Web-Based Incentive Platform

Post InformationPosted At:Wed, Nov 23, 2022 3:39 PMSealed Bid Process:Yes (Bids Sealed / Pricing Sealed)Private Bid:No1. Introduction1. SummaryVTA seeks proposals to provide the web-based commute alternative incentive platform services (“Services”). In keeping with the directive of VTA’s Climate Action and Adaptation Plan, VTA is planning to offer Santa Clara County residents a program that rewards them for using alternative modes of transportation. This program is designed to reduce emissions caused, primarily by, solo driving and intended to amplify positive behavioral change in potential transit users. The primary method where customers engage with the program would be through a mobile app or through an online portal (similar to Weight Watchers or Noom for those wishing to achieve a healthier body weight). 2. BackgroundVTA wanted to lay the groundwork to potentially offer all Santa Clara County residents with incentive programs that are in line with VTA’s mission of reducing

congestion and solo driving. Furthermore, offering a commuter rewards platform would be a critical first step in achieving ridership and revenue growth as deemed essential by VTA’s Ridership Taskforce. VTA intends to launch a pilot Smart Commute Program designed to reduce solo vehicle trips through the implementation of rideshare (vanpool and carpool) programs and transit rewards and incentives that encourage the use of taking transit, walking, biking and other similar solo passenger trip reduction strategies. A hosted and VTA branded website and application solution is needed to support this effort. The hosted website and application should be designed to provide a user-friendly portal for individuals to track alternative commute behavior, automatically gather data on vehicle miles saved, emission reductions achieved through alternative modes taken and facilitate the administration and implementation of commuter rewards and challenges to encourage commuters to use non-Single Occupant Vehicle (SOV) modes. In essence the Scope of Service should:Offer Santa Clara County residents a web-based commuter management solutions software/app that will assist them in choosing alternative modes of transportation that include walking, biking, carpooling and others, as opposed to solo driving. The platform must have the ability to review their trip through an easy-to-use dashboard, enroll and participate in VTA incentive and reward programs, initiate and be included in ride-matching services and use the platform for automated trip tracking through a smart/mobile device.3. Contact InformationKelly TranContracts Administrator Email: kelly.tran@vta.orgPhone: (408) 952-4223Department:Professional Services4. TimelineSolicitation Publication Date:November 23, 2022Pre-Proposal Meeting (Non-Mandatory):December 13, 2022, 1:00pm Please email the Designated Point of Contact ( kelly.tran@vta.org) to register as a teleconference attendee by 1:00 p.m. on December 12, 2022.Question Submission Deadline:December 13, 2022, 4:00pmSubmissions Deadline:January 3, 2023, 4:00pmInterview:January 31, 2023