Enterprise Resource Planning (ERP) Software and Implementation Services

Description: REQUEST FOR PROPOSALS The City of Oak Harbor (“City”) requests proposals for Enterprise Resource Planning (ERP) Software and Implementation Services. The City is seeking an integrated “off the shelf” packaged solution that will meet its core requirements out of the box with minimal modifications. The City expects the Vendor to perform the related professional services (e.g., best practices guidance, training, project management, implementation, integration, and report development) in a timely and professional manner. Services should be provided by experienced ERP experts who have successfully implemented the proposed solution at comparable municipalities with similar requirements for the modules in the Scope of Work section below. The City will consider proposals from single Vendors or multiple Vendors working as a team, although we strongly prefer a single-vendor solution. In the event multiple Vendors submit a proposal together, the City expects that there will be one

prime contact responsible for the whole project and coordinating the other Vendors' work. The ideal Vendor(s) shall have experience in successfully implementing the proposed solutions at local government agencies of similar size to the City and/or in larger agencies. In many areas, the City has maintained processes for many years; the ideal vendor will work as a partner with the city to modernize and innovate processes to 1) remove duplication of work, 2) eliminate/reduce paper, 3) automate as many functions as feasible, 4) seamlessly integrate with software/resources that we intend to continue using, and 5) patiently but relentlessly work (in partnership with key members of City staff) with end users and process owners with the ultimate goal of creating streamlined processes and culture change. The successful Vendor shall be responsible for the final City approved design, installation, implementation, and commissioning of the ERP system, including the development of user acceptance testing, system integration, and connectivity to existing resources. This RFP process seeks to find the best overall solution for this investment for the City. The award shall be made to the qualified Vendor whose proposal is most advantageous to the City with price and other factors considered. Sealed Request for Proposals will be received by the City of Oak Harbor until 4:00 p.m. on June 12, 2023, at 865 SE Barrington Drive, Oak Harbor, WA 98277. Enterprise Resource Planning (ERP) Software and Implementation Services Vendors who request a clarification of the RFP requirements must submit written questions to the RFP Coordinator by 4 p.m. Pacific Time on the submit questions regarding RFP date in the Procurement Schedule via email to: document.write('dgoldman'+'@'+'oakharbor.org')dgoldman@oakharbor.org For security reasons, you must enable JavaScript to view this E-mail address.. An addendum will be issued to all bidders who obtained proposal documents from the City of Oak Harbor if necessary. The City of Oak Harbor reserves the right to reject any all proposals and to waive any informality in the form of proposal. The City also reserves the right to waiver individual specifications if it is satisfied that the proposals otherwise meet the performance standards set by these specifications. Both proposal documents may be obtained from Sandra Place, 1400 NE 16 th Avenue, Oak Harbor, Washington 98277, (360) 279-4757, or via e-mail at document.write('splace'+'@'+'oakharbor.org')splace@oakharbor.org For security reasons, you must enable JavaScript to view this E-mail address.. The proposals may also be downloaded on the City of Oak Harbor website at www.oakharbor.gov. _________________________________ Julie Nester, City Clerk Published: Daily Journal of Commerce-April 29, 2023, May 6, 2023, and May 13, 2023 Whidbey News-Times – April 29, 2023, May 6, 2023, and May 13, 2023 Publication Date/Time: 4/30/2023 12:00 AM Publication Information: Whidbey News Times and Seattle Daily Journal of Commerce Closing Date/Time: 6/12/2023 4:00 PM Related Documents: RFP ERP Oak Harbor 2023 - 4-26-23 FINALAnswers to Vendor Questions