Online Course Supplemental Coaches/Assistants

Project Overview St. Cloud State University (SCSU) is soliciting proposals from qualified vendors to furnish individuals to serve as supplemental coaches/assistants for online courses. Requirements The vendor will recruit and provide qualified candidates for courses specified by St. Cloud State University, and supply coaches selected by course instructors of record. The selected coaches will assist SCSU course instructors with support and delivery of courses as directed. Vendors must be able to provide a sufficient list of qualified, trained coaching candidate across a variety of disciplines at the graduate and undergraduate levels. The Vendor will conduct a thorough background check of potential coaches/assistants, including requiring a standard criminal background check having the ability to furnish candidates credentials to SCSU when requested. The vendor will provide an individual point of contact to coordinate the staffing of all required coaches for St. Cloud State University.

This individual will coordinate the assignment of coaches/assistants to meet faculty requirements prior to the start date for classes specified to be supported. The vendor will train their coaches/assistants on SCSU’s learning management system, D2L, as necessary to understand the basic functions of the platform. The vendor must demonstrate their adherence to the Family Educational Rights and Privacy Acts as it relates to the use of student data when coaches/assistants are engaging in course support. Vendors will communicate their standards for level of support when engaging in classroom support. This included student to coach/assistant ratios at the graduate and undergraduate levels, time expectations for responding to student requests, and demonstrating their plan for onboarding new coaches/assistants if these standards are different for new coaches/assistants. Vendor will provide a pricing structure for services, including any price differentiation for: • Method of pricing (i.e. per student, per course, or other method) • Undergraduate/Graduate/Post-Graduate or Doctoral courses • Length of course • Method of determining a time period to determine pricing (i.e. what is considered a week or a semester in terms of hours or days) Selection Committee The selection process includes Dan Golombiecki, Associate Vice President of Finance and Administration; Brandon Johnson, Associate Vice President for Academic Operations and Resources; Katherina Pattit, Dean, Herberger Business School; Matt Trombley, MBA Director. This group will evaluate the proposals and make the final decision. Contract Term St Cloud State University to enter into a contract with the successful vendor(s) to be effective for 3 years with an option to renew for two additional one year terms. If the University and the vendor are unable to negotiate and sign a contract by June 30, 2024, then the University reserves the right to seek an alternative vendor(s). Description General Selection Criteria Criteria Percent Completeness, thoroughness and detail of response as reflected by the proposal’s discussion and coverage of all elements of work listed above 40% Cost 30% Consistency of the proposed solutions to St Cloud State University’s present and future needs 20% Cost in relation to level of service to be provided 10% Required to View Event Prerequisites Required to Enter Bid 21 March 2024 1. Please review the background of Minnesota State 2. Please review the Notice and Authority 3. This RFx includes and incorporates Minnesota State Terms and Conditions. Responders should be aware of the terms and conditions in preparing responses to this event. Much of the language reflected in any resulting contract with Minnesota State is required by statute. If you take exception to any of the language in the terms and conditions, you must indicate those exceptions in your response to the RFx; certain exceptions may result in your proposal being disqualified from further review and evaluation. Only those exceptions indicated in your response to the RFx will be available for discussion or negotiation. 4. Please review the Definitions to the RFx 5. Please review the Organizational Conflict of Interest policy 6. Please review and accept the Authorized Response Certification Statement. 7. Please review and agree to the Duration of Offer agreement 8. Please review the Terms of Payment 9. Required Documentation: Affidavit of Non-Collusion. Please download the attached document, complete, sign, notarize, and upload completed form with response. 10. Minnesota Department of Human Rights Requirements: Contracts for goods or services in excess of $100,000 and $500,000 with a business that has 40 or more full-time employees in this state or a state where the business has its primary place of business on a single day during the prior 12 months, unless the business has a Workforce Certificate ($100,000) and Equal Pay Certificate ($500,000) from the commissioner of human rights or has certified in writing that it is exempt. Please upload a valid Workforce Certificate and Equal Pay Certificate, or review and download declaration page, complete, sign, and upload completed from with response. 11. Please review the Supplier Diversity Commitment. If applicable, please download, complete and sign, upload completed form and attach certification with response. Responders claiming Supplier Diversity preference must complete this form. Others can skip. 12. If applicable, please download, complete and sign, upload completed form and attach certification with response. Responders claiming TG/ED/VO preference must complete this form. Others can skip. 13. Submit a current Accord Certificate of Liability Insurance. 21 March 202421 March 202421 March 202421 March 202421 March 202421 March 202421 March 2024 Buyer Attachments 1. 2022-01-31 Services.docx 2. 2023 Commissioner's Reimbursement Plan 21 March 202421 March 202421 March 202421 March 202421 March 202421 March 2024 https://bids01.jaggaer.com/apps/Router/PublicEventDownload?file=U291cmNpbmdldmVudC8xMjA5NzI2LTE1ODU2Mzg3MjEyMDIyLTAxLTMxIFNlcnZpY2VzLmRvY3g%3D&auth=MDpBRVMyI0NQNVp4a2IvSnkxZDNIUm81TGpka2h4M0V4bkpBZDlVSkVFUnk5WnZrK2l5eGZjOVRGNkRHUlU9 https://www.minnstate.edu/system/templates/docs/2023-Commissioners-Plan.pdf Questions Required Questions Group 1.1: Adherence to Minnesota State Terms and Conditions Instructions: 1.1.1 Minnesota State presumes a responder agrees to the terms and conditions as listed in the prerequisites of this solicitation unless a responder takes specific exceptions. The responders must explicitly list all exceptions to the terms and conditions. If no exceptions exist, type in "None" in the space provided. If exceptions exist, please include the Clause, Page Number, Suggested Change to the Clause and Explanation. 1.1.2 Conflicts of Interest. Responders must provide a list of all entities with which it has relationships that create, or appear to create, a conflict of interest with the work that is contemplated in this RFx. The responder must explicitly list all the name of the entity, the relationship and the conflict. If no conflict exist, type in "None" in the space provided. Group 1.2: Company Profile Instructions: 1.2.1 How many years has your organization been in the business related to this solicitation? 1.2.2 Please provide the history of your organization or company 1.2.3 Provide a list of 2-4 references from Universities or Colleges for which you have satisfactorily performed services of a similar program in Central Europe. Include names of faculty directors and study away office references who have worked with your organization on a faculty-led custom study away program in Central Europe. Include referee’s name, address, title, telephone number, and email address. 1.2.4 Describe the company, culture and values. 1.2.5 Describe the diversity of the proposed team Group 1.3: Supplier Diversity Instructions: Suppliers must complete and upload Supplier Diversity Form and certifications as defined by Minnesota State in the Prerequisites Section. 1.3.1 Does your company, partner or sub-contractor qualify as a diverse supplier as defined by Minnesota State in the Prerequisites section? 1.3.2 Does your company qualify for preference points as defined by Minnesota State in the Prerequisites section Group 2.1: Instructions: 2.1.1 Can your company provide qualified, trained coaching candidate across a variety of disciplines at the graduate and undergraduate levels? 2.1.2 Does your company conduct a thorough background check of potential coaches/assistants (that includes but is not limited to a standard criminal background check)? Can your company provide the background checks for candidates and coaches if requested by SCSU? 2.1.3 Can your company provide an individual point of contact to coordinate the staffing of all required coaches for St. Cloud State University? This individual will coordinate the assignment of coaches/assistants to meet faculty requirements prior to the start date for classes specified to be supported. 2.1.4 Will your company be equipped to train their coaches/assistants on SCSU’s learning management system, D2L, as necessary to understand the basic functions of the platform? 2.1.5 Can your company demonstrate compliance with the Family Educational Rights and Privacy Acts as it relates to the use of student data when coaches/assistants are engaging in course support. 2.1.6 Please provide your company's standards for level of support when engaging in classroom support. This includes but is not limited to student to coach/assistant ratios at the graduate and undergraduate levels, time expectations for responding to student requests, and demonstrating their plan for onboarding new coaches and or assistants if these standards are different for new coaches/assistants. 2.1.7 Responders must provide a pricing structure for services, including but not limited to any price differentiation for: Method of pricing (i.e. per student, per course, or other method) Undergraduate/Graduate/Post-Graduate or Doctoral courses Length of course Method of determining a time period to determine pricing (i.e. what is considered a week or a semester in terms of hours or days) 21 March 202421 March 202421 March 202421 March 202421 March 2024 Product Line Items Product Line Items There are no Items added to this event. 21 March 202421 March 202421 March 202421 March 2024 Service Line Items Service Line Items There are no Items added to this event. 21 March 202421 March 202421 March 2024