Credit Card Processing Services

A. PURPOSE OF THIS REQUEST FOR PROPOSALS The Sandoval County Board of County Commissioners is accepting sealed proposals on behalf of the Sandoval County Treasurer’s Office from prospective offerors to provide Credit Card Processing Services (NIGP Commodity Codes 94635, 96338). Responses will be accepted in the Finance Department, Attn: Leslie Olivas, Sandoval County Administrative Bldg, 1500 Idalia Road, Bldg. D 2nd Floor, P.O. Box 40, Bernalillo, New Mexico up to 3:00 p.m. (Mountain Daylight Time) on April 16, 2024. Late submissions will not be considered. The Sandoval County Board of Commissioners reserves the right to reject any and all responses. B. SANDOVAL COUNTY BACKGROUND Sandoval County is a Class A county located in central New Mexico. It covers over 3,700 square miles of both urban and rural areas with a population of approximately 148,800 people according the 2020 census. Sandoval County has a commission/manager form of government. The Board of County Commissioners

consist of five members elected by voters within their respective districts. The County Manager is appointed by the Commission to carry out policy and serve as chief administrative officer. C. SCOPE OF PROCUREMENT The Sandoval County Treasurer’s Office processes payments online and by IVR/telephone acceptance of electronic checks, debit cards, online credit card processing and Point of Sale (POS) payments for the collection of property taxes or other required services by the county. Sandoval County’s intent is to contract with a 3rd party credit card processing company for any county department that needs processing payment by Point of Sale, Online or by IVR/Telephone. D. TERM OF CONTRACT This Request for Proposal is to contract on a yearly basis with the option to renew the contract annually for a maximum of four (4) years upon satisfactory completion of the Scope of Services. This contract may be terminated in writing by either party 90 days prior to the expiration of the initial contract or the current renewal term. E. PROCUREMENT MANAGER 1. Sandoval County has assigned a Procurement Manager who is responsible for the conduct of this procurement whose name, address, telephone number and e-mail address are listed below: 2 Name: Leslie Olivas, Senior Procurement Specialist Address: Sandoval County 1500 Idalia Road Bldg. D 2nd Floor PO Box 40 Bernalillo, NM 87004 Telephone: (505) 404-5873 Fax: (505) 867-7605 Email: ldolivas@sandovalcountynm.gov 2. All deliveries of responses via express carrier must be addressed as follows. All potential offerors are responsible for ensuring their complete proposal is received on or before the stated deadline, regardless of courier utilized. Late proposals will not be considered for award. Name: Leslie Olivas, Senior Procurement Specialist RFP Name: Credit Card Processing Services RFP# FY24-SCTO-01 Address: Sandoval County 1500 Idalia Road Bldg. D PO Box 40 Bernalillo, NM 87004 3. Any inquiries or requests regarding this procurement should be submitted, in writing, to the Procurement Manager. Offerors may ONLY contact the Procurement Manager regarding this procurement. Other state employees or Evaluation Committee members do not have the authority to respond on behalf of the County. Protests of the solicitation or award must be delivered by mail to the Protest Manager. A Protest Manager has been named in this Request for Proposals, pursuant to NMSA 1978, § 13-1-172, ONLY protests delivered directly to the Protest Manager in writing and in a timely fashion will be considered to have been submitted properly and in accordance with statute, rule and this Request for Proposals. Emailed protests will not be considered as properly submitted.