of contract implementation. TRAINING A Minimum training for site-specific procedures once a security officer is posted is (60) hours. Training will only be conducted by fellow security offices that have a minimum of 1000 hours at each respective facility. B In addition to site-specific training, prior to being assigned to the TPU and City accounts, security officers shall receive at least eight (8) hours of training on the following: 1 Public relations and customer service, 2 CPR and basic first aid (will be required to remain current), 3 Basic emergency first responder procedures and protocol, 4 Security patrol, detection, and deterrent methods, 5 Basics computer training to include a proficiency in Microsoft Office 2010 or higher, 6 Proper security report writing skills. Training received prior to assignment to the TPU and City accounts, and during the initial 60-hr site-specific training period, shall not be billed to TPU or City. On-going training and professional development will be required for each Security Officer. The expected time dedicated to on-going training and professional development will no less than forty-eight (48) hours a year. The expectation of this requirement is a combination of on-the-job training to enhance skills and abilities as well as focused and specialized training in a classroom or web-based learning environment. CT22-0358F Page 9 of 97 Officers traveling for training to locations that are different than their regularly assigned location shall be compensated .55 cents per mile from their regularly assigned location to the training location. EQUIPMENT TPU and City will provide necessary keys, phones, radios, or other equipment necessary for the officer to perform his/her duties to meet TPU and City requirements. WAGES TPU and City is a diverse organization with significant assets to be protected, including assets defined as critical per federal regulation. TPU and City requires officers to be knowledgeable, technically skilled, and able to recognize, respond, and report on various security and operational events. TPU and City considers a wage commensurate to the criticality of assigned officer duties essential to continuity of operations by attracting and retaining qualified officers. A proposed wage table is included in Appendix C shall apply to any new officer posted at a TPU and City facilities based on their date of hire, or any officer promoted to a new position based on their position seniority date. Base Wage Step 2 shall be applicable to officers completing at least 9 months of service based on their position seniority date. Upon contract implementation all wages shall be set at the appropriate Base Wage Step. Officers shall receive their standard rate of pay regardless of the duties being performed that may be that of a higher or lower classification within the contract (for example, if a TPU Admin Campus officer fills in for a TPU Admin SMC officer or a Hydro Project Site Lead, they shall receive the wage of their permanent position). Proposing firm(s) should comment if they have any reservations or concerns about proposed wages. Any request for wage adjustments may be evaluated against various markets, including but not limited to the Consumer Price Index for All Urban Consumers (CPI-U), not seasonally adjusted, for the Seattle-Tacoma-Bremerton, WA Index for All Items, Base Period 1982-84=100, for the comparable period, with a minimum of 0% and a maximum of 5% wage adjustment, as well as state/federal regulations and/or minimum wage changes that would require a wage adjustment. Wages for on-going training and professional development noted in Section H “Training”, shall be at each officer’s position wage. BENEFITS At a minimum, security officers assigned to TPU, and City facilities shall receive the benefits proposed in the Proposal for Uniformed Security Officer Services Sheet that are included in the standard billing rates and are therefore used in the evaluation of bids. Officers shall receive a payout of their accrued leave balances at the end of employment with the successful bidder(s), including the conclusion of the contract. 4.3 Facility Information Tacoma Public Utilities Tacoma Public Utilities (TPU) is a municipally owned and operated utility, providing electric power, water, and railroad freight switching services to customers within Tacoma CT22-0358F Page 10 of 97 and the surrounding areas. The headquarters of Tacoma Public Utilities is at the Utilities Administration Complex. Tacoma Power owns and operates the Utilities Administration Complex. It is a secure facility, enclosed by a combination of fencing and building structures. The Utilities Administration Complex consists of two (2) administration buildings, one (1) garage building, one (1) warehouse building, one (1) shop building, two (2) operations buildings, multiple storage structures, a secure yard for vehicle parking and equipment storage, and eight (8) publicly accessible parking lots. The complex covers almost 55 total acres. The Administration Building North (ABN) is unlocked and open to the public from 7:30a until 5:30p, Monday thru Friday. Tacoma Power owns and operates three (3) hydroelectric projects located within 80 miles of Tacoma. Each of these projects has an administrative and operations center, two (2) dam sites, two (2) powerhouses, at least two (2) staff residences, and at least one (1) public park. Tacoma Water’s Green River Operations Center consists of an administrative office, one (1) intake dam, fish capture facilities, five (5) treatment operations buildings, four (4) water tanks, one (1) filter plant engineering office, one (1) maintenance shop, one (1) operations storage building, and one (1) ozone building. The Operations Center is located 13 miles northeast of Enumclaw on the Green River Headworks Road. City of Tacoma – Public Works – Facilities Management Tacoma Public Works - Facilities Management is a municipal operating division providing facility related services to multiple departmental customers. Primary services under this contract will be within the Tacoma Municipal Complex which consists of two separate office buildings connected via a parking garage. The Tacoma Municipal Complex is the City Hall for Tacoma which receives a lot of public activity including daily walk-in customers and meetings. Certain floors and areas of TMB/TMBN are generally unlocked and open to the public from 7:45am until 5:00pm, Monday thru Friday. Occasional early morning and evening meetings may require the portions of the facility be open outside these normal working hours. Facilities Management is also responsible for other department owned facilities (roughly 50 facilities) which this contract may also provide services for throughout the term of the contract. City of Tacoma – Solid Waste Management The Solid Waste Management Division provides safe, reliable, sustainable, and well- integrated solid waste management services to the citizens and businesses of Tacoma. Our goal is to be a leader in the industry by creating cost-effective programs to sustain a high quality of life and increase customer satisfaction with innovative approaches in collection, processing, waste disposal, recycling, and waste reduction programs. We aim to protect the environment, contribute to public health and safety, meet, or exceed regulatory requirements and consistently exceed customer expectations while improving the quality of life in Tacoma. CT22-0358F Page 11 of 97 An electronic access control system is used at various facilities to control and monitor access into non-public areas. Perimeters and buildings are also monitored via various intrusion detection methods, including door contacts and motion detection systems. Closed circuit television (CCTV) is used throughout the Utilities Administration Complex, Tacoma Municipal Building (TMB), Environmental Services Solid Waste Management (SWM) and at other remote sites for general surveillance and is monitored by the on-site officers at each location. The successful bidder(s) will provide qualified, knowledgeable, and technically skilled staff able to recognize, respond, and report on various security and operational events. City of Tacoma – Tacoma Dome and Greater Tacoma Convention Center Tacoma Venues & Events (TVE) is a city owned and operated department, providing rental space and guest services to customers within Tacoma and the surrounding areas. The headquarters of Tacoma Venues & Events is located at the Greater Tacoma Convention Center. The City of Tacoma Venues & Events Department owns and operates the Tacoma Dome Complex. It is a secure facility, partially enclosed by a combination of chain link fencing, concrete jersey barriers, removable bollards, and dual pole metal swing gates. The Tacoma Dome Complex consists of one (1) main building that is one of the largest wood domed structures in the world, multiple ticket booth structures, a fenced yard for vehicle parking and equipment storage, and ten (10) publicly accessible parking lots. The complex covers almost 8 total acres. The GREATER TACOMA CONVENTION CENTER (GTCC) has 119,000 square feet of meeting room, ballroom, lobby, pre-function space and office space spread across 5 floors. GTCC also includes a facility parking garage located on the 2nd level and an outdoor parking area located on the 5th level loading dock space on Market Street. 4.4 Scope of Work The following is a discussion of scope of services by site, including their location, minimum security requirements and other considerations. The word “officer” is used throughout to refer to uniformed security officers. Security procedures will be as defined by the City and TPU management at each site and specified in the form of written post orders for the site. Additional officer services beyond what may be indicated below may be required during the contract period. TPU Administration Complex A Location 3628 South 35th Street, Tacoma, WA 98409 B Security Monitoring Center Command Officer One (1) officer is to be on duty in the Security Monitoring Center (SMC) 24 hours per day, seven (7) days per week. The tasks of this officer will include, but are not limited to, the following: 1 Provide uniformed service, information and directions to the campus community and visitors in the primary nerve center for all security operations. 2 Perform clerical duties, detailed record keeping, document all information into the dispatch computer daily activity log. CT22-0358F Page 12 of 97 3 Assist in the coordination of shift and office activities during normal and emergency operations. 4 Receives and responds to emergency and non-emergency calls from the public, system dispatchers, employees, customers and law enforcement agencies via telephone, radio systems, direct observations, and e-mail. 5 Monitor various life safety and security alarm systems for multiple locations. 6 Monitor CCTV systems for multiple locations. 7 Process and evaluates information received, prioritize calls and dispatch emergency response as appropriate. 8 Monitor and coordinate police/emergency response activity. 9 Maintain status and locations of security personnel. 10 Utilize technology such as computers, radio systems, telephones, fax machines and other communication equipment. 11 Maintain appropriate security and confidentiality of information created or encountered in the performance of assigned duties. 12 May assist in providing on-the-job training for other Monitoring Officers and submit progress reports and evaluations on trainees. 13 Perform other related duties as assigned. C Campus Officer One (1) officer is to be on duty at the TPU Administration Complex 24 hours per day, seven (7) days per week. One (1) additional officer at the TPU Administration Complex as requested (current shift is 24/7). The tasks of this officer will include, but are not limited to, the following: 1 Provide a uniformed presence for the safety of campus community and visitors. 2 Conduct routine and special requests for locking and unlocking of campus buildings. 3 Issue warnings for parking violations. 4 Patrol on foot and vehicle providing security for campus buildings and grounds and guard against crime, including theft and vandalism. 5 Investigate complaints and incidents according to established procedures. 6 Provide security escort services as requested. 7 Assist police and other emergency responders as necessary. 8 Prepare incident reports, log calls received and complete other record keeping as required. 9 Respond to Command Officer and other requests for service. 10 Operate an employee shuttle. 11 Provide routine breaks for the Command Officer, Main Gate Officer, and Lobby Officer. 12 Utilize technology such as computers, radio systems, telephones, fax machines and other communication equipment. 13 Maintain appropriate security and confidentiality of information created or CT22-0358F Page 13 of 97 encountered in the performance of assigned duties. 14 May assist in providing on-the-job training for other Campus Officers and submit progress reports and evaluations on trainees. 15 Perform other related duties as assigned. The duties and the prescribed courses of action required of the Campus Officer shall be set forth in site post orders and related policies and procedures. Knowledge of these post orders, policies, and procedures, and familiarization with patrol areas will be essential to appropriate fulfillment of the requirements of the position. D Main Gate Officer – Monday through Friday Service One (1) officer is to staff the Security Guard House at the Main Gate during the regular operational hours in which the Power Yard is active, Monday through Friday, closed on City- observed holidays (current shift is 6a to 6p). The tasks of this officer will include, but are not limited to, the following: 1 Provide a uniformed presence for the safety of campus community and visitors. 2 Control traffic to and from main TPU Administration Service Yard and associated buildings and grounds. 3 Open traffic and pedestrian gates to allow entrance or exit of employees, vendors, deliveries, and authorized visitors. 4 Check credentials and issues passes visitors and temporary employee passes. 5 Direct visitors, vendors, and deliveries to various parts of grounds or buildings. 6 Monitor CCTV system for the TPU Administration complex. 7 Provide professional-level customer service when approached by utility customers with questions. 8 Respond to Command Officer and other requests for service. 9 Prepare incident reports, log calls received and complete other record keeping as required. 10 Maintain appropriate security and confidentiality of information created or encountered in the performance of assigned duties. 11 Utilize technology such as computers, radio systems, telephones, fax machines and other communication equipment. 12 May assist in providing on-the-job training for other Main Gate Officers and submit progress reports and evaluations on trainees. 13 Perform other related duties as assigned. The duties and the prescribed courses of action required of the Main Gate Officer shall be set forth in site post orders and related policies and procedures. Knowledge of these post orders, policies, and procedures, and familiarization with Main Gate operations will be essential to appropriate fulfillment of the requirements of the position. CT22-0358F Page 14 of 97 Tacoma Power Cowlitz River Project A Location Project Office: 253 Hydro Lane, Silver Creek, WA 98585 The Cowlitz River Project consists of two (2) dam sites, Mayfield and Mossyrock, and two (2) powerhouses which are contiguous with their respective dam, and three (3) fish hatcheries. Cowlitz administrative offices are on Mayfield Dam site grounds located on the continuation of Gershick Road, approximately two (2) miles south of Highway 12 at the above address in Silver Creek, WA (Gershick Road is at mile marker 80 on Highway 12). Mayfield Dam and Powerhouse are located at the foot of Mayfield Lake approximately one-half mile beyond the Cowlitz administrative offices on the continuation of Gershick Road. Mossyrock Dam and Powerhouse are located just off Highway 12, at the foot of Riffe Lake approximately 13 road miles east of the Cowlitz administrative offices. The Cowlitz Salmon Hatchery is located off Highway 12 in Salkum, WA, on the Cowlitz River approximately 6 road miles west of the Cowlitz administrative offices. The Cowlitz Trout Hatchery is located off Highway 12 in Toledo WA, on the Cowlitz River approximately 13 road miles west of the Cowlitz administrative offices. The Cowlitz Falls Fish Facility is located at the Cowlitz Fall Dam in Randle, Washington, on the Cowlitz River approximately 30 miles from the Cowlitz administrative offices. The Cowlitz River Project has four (4) parks and one (1) public boat launch. Directions to Glenoma Community Park, Mayfield Lake Park, Mossyrock Park, Taidnapam Park, and the Kosmos Boat Launch. B Minimum Security Requirements Officers will be headquartered in the Mayfield Powerhouse Control Room. All security rounds will begin and end at this location. The Control Room has telephone communication, VHF radio communication, and CCTV and alarm monitoring equipment. Bathroom facilities are immediately available. 1 Shift changes will take place at the Mayfield Powerhouse Control Room. 2 For security rounds, the officer will be furnished a VHF radio and cellphone. 3 Officer Shifts. a Plant security requires one (1) officer on swing shift (2:30 p.m. - 11:00 p.m.) and graveyard shift (11:00 p.m. - 7:00 a.m.), Monday through Friday, and all shifts (24 hours per day) on Saturdays, Sundays, and Holidays. The Saturday and Sunday graveyard shift will be a nine-hour shift overlapping at the 7:00 a.m. – 8:00 a.m. hour to accomplish walk through inspections of the Mossyrock Powerhouse. b Park security may require, on a seasonal basis (approximately Memorial Day weekend through Labor Day weekend), officer coverage five (5) hours per day (to be determined by Project management) at Mossyrock Park, Thursday through Sunday, and Taidnapam Park, Wednesday through Saturday. 4 Weekday Shift Requirements a CCTV and alarm equipment has been installed to allow on-site security monitoring of project facilities. The officer will have responsibility for monitoring CCTV, intrusion detection, fire detection, and other security and operational systems and will have call- out authority. CT22-0358F Page 15 of 97 b Conduct walk-through inspections of the Mayfield Powerhouse. Routes and times will be established by Project management. Inspections will include both the inside of the powerhouse and the immediate outside grounds. While on a walk-through inspection, the officer will look for unauthorized personnel; unauthorized entry; vandalism; fire; unusual noises, smells, and vibrations; oil leaks and spills; water leaks and spills; and any other unusual sights, sounds, or events. c Conduct drive-by inspections of the project’s administrative office, equipment storage and garage area, switchyard, and on occasion, Project personnel residences (located within one-quarter mile of the administrative offices). Routes and times will be established by Project management. Drive-by inspections require only a visual inspection from the vehicle unless a more thorough inspection is warranted. While on a drive-by inspection, the officer will look for unauthorized personnel; unauthorized entry; vandalism; fire; unusual noises, smells, and vibrations; oil leaks and spills; and any other unusual sights, sounds, or events. d Once per day, conduct drive-by inspections of the Cowlitz Trout Hatchery and the Cowlitz Salmon Hatchery site grounds. Routes and times will be established by Project management. Drive-by inspections require only a visual inspection from the vehicle unless a more thorough inspection is warranted. While on a drive-by inspection, the officer will look for unauthorized personnel; unauthorized entry; vandalism; fire; unusual noises, smells, and vibrations; oil leaks and spills; and any other unusual sights, sounds, or events. e Once per day, conduct drive-by inspection of the Blue Creek Boat Launch area. The inspection process will include all aspects of a standard drive by inspection. In addition, the officer will monitor and record as necessary boat launch visitors who are exceeding the 3-day stay limit. f The officer will contact the TPU Security Monitoring Center Command Officer and/or the TPU Energy Control Center Dispatcher as needed and by means set by Project management. g The officer will contact the TPU Security Monitoring Center on a schedule. If an officer fails to call in, the on-duty TPU command officer will contact Project management 20 minutes after the missed call-in. Notification by order will be on-call manager; off-call manager #1; off- call manager #2. 5 Weekend and Holiday Shift Requirements In addition to fulfillment of weekday shift requirements, weekend and holiday shift requirements include: a Conduct walk-through inspections of the Mayfield and Mossyrock Powerhouses in accordance with the weekday walkthrough inspection schedule (4b). CT22-0358F Page 16 of 97 b Conduct drive-by inspections of the project’s administrative offices and site grounds in accordance with the weekday drive-by inspection schedule (4c). c Conduct drive-by inspections of the Mayfield and Mossyrock Dam site grounds in accordance with the weekday drive-by inspection schedule (4c). d Once per day, conduct drive-by inspections of the Blue Creek Boat Launch area, the Cowlitz Trout Hatchery, and the Cowlitz Salmon Hatchery site grounds in accordance with the weekday drive by inspection schedule (4d and 4e). e The duties and the prescribed courses of action required of the Cowlitz River Project Officer shall be set forth in site post orders and related policies and procedures. Knowledge of these post orders, policies, and procedures, and familiarization with project facilities and patrol areas will be essential to appropriate fulfillment of the requirements of the position. C Other Considerations 1 On occasion, the officer will respond to directions given by the TPU Energy Control Center Dispatcher. 2 The officer will have contact with the public. 3 The officer may be required to record and report weather data, reservoir lake level readings, or other readings of monitoring and/or metering devices. 4 The officer is to perform other related duties as assigned. 5 On a seasonal basis (approximately Memorial Day weekend through Labor Day weekend), a second officer may be required to conduct drive-by and walk-through inspections of Mossyrock Park. The Park is accessed from SR 12 via Mossyrock Road East and Ajlune Road. Project management will provide routes, times, and other appropriate guidance. The officer will be furnished with a VHF radio. 6 On a seasonal basis (approximately Memorial Day weekend through Labor Day weekend), a third officer may be required to conduct drive-by and walk-through inspections of Taidnapam Park. The Park is accessed from SR 12 via Kosmos Road (approximately 5 miles east of Morton). Project management will provide routes, times, and other appropriate guidance. Rounds will normally be conducted on foot, but on occasions when a vehicle is required, the city will provide one and a VHF radio. Tacoma Power Cushman Hydroelectric Project A Location Project Office: 21451 N Highway 101, Shelton, WA 98584 The Cushman Hydroelectric Project consists of two (2) dam sites, Cushman No. 1, and Cushman No. 2, three (3) powerhouses, and two (2) fish hatcheries. Cushman administrative offices are located at the Cushman No. 2 Powerhouse site grounds at the above address on Highway 101 in Shelton, WA (three miles south of Hoodsport, CT22-0358F Page 17 of 97 WA). The Cushman No. 1 Dam and Powerhouse are contiguous and are located at the foot of Lake Cushman approximately seven (7) road miles from the Cushman No. 2 Powerhouse. The Cushman No. 2 Dam site is located at the foot of Lake Kokanee at 800 N Lower Lake Rd. Hoodsport, WA 98548, approximately five (5) road miles from the Cushman No. 2 Powerhouse. The North Fork Powerhouse is located at the base of Cushman No. 2 Dam. The North Fork Fish Hatchery is located across the street from the entrance to the Cushman No. 2 Dam. The Saltwater Park Fish Hatchery is located across Highway 101 from the Cushman No. 2 Powerhouse. The Cushman Hydroelectric Project has one (1) park. B Minimum Security Requirements 1 Officers will be headquartered in the Cushman No. 2 Powerhouse Security Room. All security rounds will begin and end at this location. The Security Room has telephone communication, VHF radio communication, and CCTV and alarm monitoring equipment. Bathroom facilities are immediately available. 2 Shift changes will take place in the Cushman No. 2 Powerhouse Security Room. 3 For security rounds, the officer may be furnished a cellphone, a handheld VHF radio, and a pager. 4 Officer Shifts. Plant security requires one (1) officer on swing shift (4:00 p.m. - 12:00 a.m.) and graveyard shift (12:00 a.m. – 8:00 a.m.), Monday through Friday, and all shifts (24 hours per day) on Saturdays, Sundays, and Holidays. 5 Weekday, Weekend and Holiday Shift Requirements. a CCTV and alarm equipment has been installed to allow on-site security monitoring of project facilities. The officer will have responsibility for monitoring CCTV, intrusion detection, fire detection, and other security and operational systems and will have call- out authority. b Conduct walk-through inspections of Cushman Powerhouses No. 1 and No. 2, Cushman Dams and Spillways No. 1 and No. 2, Northfork Fish Hatchery, and Saltwater Park Fish Hatchery. Routes and times will be established by Project management. Inspections will include both the inside of the powerhouses and immediate outside grounds. While on a walk-through inspection, the officer will look for unauthorized personnel; unauthorized entry; vandalism; fire; unusual noises, smells, and vibrations; oil leaks and spills; water leaks and spills; and any other unusual sights, sounds, or events. c Conduct drive-by inspections of the project’s administrative office, equipment storage and garage area, facilities at both dam sites, Saltwater Park Fish Hatchery, and on occasion, Project personnel residences. Routes and times will be established by Project management. Drive-by inspections will require only a visual inspection from the vehicle unless a more thorough inspection is warranted. While on a drive-by inspection, the officer will look for unauthorized personnel; unauthorized entry; vandalism; fire; unusual noises, smells, and vibrations; oil leaks and spills; and any other unusual sights, CT22-0358F Page 18 of 97 sounds, or events. d The officer will contact the TPU Security Monitoring Center Command Officer and/or the TPU Energy Control Center Dispatcher as needed and by means set by Project management. e The officer will contact the TPU Security Monitoring Center on a schedule. If an officer fails to call in, the on-duty TPU officer will contact Project management 20 minutes after the missed call-in. Notification by order will be on-call manager; off-call manager. The duties and the prescribed courses of action required of the Cushman Hydroelectric Project Officer shall be set forth in site post orders and related policies and procedures. Knowledge of these post orders, policies, and procedures, and familiarization with project facilities and patrol areas will be essential to appropriate fulfillment of the requirements of the position. C Other Considerations 1 On occasion, the officer will respond to directions given by the TPU Energy Control Center Dispatcher. 2 The officer will have contact with the public. 3 The officer may be required to record and report weather data, reservoir lake level readings, or other readings of monitoring and/or metering devices. 4 The officer is to perform other related duties as assigned. Tacoma Water Green River Operations Center A Location Operations Center Office: 36932 SE Green River Headworks Rd, Ravensdale, WA 98051 Massey Gate satellite location: located 5 miles east of Cumberland, WA 98022 The Green River Operations Center consists of one (1) intake dam, one (1) fish capture facility, five (5) treatment operations buildings, four (4) water tanks, one (1) operations office, one (1) filter plant engineering office, one (1) maintenance shop, one (1) operations storage building, and one (1) ozone building. The Operations Center is located 13 miles northeast of Enumclaw on the Green River Headworks Road. On occasion, an additional satellite site staffing is required at Tacoma Waters Massey Gate. This site monitors incoming and outgoing of permitted vehicles into the Green River Watershed via the watershed South Mainline. B Minimum Security Requirements Security staff will be stationed at the Operations Center Guard Building and all security coverage will take place at this location. The facility has a telephone, computer, CB radio, VHS radio, and a CCTV system. Bathroom facilities are immediately available. 1 Shift changes will take place at the Operations Center Guard Building. 2 The officer desk will have a computer, telephone, CB radio, VHS radio, and CCTV monitors. CT22-0358F Page 19 of 97 3 Officer Shifts. Watershed and Operation Center security requires an officer on duty 24 hours a day, seven (7) days a week. First shift (6:00 a.m. - 6:00 p.m.), and second shift (6:00 p.m. - 6:00 a.m.). 4 Weekday Shift Requirements a The site supervisor will oversee the shift schedules of other officers and will keep track of road use permits and proof of insurance cards for road users. The site supervisor’s main contact will be the Watershed Manager. b The officer will control access to the Operations Center and the Watershed. The officer will issue road use permits, check vehicle insurance cards, and keep a log of authorized vehicles and persons entering the Operations Center and Watershed. c The officer will deny access to unauthorized vehicles and persons. d The officer will answer telephones and communicate with Operations Center and Watershed personnel. e The officer will have responsibility for monitoring CCTV, intrusion detection, fire detection, and other security devices. f The officer will report all violations of main gate security procedures in accordance with instructions to be provided. The duties and the prescribed courses of action required of the Green River Operations Officer shall be set forth in site post orders and related policies and procedures. Knowledge of these post orders, policies, and procedures will be essential to appropriate fulfillment of the requirements of the position. C Other Considerations 1 On occasion, the officer will respond to directions given by TPU personnel. 2 The officer will have contact with the public. 3 The officer may be required to record and report weather data, reservoir lake level readings, or other readings of monitoring or metering devices. 4 The officer is to perform other related duties as assigned. TPU Security Contract Supervisor One (1) salaried supervisor is to be assigned to the TPU account full-time. The TPU Security Contract Supervisor will be stationed at the Utilities Administration Complex and will provide support to all contract sites and other TPU locations as requested. The duties of this supervisor will include, but are not limited to, the following: 1 Shall be able to fulfill the duties on any site security officer with proficiency. 2 Responsible for the direct supervision of all contract security personnel. 3 Process all client requests. 4 Be able to respond 24/7 for security incidents and emergency staffing. 5 Attend all TPU Administrative Safety Committee and Security Committee meetings. 6 Assist in maintaining all Security Post Orders, ensuring they are up to date and used by all site security personnel to cover duties, including individual CT22-0358F Page 20 of 97 instructions for each post. 7 Monitor attendance, use of security equipment, and dress standard for security personnel. 8 Ensure that the appropriate level of training is provided for all security personnel on procedures, use of technical equipment, and routine security duties. Ensure that knowledge is tested several times per year. 9 Prepare and review incident reports, log calls received, and complete other record keeping as required. 10 Maintain appropriate security and confidentiality of information created or encountered in the performance of assigned duties. 11 Utilize technology such as computers, radio systems, telephones, fax machines and other communication equipment. 12 Will provide on-the-job training for all security personnel and submit progress reports and evaluations on trainees. 13 Perform other related duties as assigned. Tacoma Municipal Complex A Location 747 Market Street, Tacoma, Washington (including Parking Garage) 733 Market Street, Tacoma, Washington Certain floors and areas of TMB/TMBN are generally unlocked and open to the public from 7:45am until 5:00pm, Monday thru Friday. Occasional early morning and evening meetings may require the portions of the facility be open outside these normal working hours. 1 There is no driving required around TMB and TMBN, only walking. 2 Lenel is the access control system currently in use. 3 Municipal Complex Hours of operation: Required hours of coverage are 6:00 a.m. through 10:00 p.m., Monday through Friday, except holidays and weekends. City Council and occasional evening public meetings will usually adjourn in time for officer to complete their responsibilities by 10:00 p.m. If meetings adjourn later, the officer shall stay on duty until the meeting adjourns and their responsibilities are completed, at the appropriate overtime hourly rate after 10:00 p.m. 4 Per 8-hour shift, officer shall receive two 15-minute paid breaks and a 30- minute paid lunch break on-site, during which times officer is on call. The times in which these breaks occur shall be determined by the contract administrator. 5 TMB and TMBN are closed on the following holidays and officers do not work: New Year’s Day Martin Luther King’s Birthday President’s Day Memorial Day Independence Day Labor Day Veteran’s Day Juneteenth Thanksgiving Christmas Day An electronic access control system is used at the Municipal Complex to control and monitor access into non-public areas. Perimeters and buildings are also monitored CT22-0358F Page 21 of 97 via various intrusion detection methods, including door contacts and motion detection systems. Closed Circuit Television (CCTV) is used throughout the Municipal Complex for general surveillance and is monitored by the on-site lobby officers. The successful Proposer will provide qualified, knowledgeable, and technically skilled staff able to recognize, respond, and report on various security and operational events. B Minimum Security Requirements Lobby Officer – Monday Through Friday Service Lobby Officers will be assigned to staff the Tacoma Municipal Building (TMB) Market Street (2nd floor) and St Helens Street (1st Floor) lobby security kiosks during the regular business hours in which the lobby is open to the public. Monday through Friday, closed on City-observed holidays, current shift is 7:00 a.m. to 7:00 p.m. This position is the “face” of security and the city. This position will be expected to provide a professional appearance and high-level customer service. To assist customers and employees in a prompt and professional manor, a detailed understanding of City’s general government business operations will be required. The tasks of this officer will include, but are not limited to, the following: 1 Provide a “uniformed” presence for the safety of municipal campus community, staff, and visitors. 2 Monitor lobby activities, particularly at the Customer Support Area. Be aware of other public interactions, or other security incidents taking place in the public areas of the Municipal Complex. 3 Maintain order by staying alert to developing problems, be ready to take immediate and firm action to diffuse evolving situations. (Action may require calling 911 for emergency situations) Examples of behavior requiring action could be: altercations between individuals and staff; the use of foul language, raised voices, harassment of another occupant or staff; person sleeping or passed out; etc. 4 Respond to Facilities Operations and other requests for service. 5 Escort disruptive visitors and customers out of the building as directed. 6 Check credentials and issues visitor passes. 7 Confirm City employment and issue temporary badges to current employees. 8 Prepare incident reports, log calls received and complete other record keeping as required. 9 Notify employees when a visitor has arrived. 10 Monitor CCTV system for the Complex. 11 Maintain appropriate security and confidentiality of information created or encountered in the performance of assigned duties. 12 Utilize technology such as computers, radio systems, telephones, fax machines and other communication equipment. 13 Be familiar with building evacuation of customers and staff. Security officers will be prepared to help ensure the entire evacuation of the CT22-0358F Page 22 of 97 building(s). 14 May assist in providing on-the-job training for other Lobby Officers and submit progress reports and evaluations on trainees. 15 Perform other related duties as assigned. The duties and the prescribed courses of action required of the Lobby Officer shall be set forth in site post orders and related policies and procedures. Knowledge of these post orders, policies, and procedures, and familiarization with lobby and City services will be essential to appropriate fulfillment of the requirements of the position. Roving Security Officer(s) – Monday through Friday Service Roving Security Officers will be assigned to staff the Municipal Complex, from 6:00 a.m. through 10:00 p.m. One of the two roving security officers will be designated as the "Lead Security Officer" for the Muni Complex. Through this capacity they will coordinate security staff time off, shift assignments, training, and coordination with their company office on replacement officers. Workdays will be Monday through Friday, closed on City- observed holidays. As with the Lobby Officers, these positions are the “face” of security and the city. This position will be expected to provide a professional appearance and high-level customer service. To assist customers and employees in a prompt and professional manor, a detailed understanding of City’s general government business operations will be required. The tasks of this officer will include, but are not limited to, the following: 1 Provide a “uniformed” presence for the safety of municipal complex community, staff, and visitors. 2 Assist with monitoring activities concurrently with the Lobby Officers. 3 Maintain order by being staying alert to developing problems, be ready to take immediate and firm action to diffuse evolving situations. (Action may require calling 911 for emergency situations) Examples of behavior requiring action could be: altercations between individuals and staff; the use of foul language, raised voices, harassment of another occupant or staff; person sleeping or passed out; etc. 4 During peak inflow periods, assist desk officers with credential checks and visitor passes. Monitor personnel movements into the buildings during peak flow times. 5 Assist Desk Officers as needed with confirming City employment and the issuance of temporary badges to current employees. 6 Provide a mobile watch around the municipal complex, with emphasis at staff arrival and departure times at main egress points. Using a random schedule, tour all areas of the facilities, including public restrooms, and note and address any issues. Be aware of other public interactions, or other security incidents taking place in the accessible areas of the Municipal Complex. 7 Respond to Facilities Operations and other requests for service. CT22-0358F Page 23 of 97 8 Escort disruptive visitors and customers out of the building as directed. 9 Prepare incident reports, log calls received and complete other record keeping as required. 10 Notify employees when a visitor has arrived. 11 Monitor CCTV system for the Complex. 12 Attend any Safety Committee and Security Committee meetings if requested. 13 Maintain appropriate security and confidentiality of information created or encountered in the performance of assigned duties. 14 Utilize technology such as computers, radio systems, telephones, fax machines and other communication equipment. 15 Be familiar with building evacuation of customers and staff. Security officers will be prepared to help ensure the entire evacuation of the building(s). 16 May assist in providing on-the-job training for other Lobby Officers and submit progress reports and evaluations on trainees. 17 Perform other related duties as assigned. 18 The duties and the prescribed courses of action required of the Roving Security Officer shall be set forth in site post orders and related policies and procedures. Knowledge of these post orders, policies, and procedures, and familiarization with lobby and City services will be essential to appropriate fulfillment of the requirements of the position. Security Contract Administrator (Available Monday through Friday) One Contract Administrator is to be assigned to the TMB account as a single point of contact between the contractor and the Facilities Division contract administrator. The TMB Security Contract Administrator will be considered part of the overhead calculation of the successful proposer. The duties of this supervisor will include, but are not limited to, the following: 1 Be always available security personnel are on duty at the Tacoma Municipal Complex and will provide support to all activities as requested. 2 Responsible for the management and supervision of all contract security personnel. Monitor attendance, dress standard, and use of security equipment by security personnel. 3 Process all client requests. 4 Be able to respond 24/7 for security incidents and emergency staffing. 5 Assist in maintaining all Security Post Orders, ensuring they are up to date and used by all site security personnel to cover duties, including individual instructions for each post. 6 Ensure that the appropriate level of training is provided for all security personnel on procedures, use of technical equipment, and routine security duties. Ensure that knowledge is tested several times per year. 7 Prepare and review incident reports, log calls received, and complete other record keeping as required. CT22-0358F Page 24 of 97 8 Maintain appropriate security and confidentiality of information created or encountered in the performance of assigned duties. 9 Will provide on-the-job training for all security personnel and submit progress reports and evaluations on trainees. Environmental Services – Solid Waste Management (SWM) A Location 3510 S Mullen St, Tacoma, WA 98409 B Minimum Security Requirements Roving Security Officer – Weekdays (Monday-Friday) The security officers will be required to provide full coverage of shifts and make routine checks of the entire SWM property (220 acres), which includes the buildings, vehicles, and fence. The perimeter of SWM property is approximately 3 to 4 miles. One (1) officer is to be on duty at the SWM Administration Complex five (5) days per week (Monday through Friday) between the hours of 4:00 p.m. to 8:00 a.m. The tasks of this officer will include, but are not limited to, the following: 1 Conduct drive-by inspections of the SWM campus, administrative office, equipment storage and garage, transfer, and recycling facilities. While on the drive-by inspection, the officer will be alert and look for unauthorized personnel; unauthorized entry; vandalism; fire; unusual noises, and any other unusual sights, sounds, or events. 2 Provide a uniformed presence for the safety of campus 3 Conduct routine and special requests for locking and unlocking of campus buildings and open traffic and pedestrian gates. 4 Patrol on foot and vehicle providing security for campus buildings and grounds and guard against crime, including theft and vandalism. 5 Investigate complaints and incidents according to established procedures. 6 Assist police and other emergency responders as necessary. 7 Prepare incident reports, log calls received and complete other record keeping as required. 8 Escort unauthorized persons from the premises. 9 Utilize technology such as computers, radio systems, telephones, fax machines and other communication equipment. 10 Maintain appropriate security and confidentiality of information created or encountered in the performance of assigned duties. 11 May assist in providing on-the-job training for other Campus Officers and submit progress reports and evaluations on trainees. 12 Perform other related duties as assigned. Roving Security Officer – Weekends (Saturday and Sunday) One (1) officer is to be on duty at the SWM Administration Complex two (2) days per week (Saturday and Sunday) between the hours of 4:00 p.m. to 8:00 a.m. The tasks of this officer will include, but are not limited to, the following: CT22-0358F Page 25 of 97 1 Conduct drive-by inspections of the SWM campus, administrative office, equipment storage and garage, transfer, and recycling facilities. While on the drive-by inspection, the officer will be alert and look for unauthorized personnel; unauthorized entry; vandalism; fire; unusual noises, and any other unusual sights, sounds, or events. 2 Provide a uniformed presence for the safety of campus. 3 Conduct routine and special requests for locking and unlocking of campus buildings and open traffic and pedestrian gates. 4 Patrol on foot and vehicle providing security for campus buildings and grounds and guard against crime, including theft and vandalism. 5 Investigate complaints and incidents according to established procedures. 6 Assist police and other emergency responders as necessary. 7 Prepare incident reports, log calls received, and complete other record keeping as required. 8 Escort unauthorized persons from the premises. 9 Utilize technology such as computers, radio systems, telephones, fax machines and other communication equipment. 10 Maintain appropriate security and confidentiality of information created or encountered in the performance of assigned duties. 11 May assist in providing on-the-job training for other Campus Officers and submit progress reports and evaluations on trainees. 12 Perform other related duties as assigned. Roving Security Officer – Holidays (New Year’s Day, July 4th, Thanksgiving, Christmas) One (1) officer is to be on duty at the SWM Administration Complex 24 hours per day. The tasks of this officer will include, but are not limited to, the following: 1 Conduct drive-by inspections of the SWM campus, administrative office, equipment storage and garage, transfer, and recycling facilities. While on the drive-by inspection, the officer will be alert and look for unauthorized personnel; unauthorized entry; vandalism; fire; unusual noises, and any other unusual sights, sounds, or events. 2 Provide a uniformed presence for the safety of campus 3 Conduct routine and special requests for locking and unlocking of campus buildings and open traffic and pedestrian gates. 4 Patrol on foot and vehicle providing security for campus buildings and grounds and guard against crime, including theft and vandalism. 5 Investigate complaints and incidents according to established procedures. 6 Assist police and other emergency responders as necessary. 7 Prepare incident reports, log calls received and complete other record keeping as required. 8 Escort unauthorized persons from the premises. 9 Utilize technology such as computers, radio systems, telephones, fax machines and other communication equipment. 10 Maintain appropriate security and confidentiality of information created or CT22-0358F Page 26 of 97 encountered in the performance of assigned duties. 11 May assist in providing on-the-job training for other Campus Officers and submit progress reports and evaluations on trainees. 12 Perform other related duties as assigned. City of Tacoma Venues and Events A Background Information The Greater Tacoma Convention & Trade Center, opened in 2004, includes a 50,000 square-foot Exhibition Hall, 13,650 square foot Ballroom, and more than 42,000 square feet of additional event space. The Tacoma Dome, opened in 1983, is a 23,000 capacity arena venue with an additional Exhibition Hall of 28,800 square feet. Both venues are operated and managed by the Venues and Events Department of the City of Tacoma (City). General information on the GTCTC may be reviewed online at www.gtctc.org and the Tacoma Dome may be reviewed online at www.tacomadome.org. 24-Hour Security/Dock Guard Specialist The incumbents serve as Uniformed attendants who are primarily positioned in 24 Hour Security/Dock Guard spaces. The incumbents of these positions monitor entry/exit of persons supplies and equipment through the use of CCTV and access control equipment. B Greater Tacoma Convention Center One (1) officer will be on duty in the 24 hour in the 24 hour Security office 24 hours per day, seven (7) days per week. One (1) officer will be located from 6am to 6pm in the loading dock security booth located in F lot Monday through Friday. Officers will be able to perform all required duties of both positions Duties include: 1 Performing general venue inspection in regard to security of premises and assets, maintains general, daily, access and visitor logs, lost and found articles, and ensures documentation of all security breaches, incidents and/or system failures. 2 Respectful communication and 2-Way Radio etiquette training in addressing patrons, visitors, and coworkers. 3 Conflict management, including such communication skills as Verbal Judo and other tools/techniques to utilize in conflict situations. 4 Performing rounds of the entire Convention Center complex: ensuring all doors are locked and secured, locking, unlocking, opening all doors and gates on Convention Center property. 5 Performing clerical duties, detailed record keeping, documenting all information into the dispatch computer daily activity log. 6 Ensuring all appropriate documentation is complete and provided for safety issues and security documentation prepared and/or provided by security CT22-0358F Page 27 of 97 http://www.gtctc.org/ http://www.tacomadome.org/ and/or Crowd Management personnel. 7 Assisting in the coordination of shift and office activities during normal and emergency operations. 8 Receiving and responding to emergency and non-emergency calls from the public, system dispatchers, employees, customers and law enforcement agencies via telephone, radio systems, direct observations, and e-mail. 9 Monitoring various life safety and security alarm systems for multiple locations. 10 Monitoring CCTV systems for the interior and exterior of the Convention Center. 11 Processing and evaluates information received, prioritize calls and dispatch emergency response as appropriate. 12 Monitoring and coordinate police/emergency response activity. 13 Maintaining status and locations of security personnel. 14 Control access to the loading dock for various deliveries and client access for all events hosted by the convention center. 15 Utilizing technology such as computers, radio systems, telephones, fax machines and other communication equipment. 16 Maintaining appropriate security and confidentiality of information created or encountered in the performance of assigned duties. 17 Occasionally assisting in providing on-the-job training for other Monitoring Officers and submit progress reports and evaluations on trainees. 18 Performing other related duties as assigned. The duties and the prescribed courses of action required of the 24 hour Security officers shall be set forth in site post orders and related policies and procedures. Knowledge of these post orders, policies, and procedures will be essential to appropriate fulfillment of the requirements of the position. C Tacoma Dome Two (2) officers are to be on duty in the 24 hour Security office 24 hours per day, seven (7) days per week. The tasks of these officers will include, but are not limited to, the following: One officer will remain in the 24-hour security office at all times. The second officer will be available to patrol the Tacoma Dome and surrounding property. These persons must be trained in appropriate and lawful visual, pat down, metal- detector, and bag search procedures and techniques for prohibited items. Duties include: 1 Providing uniformed service, information and directions to the campus community and visitors in the primary nerve center for all security operations. 2 Receiving and answering, and/or routing to an appropriate party, inquiries from patrons and guests. 3 4 Performing general venue inspection in regard to security of premises and CT22-0358F Page 28 of 97 assets, maintains general, daily, access and visitor logs, lost and found articles, and ensures documentation of all security breaches, incidents and/or system failures. 5 Respectful communication and 2-Way Radio etiquette training in addressing patrons, visitors, and coworkers. 6 Conflict management, including such communication skills as Verbal Judo and other tools/techniques to utilize in conflict situations. 7 Performing rounds of the entire Tacoma Dome complex: ensuring all doors are locked and secured, locking, unlocking, opening and closing various vehicle and man gates on Tacoma Dome property. 8 Performing clerical duties, detailed record keeping, documenting all information into the dispatch computer daily activity log. 9 Ensuring all appropriate documentation is complete and provided for safety issues and security documentation prepared and/or provided by security and/or Crowd Management personnel. 10 Assisting in the coordination of shift and office activities during normal and emergency operations. 11 Receiving and responding to emergency and non-emergency calls from the public, system dispatchers, employees, customers and law enforcement agencies via telephone, radio systems, direct observations, and e-mail. 12 Monitoring various life safety and security alarm systems for multiple locations. 13 Monitoring CCTV systems for the interior and exterior of the Tacoma Dome. 14 Processing and evaluates information received, prioritize calls and dispatch emergency response as appropriate. 15 Monitoring and coordinate police/emergency response activity. 16 Maintaining status and locations of security personnel. 17 Utilizing technology such as computers, radio systems, telephones, fax machines and other communication equipment. 18 Maintaining appropriate security and confidentiality of information created or encountered in the performance of assigned duties. 19 May assist in providing on-the-job training for other Monitoring Officers and submit progress reports and evaluations on trainees. 20 Performing other related duties as assigned. The duties and the prescribed courses of action required of the 24 hour Security officers shall be set forth in site post orders and related policies and procedures. Knowledge of these post orders, policies, and procedures will be essential to appropriate fulfillment of the requirements of the position. D Uniforms and Personal Hygiene 1 Uniforms for 24 hour/ Dock Guard officers All Uniforms necessary must be provided at the Contractor’s expense. At minimum, and subject to the approval of the TVE Director, the Contractor shall be responsible for providing, maintaining, replacing, and storing: CT22-0358F Page 29 of 97 a Distinctive professional looking uniforms to be worn by all personnel employed by Contractor. All uniforms provided must be clean, unwrinkled, and matching in design for work both indoors and outdoors in inclement weather. The uniform must identify Contractor’s company name. Shirt shall be a collared “polo” style shirt distinct in color as to job category, or by event client/promoter requirement. Waterproof jackets for inclement weather must be matching and identify Contractor’s company name. b Matching, professional looking, well-maintained black slacks and dark shoes with no visible logos. Contractor agrees to prohibit staff from wearing shorts for any positions at TVE venues. 2 Improper Uniform TVE reserves the right to refuse work to and dismiss Contractor personnel, at no cost to TVE, in the event Contractor personnel is not wearing approved uniform or in the event the uniform is not properly maintained (has visible wrinkles, holes, tears, or stains.) Open-toed shoes or sandals are not considered proper uniform. 3 Personal Hygiene All Contractor Personnel are expected to meet accepted standards of personal hygiene by having clean, combed hair, having clean hands and fingernails, and by minimizing body odor, including perfumes and other fragrances. TVE reserves the right to refuse work to and dismiss Contractor personnel, at no cost to TVE, in the event Contractor has provided personnel deemed to have not met these standards. All equipment necessary for Contractor personnel to provide the highest caliber of service must be provided, maintained, stored, and replaced at Contractor’s expense prior to personnel reporting to their job locations. At minimum, and subject to the approval of the TVE Director. E Equipment to be Supplied by Contractor 1 Laptop Computer and Printer Contractor must have all necessary portable equipment in order to provide updated, timely, and accurate invoices on-site for an event when necessary. 2 Flashlights All Contractor personnel reporting to work in an indoor facility are to be equipped with a working flashlight. 3 Phone Contractor will provide a cell phone capable of call forwarding and camera which will be used by 24 hour officers to assist in correct and accurate security daily logs. Optional Contractor Supplied Vehicles Vehicle patrols are required for the TPU Administration Project, the Cowlitz Project, the Cushman Project, and the Nisqually Project. TPU may choose to pay a monthly fee for a Contractor-provided vehicle at one or more of these locations. The monthly fee shall cover all vehicle costs and operational expenses. CT22-0358F Page 30 of 97 In addition, TPU or other City Departments may request supplemental vehicles above normal contractual requirements. Vehicles shall be able to operate on dirt roads and steep terrain, and shall be functional in extreme weather conditions, including heavy rain, ice, and snow. TPU reserves the right to allow patrols to occur in City-furnished vehicles. Supplemental Security Officer Services In the event of an emergency or changes to operational security needs, TPU and the City of Tacoma departments may request an increase or decrease in officer services from normal contractual requirements, as well as additional products or services. Such requests may be due to, but are not limited to, storms, natural disasters, hazardous conditions, fire, criminal or terrorist activity, increased or decreased threat response, increased or decreased security officer coverage requirements, construction projects, mobile or remote security service needs, armed guards, or any combination of the above. If supplemental services are needed, the following shall apply: 1 TPU or the City of Tacoma departments shall notify the Contractor that TPU or the City of Tacoma departments requires supplemental services from the Contractor. 2 Upon such notice by TPU or the City of Tacoma departments, the Contractor shall make reasonable efforts to provide TPU or the City of Tacoma departments the services requested and within a schedule specified by TPU or the City of Tacoma departments. 3 In the event of an emergency, TPU or the City of Tacoma departments shall be considered a customer of priority, except when preceded by State or Federal government mandates. The Contractor shall provide its best and priority efforts to fulfill emergency service requests in as complete and timely manner as possible. 4 If not covered by the identified officer positions within the contract, supplemental services shall be billed at an hourly rate identified per the proposal of the successful bidder(s) 5. ANTICIPATED CONTRACT TERM The anticipated duration of the contract is for a three-year period with the City’s sole option to renew for additional periods as applicable. 6. CALENDAR OF EVENTS This is a tentative schedule only and may be altered at the sole discretion of the City. Contract may be issued after Public Utility Board and/or City Council approval. The anticipated schedule of events concerning this RFP is as follows: Publish and issue RFP: 11/18/2022 Pre-Submittal Questions: 12/5/2022 Response to Questions: 12/9/2022 CT22-0358F Page 31 of 97 Submittal Due Date: 12/20/2022 Submittal Evaluated, on or about: January 2023 Interviews/Presentations, on or about: January 2023 Award Recommendation, on or about: January 2023 Public Utility Board Approval, on or about: 2/8/2023 City Council Approval, on or about: 2/14/2023 7. PRE-PROPOSAL MEETING No pre-proposal meeting will be held; however, questions and request for clarifications of the specifications may be submitted as stated in the inquiries section. . 8. INQUIRIES 8.1 Submit questions to Tad Carlson, Senior Buyer at tcarlson@cityoftacoma.org. Subject line to read: CT22-0358F – Uniformed Security – VENDOR NAME 8.2 Questions must be received by 3 pm on the day indicated in the Calendar of Events. 8.3 Questions marked confidential will not be answered or included. 8.4 The City reserves the discretion to group similar questions to provide a single answer or not to respond when the requested information is confidential. 8.5 The answers are not typically considered an addendum. 8.6 The City will not be responsible for unsuccessful submittal of questions. 8.7 Written answers to questions will be posted alongside these specifications at www.tacomapurchasing.org. 9. DISCLAIMER The City is not liable for any costs incurred by the Respondent for the preparation of materials or a submittal submitted in response to this RFP, for conducting any presentations to the City, or any other activities related to responding to this RFP, or related to the contract negotiation process. 10. EVALUATION CRITERIA The relative weight of each scoring criteria is indicated in the table below. Criteria Max Points Fees and Charges 35 Verifiable Work History 30 Personnel Selection and Training 20 Proposed Employee Health and Benefits Package 5 Qualifications / Experience of Key Personnel 25 Sustainability 5 Equity in Contracting 5 CT22-0358F Page 32 of 97 mailto:tcarlson@cityoftacoma.org Total 100 A Selection Advisory Committee (SAC) will review and evaluate submittals. After the evaluation, the SAC may conduct interviews of the most qualified Respondents before final selection. 10.1 The SAC may select one or more respondent to provide the services required. 10.2 The SAC may use references to clarify information in the submittals and interviews, if conducted, which may affect the rating. The City reserves the right to contact references other than those included in the submittal. 10.3 A significant deficiency in any one criteria may result is rejection of the entire submittal. 11. CONTENT TO BE SUBMITTED – This section represents 100% of the possible scoring criteria. Respondents are to provide complete and detailed responses to all items below. Submittals that are incomplete or conditioned in any way that contain alternatives or items not called for in this RFP, which materially deviate from the requirements of this RFP, or which are not in conformity with law, may be rejected as being non-responsive. Submittals should present information in a straightforward and concise manner, while ensuring complete and detailed descriptions of the Respondent’s abilities to meet the requirement of this RFP. Emphasis will be on completeness of content. The written submittals should be prepared in the sequential order as outlined below. The City reserves the right to request clarification of any aspect of a submittal or request additional information that might be required to properly evaluate the submittal. Failure to respond to such a request may result in rejection of the firm’s submittal. Respondents are required to provide responses to any request clarification within two (2) business days. Requests for clarification or additional information shall be made at the sole discretion of the City. The City’s retention of this right shall no way diminish a Respondent’s responsibility to submit a submittal that is current, clear, complete, and accurate. Submittals shall not exceed 20 single side pages. Any pages beyond 20 will not be reviewed. 11.1 Fees and Charges / Method of Billing / Hourly Rates – 35 points Clearly state which of the scopes of work your proposal addresses. Complete the Proposal Form for all locations that your company is billing. 11.2 Verifiable Work History – 30 points Briefly describe the firm including history, years in business, management philosophy, mission statement and reputation. Include information to verify financial stability of the firm, with references. 11.3 Personnel Selection and Training – 20 points CT22-0358F Page 33 of 97 Describe officer recruitment, selection, and background screening at your firm. Describe officer training practices, including new employee orientation and ongoing professional development that, at a minimum, meet the training requirements outlined in the Scope of Work and Deliverables section. 11.4 Proposed Employee Health and Benefits Package – 5 Points Describe employee benefits packages including, at a minimum, the requirements laid out in the Scope of Work and Deliverables section. Be sure to complete the portion of the Proposal Form dedicated to benefits in addition to the description here. 11.5 Examples of Projects – 10 points Provide information that verifies success in providing security services, including a list of recent or current clients in the Northwest Region who have been provided with similar services. Provide complete information such as name of company, contact person, address, phone number, and email address. Unreachable contacts will result in no points being awarded in this category and may result in rejection of the submittal. 11.6 Qualifications / Experience of Key Personnel – 25 points Provide names, titles, background, and experience of key personnel who will be responsible for the support, administration, and supervision of security officer services. 11.7 Sustainability – 5 points Provide information on your commitment to the environment. Include your sustainability statement and current practices. 11.8 Equity in Contracting – 5 points State if the Respondent, or the any entity Respondent is partnering with is certified with Washington State for any of the below categories. Confirmation of any of the below certifications below will award all points for this category. Combination Business Enterprise (CBE) Disadvantaged Business Enterprise (DBE) Minority Business Enterprise (MBE) Minority/Women Business Enterprise (MWBE) Small Business Enterprise (SBE) Socially and Economically Disadvantaged Business Enterprise (SEDBE) Women Business Enterprise (WBE) 11.9 Credit Card Acceptance – 0 points CT22-0358F Page 34 of 97 Provide a statement regarding your ability to meet the City’s credit card requirements (state below) as well as identifying your reporting capabilities (Level I, II, or III). This information is not a consideration in the evaluation process. 11.10 Exceptions – 0 points If Respondent takes exception to any of the City of Tacoma's Standard Terms and Conditions stated herein or to any other part of this specifications, including the stated Insurance Requirements, they must identify the section and page that is the subject of the exception, specify the nature of the exception and, if applicable, provide proposed replacement language or proposed replacement form of Contract. Acceptance of any proposed changes are at the sole discretion of the City. 12. INTERVIEWS / ORAL PRESENTATIONS An invitation to interview may be extended to Respondents based on SAC review of the written submittals. The SAC reserves the right to adjust scoring based on additional information and/or clarifications provided during interviews. The SAC may determine additional scoring criteria for the interviews following evaluation of written submittals. The City reserves all rights to begin contract negotiations without conducting interviews. Respondents must be available to interview within three business days’ notice. If interviews are conducted, the SAC will schedule the interviews using the email address for communications provided on the signature page. Additional interview information will be provided at the time of invitation. At this time, it is anticipated that the main objective of the interview will be for the SAC to meet the project manager and key personnel that will have direct involvement with the project and hear about their relevant experience and expertise. The City does not intend to meet with firm officials unless they are to be directly involved with the project. Following interviews submittals will be rescored using the criteria stated in the Evaluation Criteria section. 13. RESPONSIVENESS Respondents agree their submittal is valid until a contract(s) has been executed. All submittals will be reviewed by the City to determine compliance with the requirements and instructions specified in this RFP. The Respondent is specifically notified that failure to comply with any part of this RFP may result in rejection of the submittal as non-responsive. The City reserves the right, in its sole discretion, to waive irregularities deemed immaterial. The final selection, if any, will be that submittal which, after review of submissions and potential interviews, in the sole judgement of the City, best meets the requirements set forth in this RFP. 14. CITY’S RESERVED RIGHTS Respondents are advised that the City reserves the right to cancel any award at any time prior to mutual execution of a Contract if cancellation is deemed to be in the City’s best interest. City is not liable to Respondent for any costs or damages for the cancellation of an award. The Respondent assumes the sole risk and responsibility for all expenses connected with the preparation of this submittal. CT22-0358F Page 35 of 97 In addition to any reserved rights contained in the City of Tacoma Standard Terms and Conditions, City specifically reserves the following rights: • To waive any or all informalities or irregularities in any submittal which, in City’s sole judgement, are deemed minor or immaterial • To award one or more contracts • To not award a contract • To issue subsequent solicitation 15. RESPONSIVENESS Respondents agree their submittal is valid until a contract(s) has been executed. All submittals will be reviewed by the City to determine compliance with the requirements and instructions specified in this RFP. The Respondent is specifically notified that failure to comply with any part of this RFP may result in rejection of the submittal as non-responsive. The City reserves the right, in its sole discretion, to waive irregularities deemed immaterial. The final selection, if any, will be that submittal which, after review of submissions and potential interviews, in the sole judgement of the City, best meets the requirements set forth in this RFP. 16. CONTRACT OBLIGATION The selected Respondent(s) will be expected to execute a Contract with the City. At a minimum, any contract will incorporate the contents of this specification, including all stated services or deliverables and other requirements and the City of Tacoma Standard Terms and Conditions, together with the contents of Respondent’s submittal. The submittal contents of the successful Respondent will become contractual obligations 17. FORM OF CONTRACT In event the City’s Services Contract or other City Contract template is attached to this RFP as a sample form of Contract, the City expects to utilize the Terms and Conditions contained in the sample form of Contract. Post award negotiation may occur at the discretion of the City. Respondents should clearly state exceptions to City’s Standard Terms and Conditions as well as to the Terms and Conditions contained in any attached sample form of Contract and to any other portions of this RFP, including the stated Insurance Requirements. Respondents may also propose to utilize their own form of Contract and in such instances, Respondent must provide its form of Contract as part of its submittal. City, at its sole option, will decide whether engage in negation on any or all proposed exceptions. City reserves sole discretion to determine the final form of Contract that will be used. 18. INSURANCE REQUIREMENTS Successful proposer will provide proof of and maintain the insurance coverage in the amounts and in the manner specified in the City of Tacoma Insurance Requirements contained in this solicitation. 19. PRICING 19.1 Submitted pricing will be firm through the initial term of the contract. CT22-0358F Page 36 of 97 19.2 If the City chooses to exercise extension options, pricing can be reviewed and updated by mutually approved amendment. 19.3 Please see the City of Tacoma Terms and Conditions for additional information on requesting price increases due to extreme situations. 20. INVOICING 20.1 Selected vendors will be required to complete enablement and transact in Ariba, the City’s invoice submittal portal. 20.2 Departments will have their own subagreements and invoices submitted against the wrong subagreements will be rejected and need to be resubmitted. 20.3 All invoices must be accompanied by a PDF of the invoice as an attachment in Ariba. 21. PAID LEAVE Effective February 1, 2016, the City of Tacoma requires all employers to provide Paid Leave and Minimum Wage, as set forth in Title 18 of the Tacoma Municipal Code. For more information visit http://www.cityoftacoma.org/employmentstandards. 22. PARTNERSHIPS The City will allow Respondents to partner in order to respond to this RFP. Respondents may team under a Prime Respondent’s submittal in order to provide responses to all sections in a single submission; however, each Respondent’s participation must be clearly delineated by section. The Prime Respondent will be considered the responding vendor and the responsible party at contract award. Any contract negotiations will be conducted only with the Prime Respondent. All contract payments will be made only to the Prime Respondent. Any agreements between the Prime Respondent and other companies will not be a part of the agreement between the City and the Prime Respondent. The City reserves the right to select more than one Prime Respondent. 23. COMMITMENT OF FIRM KEY PERSONNEL The Respondent agrees that key personnel identified in its submittal or during contract negotiations as committed to this project will, in fact, be the key personnel to perform during the life of this contract. Should key personnel become unavailable for any reason, the selected Respondent shall provide suitable replacement personnel, subject to the approval of the City. Substantial organizational or personnel changes within the agency are expected to be communicated immediately. Failure to do so could result in cancellation of the Contract. 24. AWARD After the Respondent(s) is selected by the SAC and prior to award, all other Respondents will be notified via the Purchasing Division using the email address for communications provided on the signature page. Once a Respondent(s) has been selected for award by the SAC, contract negotiations will begin. If a contract with the selected Respondent(s) is not successfully negotiated in that the CT22-0358F Page 37 of 97 http://www.cityoftacoma.org/employmentstandards City’s final offer is not accepted, the City may, in its sole discretion discontinue contract negotiations and commence negotiations with another Respondent. When a contract is successfully negotiated, the Contract will, if required, be submitted for final approval by the Public Utility Board and/or City Council. 25. ENVIRONMENTALLY PREFERABLE PROCUREMENT In accordance with the City’s Sustainable Procurement Policy, it is the policy of the City of Tacoma to encourage the use of products or services that help to minimize the environmental and human health impacts of City Operations. Respondents are encouraged to incorporate environmentally preferable products or services that have a lesser or reduced effect on human health and the environment when compared with competing products or services that serve the same purpose. This comparison may consider raw materials acquisition, products, manufacturing, packaging, distribution reuse, operation, maintenance or disposal of the product or service. The City of Tacoma encourages the use of sustainability practices and desires any awarded contractor(s) to assist in efforts to address such factors when feasible for: • Reduction of pollutant releases • Toxicity of materials used • Waste generation • Greenhouse gas emissions, including transportation of materials and services • Recycle content • Comprehensive energy conservation measures • Waste management reduction plans • Potential impact on human health and the environment 26. EQUITY IN CONTRACTING The City of Tacoma is committed to encouraging firms certified through the Washington State Office of Minority and Women’s Business Enterprise to participate in City contracting opportunities. See the TMC 1.07 Equity in Contracting Policy at the City’s Equity in Contracting Program website. 27. PROPRIETARY OR CONFIDENTIAL INFORMATION The Washington State Public Disclosure Act (RCW 42.56 et seq.) requires public agencies in Washington make public records available for inspection and copying unless they fall within the specified exemptions contained in the Act, or are otherwise privileged. Documents submitted under this RFP shall be considered public records and, wi