Information Technology Solutions & Services

About SHI SHI International Corp. is pleased to partner with OMNIA Partners, Public Sector to provide customers our entire product catalog of IT services and solutions, including hardware, software, cloud, cybersecurity, and accessories. Our primary goal remains our consistent, transparent focus on value, allowing customers to make their IT purchases confidently. Our public sector sales force is divided into two teams: our field team, which includes over 120 regionally-based sales reps who understand the needs of their customers and work collaboratively with them to streamline and improve IT procurement; and our 170+ SM SLED telesales reps, who are committed to supporting small- to medium-sized local government and education clients with all their unique IT needs.SHI commits to a process that is customer-centric, offering extraordinary services at the best possible value. We maintain robust, award-winning partnerships with all manufacturers and, in doing so, we ensure our customers

get the best products and services, designed specifically for their needs. In fact, our dynamic sales force, software volume licensing experts, hardware procurement specialists, and Certified IT service professionals facilitate not just purchasing, but also strategic evaluation, solutions design, and IT support, always with a specific focus on cost savings for every eligible contract user and every purchase.Ranked in the Top Ten of CRN’s Solution Provider 500 List, SHI is the largest Minority and Woman Owned Business Enterprise (MWBE) in the United States. We are confident that we are uniquely positioned to collaborate with OMNIA Partners participants, and we look forward to working with you! Contract Includes:A wide variety of technology solutions broken down by category including but not limited to systems, input/output devices, memory, storage devices, network equipment, software, media supplies, collaboration & IP telephony, and other related products & services.For more information, please visit https://www.SHI.com. Featured PartnersClick partner logo to learn more: U.S. Communities and National IPA, both wholly-owned subsidiaries of OMNIA Partners, have come together as OMNIA Partners, Public Sector. All public sector participants already registered with National IPA or U.S. Communities continue to have access to all contracts, with certain exceptions, in the portfolio and do not need to re-register to use a legacy National IPA, legacy U.S. Communities, or new OMNIA Partners contract. U.S. Communities and National IPA remain separate legal entities and lead agency contracts completed under each brand are effective and available for use through the contract’s approved term. In the event we believe re-registration is necessary for any reason, OMNIA Partners will let you know. Information Technology Solutions & ServicesCity of Mesa, AZContract Number: 2018011-02March 1, 2018 to February 28, 2023Option to renew for two (2) additional one-year periods through February 28, 2025 has been exercised.Executive SummaryExecutive SummaryMaster Agreement DocumentsPricingAward LetterOfficial Signed ContractAmendment 1 - SHI Federal CertificationsAmendment 2 - Approval to add SHI Government SolutionsAmendment 3 - AWS Terms & Conditions; IT Educational FurnitureAmendment 4 - RenewalAmendment 5 - Group 11 Additional Professional ServicesNJ DOC #6 Disclosure of Investment ActivitiesSolicitation ProcessOfficial RFP DocumentRFP Addendum 1RFP Addendum 2Proof of PublicationBidders ListRFP Pre-Proposal Sign In SheetAZ Compliance QuestionnaireResponse EvaluationResponse Evaluation Summary Total Cloud Solutions and ServicesRegion 4 ESC - TXContract Number: R220804Initial award from October 1, 2022 - September 30, 2025 Option to renew for two (2) additional one-year periods through September 30, 2027Executive SummaryExecutive SummaryPricingDue DiligenceMaster Agreement DocumentsOfficial Signed ContractContract Award DocumentsContract Award LetterNJ DOC #6 Disclosure of Investment ActivitiesResponse EvaluationSupplier Response to RFPEvaluation DocumentsSolicitation ProcessOriginal RFP DocumentRFP Addendum 1RFP Addendum 2RFP Addendum 3RFP Addendum 4RFP Questions and AnswersRFP Request ListRFP Opening Documents Esports Articles start animationstartslide 2of 1 Want to Learn More? Check out the Esports Hub!hbspt.cta.load(44873, 'af5b7292-8e55-4821-8059-c85f79b980e7', {"useNewLoader":"true","region":"na1"}); Esports Resources Read the Esports E-bookhbspt.cta.load(44873, '5033da2d-94e5-4ef2-be3d-696ef430cdcb', {"useNewLoader":"true","region":"na1"});hbspt.cta.load(44873, '887a8181-552e-4d18-9269-b5a4c10adbd8', {"useNewLoader":"true","region":"na1"}); Esports Educational Videos Esports School ParticipationScholastic Esports Programs Case StudiesClick image to learn more hbspt.cta.load(44873, '848c70ce-3995-4c23-9d62-9f3798a80ea9', {"useNewLoader":"true","region":"na1"}); Security Solutions Our Security solutions include:Endpoint SecurityFrom desktops and mobile technology to Internet of Things devices and even your actual employees, we’ll help protect all of your endpoints. Learn More.Network SecurityWhether physical or virtual, we’ll secure every inch of your network, from firewall to email gateway, and everything in between. Learn More.Security ManagementManaging your security practice is half the battle. We’ll help you get your event correlation and identity and access management up to speed. Learn More.AssessmentsWe’ll examine your entire environment and identify where your practices are strong, where they are weak and how to achieve an ideal security posture. Learn More. The SHI Process1. Identify RequirementsFirst, our team of solution architects and engineers will help you:Create a plan characterizing your existing environment.Align business requirements and lifecycle constraints required to achieve success in both current and future infrastructures.Assist with security policy creation.Analyze market and competitor intelligence, relevant use cases and security roadmaps.2. Review OptionsFrom there, we will:Identify solutions that best meet your needs.Aid in configuration selection, as well as organize technical feature reviews, product demos, pilots and vendor comparisons.Assist with accurate, rapid procurement of services and solutions, including reviewing BOM and financing options.3. Deploy and Implement SolutionsLastly, our vendor-certified engineers and consultants will:Configure your product sets and infrastructure.Test and validate your final deployment.Assist with solution quick starts, migration and project management.Support and track solution lifecycles within your environment.Maintain solutions through one-off or recurring assessments and resolve any issues that may occur. Data Center SolutionsOut of sight, out of mind, on budget and in sync: the dream of the harmonious, optimized data center! A high-availability data center requires an intricate dance of expertise, advanced security and modern equipment to achieve optimal performance while remaining within budget. Our team of data center experts can help you accomplish all of this (and more) by assessing, monitoring, securing and refreshing your data center environment to your specific requirements. Why SHI?Global CapabilitiesWith office locations across the world, we have what it takes to optimize your environment - no matter where it resides.AdaptableBy partnering with traditional manufacturers as well as emerging, disruptive players, we have aligned ourselves with the solution providers you need to reach your goals.Vendor AgnosticOur certified technology experts provide truly holistic consultation - no strings attached.On-Site Product SpecialistsLooking for a specific solution? Our team of manufacturer-dedicated specialists is available to advise you.Project ManagementWe'll help you get your project done on time (and within budget) by looking at the full scope of a solution, considering the interaction of hardware and software, and leveraging applicable pricing programs. Cloud ServicesTake business productivity to new heights... no plane ticket required. Whether you’re assessing the cloud, comparing cloud applications to legacy IT solutions, or already in the cloud, SHI can help. Services OverviewAssessmentsTake a deep dive into the readiness of your network to move to the cloud – or the health of your existing cloud environment. Learn moreCloud OptimizationWe track, analyze and report on your cloud usage, and provide recommendations to reduce costs and optimize your infrastructure.Simplified BillingWe help you understand your cloud charges and offer flexible billing options based on your requirements.Volume Licensing & Product ExpertiseWe offer guidance on various Bring-Your-Own-License (BYOL) models to reduce your total cost of ownership or purchasing redundancy.Customer Service & Sales SupportWe track, analyze and report on your cloud usage, and provide recommendations to reduce costs and optimize your infrastructure.Cloud Migration PreparationSHI’s Cloud Readiness Assessment gives you the insight and tactics required for a successful cloud migration. SHI Support for Amazon Web Services (AWS)From flexible billing and dedicated account management to health checks and usage analyses, we help you gain control and make the most of your AWS environment. SHI Support Services for GCPTake advantage of everything your Google Cloud Platform environment has to offer with our broad range of services, from one-on-one licensing guidance to customized billing formats and everything in between. Learn more SHI Support Services for Microsoft CSPAlready taking advantage of Microsoft Cloud products, or looking to start? Take your environment to new heights with our billing, management and support services. Learn more. Cloud Climb - Cloud Adoption ServicesWe make the journey to the cloud – and the experience once you're there – easy, efficient and productive. Explore the tools and services that will help your entire organization reach its goals. Learn more. BenefitsGreater Savings: Our extensive partner network gives us the flexibility to provide excellent value at competitive prices.Neutral Guidance: We provide vendor-agnostic insight into products and services so you can avoid surprises.Better Control: We align your cloud usage and spend with your established procurement model while preserving the flexibility of the cloud.Improved Visibility: Our tools and resources give you greater visibility into cloud cost, the number of assets owned, and how they are being utilized.World Class Support: Our industry-high 99% annual customer retention rate confirms we are available to help you no matter the request.One-Stop Shop: We save you time and money by reducing your vendor footprint. Services & End-User Solutions Experience how ordinary technology becomes extraordinary IT through our partnership with OMNIA Partners. Behind every secure, seamless IT infrastructure is a well-rounded set of services. That’s where SHI comes in.We offer a variety of servicesdesigned to optimize every corner of your environment – hardware, software and everything in between. Our team of vendor-agnostic and manufacturer-certified experts are there to guide you every step of the way as you select, deploy and manage the solutions that take your organization to the next level.When it comes down to your end users- corporate devices are an extension of your business. Our certified experts and our state-of-the-art Integration Center have what it takes to design, deploy and manage your mobile devices, visual displays, printers and more! SHI Services include:Hardware ConfigurationOur 305,000-square-foot Integration Center is capable of producing 3,500 systems per day and storing even more. From smartphones to servers, our experts can configure each and every piece of hardware in your environment. Learn More.IT Asset ManagementManaging your IT assets is a full circle endeavor. From procurement to renewals, our IT Asset Management experts are available to keep you one step ahead of the game, saving you money while reducing audit risk. Learn More,IT Product LifecycleAll technology has a lifecycle, and we have the professionals to help you manage that lifecycle - from acquisition and deployment to support and recovery.. Learn More.Readiness AssessmentsOur vast assortment of assessments are designed to help you shine a light on every corner of your IT environment, including your cloud, data center, end-user computing devices, and security network. Learn More.Microsoft ServicesSave time, reduce costs and increase productivity with our highly secure and scalable SharePoint, Office 365 and Azure services. Learn More.SHI End-User Solutions include:Unified CommunicationsCreate and maintain strong, cohesive lines of communication within your organization, from IM and email to call centers and web conferencing. Learn More.MobilityFrom choosing the right device to securing your data, we help you select, deploy and manage a mobile environment that fits your needs. Learn More.Desktop and Desktop VirtualizationOur experts have you covered by offering everything from operating system migrations to virtual desktop infrastructure planning. Learn More.Printing and ImagingWe make printing easy and efficient with our eye-opening Printer Assessment, remote monitoring, automatic supply fulfillment and more. Learn More.Visual SolutionsWhether your digital displays live in corporate lobbies or retail storefronts, we can design, install and manage a visual solution that’s right for you. Learn More.AssessmentsFrom smartphones to printers – and everything in between – examine your existing fleet of devices and craft your journey to optimization. Learn More.