RTP IT Support Services

Notice of IntentNAICS Code: 541513 Computer Facilities Management Services. The US Environmental Protection Agency (EPA) has a requirement for continuation of services under the current General Services Administration (GSA) contract, GS-35F-0431K, EPA Task Order 68HE0D18F0930, as described below.The US Environmental Protection Agency’s (EPA) Information Resources Management Division (IRMD) within the Office of Administration and Resources Management (OARM) has a requirement to provide multiple Information Technology (IT) services to the Research Triangle Park, NC campus. This requirement is currently performed under GSA contract, GS-35F-0431K, EPA Task Order 68HE0D18F0930.This contract provides EPA RTP and its remote sites with IT infrastructure operation services within the following areas:• Application Administration and Web Support. The vendor shall provide for the successful operation, maintenance, management, and enhancement of various aspects of EPA-RTP Intranet/Internet

applications and websites. This includes operations, maintenance and management of Web Application software, hardware (hereafter refers to both physical servers and virtual environments), custom coding, application integration, database administration, and website content.• Computer System Support. Local Computer Systems Support encompasses the hardware, software, and functionality of individual people and groups of people who use computing devices to perform their duties. The hardware ranges from desktop computers to wireless tablets. Software ranges from the Microsoft Office suite to the Adobe Creative suite of products to the installation of facility control software applications.• Consolidated Email, Lotus Notes, and Domino Support. Assist with troubleshooting account access problems related to Lotus Notes/Domino integration layers. Assist in the creation and troubleshooting of mailboxes. Assist in the migration of shared mailboxes from the Lotus Notes environment to the Office365 environment. Provide administration support for Office365 groups created for RTP Customers.• Graphics Design and Multimedia Support. Utilizing Windows-based graphics software packages, provide support to OARM-RTP clients by designing, developing, printing, and mounting graphic products. Graphic support can also include such things as the preparation of high-resolution image files, image scanning, graphic file conversions, and answering OARM-RTP customer questions about available graphics-based tools and services. Graphics service requests shall be tracked electronically in the Agency provided graphics tracking system.• Online Library System (OLS) Support. The Contractor shall design and develop new applications and redesign and maintain existing applications in support of the EPA Library network. The Contractor shall use the Oracle Access Manager (OAM) to maintain a list of registered OLS users. The Contractor shall perform backups of the OLS data in addition to the scheduled nightly UNIX system backups.• Training Support. One-on-one assistance for desktop application usage shall be provided. It consists of, but is not necessarily limited to, software such as PowerPoint, Word, Excel, Access, PhotoShop, Adobe Acrobat, Sharepoint, OneDrive, Skype for Business, along with various advanced training in the use of formulas, calculations, and the augmentation of custom features such as adding audio and video to software presentations.The incumbent Contractor provides Application Administration and Web Support, Computer System Support, Consolidated Email, Lotus Notes, and Domino Support, Online Library System Support, Graphics Design and Multimedia Support, and Training Support.The current GSA contract, GS-35F-0431K, EPA Task Order 68HE0D18F0930, Option Period II expired on June 30, 2021, at which time a six-month Option period (July 1, 2021 to December 31, 2021) to Extend Services was exercised in accordance with FAR 52.217-8—Option to Extend Services. The contract was then extended for additional two-months from January 1, 2022 to February 28, 2022 via a bridge modification. The contract was then extended for additional sevenmonths (March 1, 2022 through September 30, 2022) via FAR Clause 8.405-6(a)(1)(c)-Limiting Sources. The contract was then extended for an additional five (5) months from October 1, 2022 to February 28, 2023, via FAR Clause 8.405-6(a)(1)(c)-Limiting Sources. The Government intends to compete, negotiate, and award a follow-on contract for a one-year base period and two one-year option periods in accordance with the Federal Acquisitions Regulation (FAR). However, due to delays in the acquisition process, the contract for follow on services will not be awarded prior to the current expiration date of February 28, 2023, of GSA contract, GS-35F-0431K, EPA Task Order 68HE0D18F0930. Since the services of the contract are critical and cannot lapse, the EPA must extend the period of performance of the current contract for an additional three (3) months to allow time for the new follow-on contract to be awarded. The EPA intends to negotiate this period of performance extension on a sole source basis.There are no other contractors that have the capability of providing the level, breath, depth of support, and continuity of services that are required by IRMD for Information Technology (IT) services support.This notice will be posted for 7 calendar days.The intent of this notice alerts the vendor community to the extension of GSA contract, GS-35F- 0431K, EPA Task Order 68HE0D18F0930. This notification alerts all vendors to this action and to determine if any other source(s) exist; and, therefore, no solicitation is available. A determination by the Government not to compete this proposed contract extension based upon responses to this notice is solely within the discretion of the Government. Information received will be considered solely for the purpose of determining whether competition is viable. Responses to this notice should be submitted to the Contract Specialist, Lemile Chandler via the following e-mail address (Chandler.lemile@epa.gov) within 7 calendar days from the date ofthis notice.