Patient Feedback/Incident Tracking Software Solution

18 March 2022 Health Department Promotions Campaigns, Graphic Design, PSA/Commercial filming, script development MCHD seeks Proposers to Partner on Communications Opportunities that Promote the Health and Wellbeing of the Residents of Multnomah County, Oregon. 18 March 2022 Open 3/4/2022 8:00 AM PST Type Request for Programmatic Qualifications (RFPQ) Close 4/18/2022 4:00 PM PDT Number RFPQ-110-2022 Currency US Dollar Sealed Until 4/18/2022 4:00 PM PDT Payment Terms 0% 0, Net 30 18 March 2022 Contacts Jimmy Chao jimmy.chao@multco.us Phone +1 503-988-9808 ext. 89808 18 March 2022 Commodity Codes Commodity Code Description 82140000 Graphic Design Services 80140100 Marketing, Distribution Services 82100000 Advertising Services 82111900 News & Publicity Services 82112000 Interpretation Services 82130000 Audio, Video, Photographic Services 83110100 Telecommunication Media Services 83111600 Telecommunication Cellular Service &

Devices 99070415 Video, Sound Rental 18 March 202218 March 202218 March 202218 March 202218 March 202218 March 202218 March 202218 March 202218 March 2022 mailto:jimmy.chao@multco.us Addendum 1 Addendum 1 has been uploaded to the Buyer Attachments section as Addendum1, Attachment 1, and includes:  Change in Event title from Public Health Promotions Campaigns, Graphic Design, PSA/Commercial filming, script development to Health Department Promotions Campaigns, Graphic Design, PSA/Commercial filming, script development  Extend closing date from April 4, 2022 by 4:00PM PT to April 18, 2022 by 4:00PM PT  Extend Q&A Submission close date from March 25, 2022 by 4:00PM PT to April 8, 2022 by 4:00PM PT  Uploaded Pre-proposal meeting attendance list from the Optional Pre-proposal meeting on March 15, 2022 as Addendum 1, Attachment 1 under Buyer Attachments  Add second Optional Pre-proposal meeting on March 29, 2022 from 10:30AM PT - 11:30AM PT PRE-PROPOSAL CONFERENCE MEETING (2) There will be a second optional virtual Pre-proposal conference meeting for this Sourcing Event on: Pre-Proposal Conference for RFPQ-110-2022 Tuesday, March 29, 2022 from 10:30AM PT-11:30AM PT RFPQ-110-2022 Health Department Promotions Campaign Pre-proposal 2 Tuesday, March 29 · 10:30 – 11:30am Google Meet joining info Video call link: https://meet.google.com/qhw-xyoo-yxa Or dial: (US) +1 218-460-2362 PIN: 204 398 993# More phone numbers: https://tel.meet/qhw-xyoo-yxa?pin=9325154929555 __________________________________________________________________________________________ ________________________________ PRE-PROPOSAL CONFERENCE MEETING There will be an optional virtual Pre-Proposal conference for this Sourcing Event on: Pre- Proposal Conference for RFPQ-110-2022 Tuesday, March 15, 2022 at 2.00 PM PT Google Meet joining info Video call link: https://meet.google.com/cgr-uujp-faj?authuser=0&hs=122 or dial: (US) 1 347-704-4655 PIN: 203 002 447# Attendance is: Optional, but strongly encouraged. IMPORTANT: Suppliers who do not currently have access to the Multco Marketplace Supplier Portal will need to complete the "MMP Supplier Access Request Form". The optimal time to submit the "MMP Supplier Access Request Form" to gain access to participate in a formal Sourcing Event (RFP, RFPQ or ITB) is 14 days. This will allow the County sufficient time to review your request and for you, the supplier, to access the Sourcing Event and to perform the actions needed before the event close date. INSTRUCTIONS TO PROPOSERS. Description https://solutions.sciquest.com/apps/Router/SupplierLogin?CustOrg=Multnomah 1. The Proposer is required to provide an answer in the text box for all the questions in the Question Section of this RFPQ. SERVICE DESCRIPTION, FUNDING AND CONTRACTING INFORMATION PURPOSE AND OVERVIEW The Multnomah County Health Department (MCHD) seeks Proposers to partner on communications opportunities that promote the health and wellbeing of the residents of Multnomah County, Oregon. This Request for Programmatic Qualifications (RFPQ) seeks to solicit a pool of highly qualified agencies, community based organizations and individuals that are interested in partnering with programs across MCHD on specific communications scopes of work as they arise. MCHD seeks a diverse pool of qualified applicants to support communications-related scopes of work that require diverse organizational characteristics and skill sets. As a result, this RFPQ asks about a wide array of Proposers’ services provided, populations served, demonstrated experience, and organizational information. MCHD divisions and programs will select individuals/agencies from this pool as communications needs arise based on these skill sets and characteristics. Major requested services include, but are not limited to: communications strategy, planning, and development; social media content, digital media advertising, and analytics; print and other traditional media advertising; visual asset creation; video and film content creation; culturally specific communications and outreach; research and evaluation (see Scope of Services below) DEFINITIONS CHIP - Community Health Improvement Plan MCHD - Multnomah County Health Department RFPQ - Request for Programmatic Qualifications Proposer - Agency or individual submitting a proposal for the solicitation PUR-1 - Multnomah County Purchasing mandated laws and regulations for personal services. https://multco.us/purchasing/mandated-laws-regulations Requirements contracts - Contract that is issued for recurring needs over a specific time period INTRODUCTION AND PROGRAM HISTORY The Multnomah County Health Department (MCHD) is the largest safety net health care provider and public health department in Oregon. We work in more than 30 service sites County-wide, where we deliver an array of medical, dental and behavioral health care, culturally-relevant prevention and health promotion, and public health services to people who live, work and play in Multnomah County. MCHD has been providing health services to the county’s most vulnerable residents since 1860. The Health Department is statutorily responsible for promoting and protecting health and preventing disease for Multnomah County’s diverse communities. MCHD provides services through several divisions: Public Health, Behavioral Health, Corrections Health, Integrated Clinical Services (our community health clinic system), and the Tri-County Health Officer. https://multco.us/purchasing/mandated-laws-regulations MCHD is committed to promoting equity and eliminating health disparities, particularly those perpetuated by systemic and structural racism and other social determinants of health. The County as a whole is committed to inclusively leading with race in all work, as many of the communications, environments, systems, policies and institutions Multnomah County works through have historically underserved and harmed communities of color. The County has both the opportunity and the responsibility to advance equity and justice through the many ways we affect the daily lives of community members. Communications capacity within the Health Department MCHD’s Communications and Marketing Team supports communications efforts throughout the Department, including: emergency communications related to COVID-19, inclement weather events, wildfires and other crises. The team supports and coordinates department-, division- and program- level communications. Team members are responsible for ensuring the provision of accessible, culturally and linguistically responsive health communications that align with county equity and inclusion standards This includes providing communications planning and strategy, managing MCHD’s web and social media presence, providing video, digital and print collateral, coordinating paid media campaigns and overseeing MCHD branding standards. In addition to the Communications and Marketing Team, many MCHD divisions and programs have their own communications staff who coordinate communications for their specific areas, often in partnership with the community. Program communications staff often seek support from the MCHD Communications and Marketing Team and/or outside contractors to enhance their efforts. Learn more about MCHD at https://www.multco.us/health and view the MCHD Facebook, Twitter, and Instagram pages. GOALS, VALUES, AND OTHER IMPORTANT CONSIDERATIONS The work of the Health Department is guided by its mission, vision, and goals and the Health Department Strategic Framework. MCHD’s mission is to work in partnership with the communities it serves to advance health equity, protect the most vulnerable, and promote health and wellness for the people of Multnomah County. This mission serves to work toward our collective vision of thriving communities that nurture the health and resilience of all. We maintain the following values in carrying out this work:  Compassion and care - we treat all with kindness, dignity and respect as we seek to uplift one another’s humanity  Racial equity - we acknowledge that racism negatively affects everyone in our county, and we commit to accelerating our progress in eliminating racial inequities  Integrity - in protecting our community’s health, we lead with conviction, honor our commitments, and deliver on our promises  Empowerment - we work collaboratively to ensure that our policies and programs amplify people’s voices and uplift community-driven solutions  Connection - our success depends on the diversity, brilliance, and care of one another Our goals are to:  Assure individuals, families and communities gain greater control of the factors that influence their health.  Improve the health of our diverse communities.  Be an adaptive learning organization that serves as an effective and accountable local public health authority and provider of community health services https://www.multco.us/health https://www.facebook.com/MultCoHealth/ https://twitter.com/multcohealth https://www.instagram.com/multcohealth/ The 2017-2019 Health Department Strategic Framework provides overall guidance for department- wide work. It is designed to strategically respond to opportunities and challenges. The Framework outlines environmental drivers, strategies and metrics in support of MCHD’s goals to genuinely engage with communities as a trusted partner; prioritize investments and combat inequities; and operate as an effective and efficient organization though avoiding duplication and recruiting and retaining a diverse and high performing workforce. The Board of Health was reaffirmed when the Board of County Commissioners passed a resolution in November 2018. As the Local Public Health Authority, the Multnomah County Board of Health has the authority to pass regulations, set fees, and collect fines. The Board of Health is briefed regularly on systemic and enduring problems in public health, allowing them to be proactive in its preventative and upstream health policy. MCHD was recently awarded funding from the Centers for Disease Control and Prevention (CDC) Health Equity Grant to Address COVID-19 Public Health Disparities Among Populations at High- Risk and Underserved, Including Racial and Ethnic Minority Populations and Rural Communities. This grant may contribute to projects awarded to organizations selected in this RFPQ. One of the activities in this grant is to advance health equity and address social determinants of health as they relate to COVID-19 health disparities among populations at higher risk through the implementation of health literacy and communications to reach diverse audiences. Projects toward this goal may include developing communications strategies and materials, interpreting and translating materials, and coordinating with communications vendors and community groups. TARGET POPULATION SERVED MCHD protects and promotes the health and emotional wellbeing of the entire population of Multnomah County, Oregon, which totals just around 800,000 people—about 20% of Oregon’s population. Multnomah County’s population is 11% Latino, 9% Asian, 7% Black/African American, 3% Native American/Alaska Native, 1% Pacific Islander, and 71% White non-Latino. About 18% of the population lives on incomes below the Federal Poverty Level (FPL), and 35% live on incomes below 200% FPL. Close to one quarter (23%) of the population are eligible for Medicaid based on income, meaning they live on incomes that are less than 138% FPL. The CHIP prioritizes work with communities of color, the unhoused, the LGBTQ2 community, people with disabilities, people experiencing mental illness, and communities whose first language is not English. MCHD tailors programming to specific subpopulations within Multnomah County to meet their unique health needs and is especially committed to reducing health and behavioral health care inequities. This approach allows MCHD to address systemic, avoidable, unfair, and unjust differences in health outcomes among different population groups, such as people of different races or ethnicities. Therefore, many initiatives focus on improving health for communities of color, immigrants and refugees, and people who live on low incomes, as these populations often experience poorer health status due to inequitable access to resources. Initiatives are also tailored to school-age youth, parents, pregnant people, children and families, houseless individuals and persons living with HIV, STIs, or other communicable diseases. MCHD often seeks to partner with organizations that have strong experience and demonstrated success working with these populations. Multnomah County strongly encourages the participation of culturally specific, culturally responsive, women-owned and emerging small businesses in providing these services. GEOGRAPHIC BORDERS/LIMITATIONS & SERVICE AREAS MCHD programs generally operate within the boundaries of Multnomah County, Oregon. Many services are countywide, but some programming focuses on specific areas within the county, such as cities, parts of cities, and neighborhoods. Occasionally, MCHD engages in programs that serve a wider region, such as the Portland metropolitan area or even larger regional areas. These programs are often in partnership with other local health departments and/or community partners. FUNDING Funding for opportunities to partner with MCHD comes from a variety of sources including federal, state and local agencies and County General Fund. Budget periods are generally one year in length. Sometimes contracts are initiated across multiple budget periods. Funders may restrict use of funds for certain activities and cost categories. At this time, there is no specific funding for this RFPQ process. Once qualified individuals, agencies and organizations have been selected, MCHD programs will use allocated funds to partner with organizations selected from the RFPQ on communications-related scopes of work. MATCH REQUIREMENTS Match requirements may vary based on source of funding, but generally matching is not required. Proposers may indicate how their budgets can be leveraged by use of in-kind contributions, donations, etc. from local supporters. SCOPE OF SERVICES The scope of services for this RFPQ includes the Health Department’s communications needs, including those from the Public Health Division, Behavioral Health Division, Corrections Health Division, and Integrated Clinical Services. Proposers may receive contracts to support any range of services within the Department. Communications needs are broad and range in scope but can be expected to advance the goals and mission of the Divisions and the Health Department. Successful Proposers will have an understanding and ability to navigate the communication needs and nuances of local government and the policy, political, programmatic landscapes as well as the publicly-funded nature of our work. The following seven categories highlight potential scopes of service we aim to secure with this RFPQ: Category 1 - Communications Strategy, Planning, and Development Develop a communications strategy for a division or program (either internal or external) that furthers stated objectives. May involve message development, creative development, plan implementation and tracking. Development, planning, and implementation of a campaign or social media strategy. Category 2 - Social Media Content, Digital Media Advertising, and Analytics Social Media Content: Creation, modification, planning, and strategizing of social media across multiple platforms. MCHD and program social media channels include Facebook, Instagram, YouTube, and Twitter. Content is typically generated by program staff or the HD Communications Team and integrated into existing Health Department social media strategy. Digital Media Advertising: Purchasing of advertising on social media channels, paid searches, and display advertising and websites, not limited to MCHD social media channels, depending on goals and outcomes for projects. Social Analytics and Reporting: Providing regular comprehensive reports of digital analytics for social media and digital advertisements, including performance reports. Category 3 - Print and Other Traditional Media Advertising Purchase traditional media to obtain placement in desired media markets and achieve campaign goals, as applicable. This may include print, public transportation, billboards, radio, etc., sometimes in collaboration with regional partners. Category 4 - Visual Asset Creation Through graphic design, illustration, and photography, development of visual assets for specific projects and future MCHD use. Development of new brand concepts, graphic design, and marketing or communications strategies to increase community understanding of the public outreach campaign messages, including effective ways to conduct outreach. Category 5 - Video and Film Content Creation Create educational/instructional, inspirational/storytelling videos and short films (live action or animations) that promote MCHD’s goals. Includes hiring actors, writing scripts, editing and production of video for use online, social media, public service announcements, and others. Category 6 - Culturally Specific Communications and Outreach Services include development of outreach strategy and implementation, expansion of social media reach, transcreation of ad campaigns, culturally- and linguistically- appropriate illustrations, videos, and other assets. Relationships with community leaders, community-specific media, and other spokespeople to help deliver messages to priority populations. Ability to implement a communications plan or approach with ongoing inclusion of these relationships. Category 7 - Research and Evaluation Conduct audience/market research for Multnomah County audiences, including diverse age and racial/ethnic audiences. Research and evaluation may include focus groups and targeted interviews, message testing, data collection and analysis. FISCAL REQUIREMENTS AND REPORTING County fiscal compliance reviews will be conducted to ensure that the Proposer’s financial records, systems, and procedures conform to Generally Accepted Accounting Principles and are in compliance with all County and State audit and accounting requirements. Contractors will fully cooperate with the County’s contract monitoring activities. This includes making available all data/information the County deems necessary for those processes. Invoice and report requirements will be determined at time of contracting and vary depending on funding source and scope of work. PERFORMANCE MEASURES/PERFORMANCE CONTRACTING Performance measures will vary depending on funding source and specific scope of work for each project. Examples of typical performance measures include but are not limited to:  Reach (number of clicks/views, demographics, location)  Success rate (engagement, conversion rate)  Content (topics covered, projects completed)  Program outcomes (impacts on participants and community; changes in policies, systems, and environments; strength of partnerships; advances in health equity) CONTRACT NEGOTIATION Once selected in the allocation process, the County will initiate contract negotiations with the Proposer. Multnomah County may, at its option, elect to negotiate general contract terms and conditions, services, pricing, implementation schedules, and such other terms as the County determines are in the County’s best interest. If negotiations fail to result in a contract, the County reserves the right to terminate the negotiations and initiate contract negotiations with another qualified Proposer. This process may continue until a contract agreement is reached. CONTRACT TERM Contract terms will vary, generally ranging from one to five years. Qualifying under this RFPQ will keep your organization in the pool of qualified candidates for contract opportunities for five years. COMPENSATION AND METHOD OF PAYMENT The payment structure will vary depending on funding source and scope of work. Potential structures include: Cost Reimbursement, a payment structure that reflects a purchase arrangement in which the County pays the provider for budgeted agreed-upon costs that are actually incurred in the delivery of services specified in the contract, up to a stated maximum obligation. Unit Rate (also known as Fee for Service), a payment structure based on the delivery of a defined unit of service. Fixed Price, a payment structure that is one price set in the contract. COOPERATIVE PURCHASING Not used for this solicitation. INSURANCE REQUIREMENTS Exhibit 2 of the attached Sample Contract reflects the minimum insurance required of a Contractor to provide this service. Type of Insurance Amount Per Occurrence Aggregate Professional Liability $1,000,000 $1,000,000 $2,000,000 Commercial General Liability $1,000,000 $1,000,000 $2,000,000 Workers Compensation Required Additional insurance coverage may be required depending on the key features of service delivery chosen by the Contractor. Final insurance requirements will be subject to negotiation between, and mutual agreement of, the parties prior to contract execution. In certain extreme circumstances, insurance requirements may be waived with the County’s prior approval during the contracting process. MINIMUM PROPOSAL SUBMITTAL REQUIREMENTS At the time of proposal submission proposers must meet the following minimum requirements. Failure to provide any of the required documents or meet any of the below requirements shall result in rejection of the proposal. The Proposal response must be received by the Multnomah County Health Department no later than 4:00 P.M. local Portland time on the proposal submission deadline.  Proposer Representations and Certifications  Proposers must be legal entities, currently registered to do business in the State of Oregon (per ORS 60.701).  Proposers must submit verification that all insurance requirements are met. Instructions: Review Buyer Attachment A for the full questions and evaluation criteria.  Complete Prerequisites.  Complete Company Certification Information.  Answer each question using the text box (if applicable). Proposers must have a completed Pre-Award Risk Assessment if federal funds are used for this Sourcing Event. (See Procedural Instructions in the Buyer Attachments page of this Sourcing Event). Required to View Event Prerequisites Required to Enter Bid 18 March 2022 1. Proposer/Bidder agrees to receive all correspondence electronically and are responsible for keeping their supplier portal updated with current contact information. 2. Please review the statements in this certification regarding Assurances, Certification Regarding Debarment, Suspension and Other Responsibility Matters and Certification Regarding Conflict of Interest. 3. CONFIDENTIALITY - Please read the statutory requirements in the prerequisite link. 4. VACCINE ATTESTATION - Please read the vaccine attestation requirements in the prerequisite link. 18 March 202218 March 202218 March 202218 March 202218 March 202218 March 202218 March 2022 Buyer Attachments 1. Procedural Instructions (Proposals) 2. How to Complete and Submit a Response to a Sourcing Event - MMP Supplier Guide 3. BUYER ATTACHMENT A-PROPOSAL QUESTIONS AND EVALUATION CRITERIA.pdf 4. Contracting and Procurement for Culturally Specific and Responsive Services, 2017 attached to the Bu 5. Attachment H-1 6. Sample County Services Contract 7. Sample Exhibit 2 8. Sample Exhibit 3 - Certification Statement for Corporation or Independent Contractor.docx 9. Sample Exhibit 4 1 0. Sample Exhibit 5 - Equal Employment Opportunity Certification Statement 1 1. Addendum1_Attachment1.pdf 18 March 202218 March 202218 March 202218 March 202218 March 202218 March 2022 https://s3.amazonaws.com/solutions-selectsite-documents/Sourcingevent/1058641-817777238Procedural%20Instructions_Proposals%2006.26.19%20%281%29.pdf?AWSAccessKeyId=AKIAJ5HNJE5DFBZ5ONSA&Expires=1710709450&Signature=ja%2FQXXm6ysAsYCJxqpIByFPwTgA%3D https://multco.us/file/73233/download https://s3.amazonaws.com/solutions-selectsite-documents/Sourcingevent/1058641-1213257401BUYER%20ATTACHMENT%20A-PROPOSAL%20QUESTIONS%20AND%20EVALUATION%20CRITERIA.pdf?AWSAccessKeyId=AKIAJ5HNJE5DFBZ5ONSA&Expires=1710709450&Signature=GMdQ7D3KApl7mK4iNDW6l0SsEMY%3D https://s3.amazonaws.com/solutions-selectsite-documents/Sourcingevent/1058641-703302469ContractingProcurement_CulturallySpecific_GuidanceDoc_FINAL.pdf?AWSAccessKeyId=AKIAJ5HNJE5DFBZ5ONSA&Expires=1710709450&Signature=bMlxTaGtd%2BOVH2ZJPZH6TRGOh0E%3D https://s3.amazonaws.com/solutions-selectsite-documents/Sourcingevent/1058641-733772956Attachment%20H-1%20HIPAA%20Business%20Associates%20Agreement.pdf?AWSAccessKeyId=AKIAJ5HNJE5DFBZ5ONSA&Expires=1710709450&Signature=i%2B3sEl7yqakVhhHPxh9tuUPKS50%3D https://s3.amazonaws.com/solutions-selectsite-documents/Sourcingevent/1058641-668245753Sample%20county_services_contract_final_1.1.17.%20%285%29.pdf?AWSAccessKeyId=AKIAJ5HNJE5DFBZ5ONSA&Expires=1710709450&Signature=ttjINtVvl3QhjMXuxGfH6QnPZYc%3D https://s3.amazonaws.com/solutions-selectsite-documents/Sourcingevent/1058641-668245510Sample%20Exhibit_2_-_4-7-15_final.pdf?AWSAccessKeyId=AKIAJ5HNJE5DFBZ5ONSA&Expires=1710709450&Signature=uwRbxFkgG2B313WGzmhSQ%2FuO%2B9M%3D https://s3.amazonaws.com/solutions-selectsite-documents/Sourcingevent/1058641-1132932584Sample%20Exhibit%203%20-%20Certification%20Statement%20for%20Corporation%20or%20Independent%20Contractor.docx?AWSAccessKeyId=AKIAJ5HNJE5DFBZ5ONSA&Expires=1710709450&Signature=J7qibACTBjYZg5PDOjaU7gz2M%2Fs%3D https://s3.amazonaws.com/solutions-selectsite-documents/Sourcingevent/1058641-668245512Sample%20Exhibit_4_-_workers_comp_exemption_certificate_08_20_13.pdf?AWSAccessKeyId=AKIAJ5HNJE5DFBZ5ONSA&Expires=1710709450&Signature=3iJTwVWNNN6RmB0Wg%2Fcqxt2Iwa0%3D https://s3.amazonaws.com/solutions-selectsite-documents/Sourcingevent/1058641-668245513Sample%20Exhibit_5_-_Equal%20Opportunity.pdf?AWSAccessKeyId=AKIAJ5HNJE5DFBZ5ONSA&Expires=1710709450&Signature=OhhaSNKiYGOQdOOwYA5lMmi0yrE%3D https://s3.amazonaws.com/solutions-selectsite-documents/Sourcingevent/1058641-1221739039Addendum1_Attachment1.pdf?AWSAccessKeyId=AKIAJ5HNJE5DFBZ5ONSA&Expires=1710709450&Signature=YacQLNHFlHYwwHQgLxzUyWRQc%2Fs%3D Questions Required Questions Group 1.1: Company Certification Information - This section is not scored Instructions: 1.1.1 State of Incorporation 1.1.2 Date of Incorporation 1.1.3 ASSURANCES - Proposer attests that Proposer is either a non-resident proposer or a resident proposer, as described in ORS 279A.120, of the State of _________ and has not discriminated against any minority, women, or emerging small business enterprises certified under ORS 200.055 or a business enterprise that is owned or controlled by or that employs a disabled veteran as defined in ORS 408.225 in obtaining any required subcontracts, in accordance with ORS 279A.110. Enter state of residency here: 1.1.4 Where Proposer is unable to certify to any of the statements in Proposer Representations and Certifications of the pre-requisite, Proposer shall provide an explanation to their offer here. 1.1.5 The Proposer certifies to the best of its knowledge and believe that neither it nor any of its principal participants and agents has or has had the following relationships with the specific firm(s)/individual(s), identified in this sourcing event, which may be determined to be an organizational conflict of interest. I understand that based on the information provided by Proposer, Multnomah County may exclude the Proposer from further consideration and may withdraw its selection if the real or apparent organizational conflict of interest cannot be avoided or mitigated. Proposer further certifies that the degree and extent of the relationship of the Proposer with these named firm(s)/individual(s) will be fully disclosed: 1.1.6 Upload additional explanation as needed 1.1.7 Name of person submitting the Proposal: 1.1.8 Title of person submitting the Proposal: 1.1.9 I represent that I am at least eighteen (18) years of age. 1.1.10 I represent that the printing of my name and the submittal of a Proposal is intended to authenticate this writing and to have the same force and effect as my manual signature. 1.1.11 I represent that I am either authorized to bind the Proposer, or that I am submitting the Proposal on behalf of and at the direction of the Proposer's representative authorized to contractually bind the Proposer. 1.1.12 I represent that the Proposer and/or its applicable representative(s) has reviewed the information contained in this Proposal and that the information submitted is accurate. Group 2.1: Programmatic Questions (75%) Instructions: 2.1.1 2.1.1: Please provide a brief description of your Organization, including your History, Mission, Vision, and Values. Include a Description of your Executive team and if applicable, include Board of Director Composition and Role. Evaluation Criteria Proposer includes its organizational mission, vision, and values. Proposer provides a brief History of the Organization. Proposer describes the Organizational structure and Composition of leadership. (20% of Programmatic Questions score) 2.1.2 2.1.2: Organizational Infrastructure: Please provide a brief description of your Organization’s Data Collection, Reporting, and Financial Management Capacity, Including Systems and Processes used, and dedicated Staffing. Evaluation Criteria Proposer provides enough information regarding data collection, reporting, and financial management that Multnomah County can feel confident they are capable of satisfactorily tracking program and service data, preparing progress reports, and tracking and reporting expenditures and other financial information. An adequate response would name any software, systems, or other tools used. (20% of Programmatic Questions score) Group 2.2: Services Instructions: Please check the boxes corresponding to services your organization provides or has provided in the past. Check as many as apply. Only Question 2.2.2 will be Scored. 2.2.1 2.2.1: Services - Please check the boxes corresponding to services your organization provides or has provided in the past. Check as many as apply. (This question will not be scored) 18 March 202218 March 202218 March 202218 March 202218 March 2022 2.2.2 2.2.2: Based on the boxes that you checked under Group 2.2.1 please describe how you provide the services you checked. If you did not check any boxes, please Describe the Services you do provide and how they can support the Health Department. Evaluation Criteria: Proposer details the services they provide that correspond to the boxes checked. It is clear how the services described relate to the checked selections. If no boxes are checked, Proposer provides details on the services they do provide and their relation to health services. (20% of Programmatic Questions score) Group 2.3: Capabilities and Content Expertise Instructions: Please check the boxes corresponding to services your organization provides or has provided in the past. Check as many as apply. Only Question 2.3.2 will be scored. 2.3.1 2.3.1: Equity and Trauma-Informed. Please check the boxes. Check as many as apply. (This question will not be scored) 2.3.2 2.3.2: Community Engagement. Please check the boxes. Check as many as apply. (This question will not be scored) 2.3.3 2.3.3: Policy. Please check the boxes. Check as many as apply. (This question will not be scored) 2.3.4 2.3.4: Training and Facilitation. Please check the boxes. Check as many as apply. (This question will not be scored) 2.3.5 2.3.5: Health Department Content Areas- Public Health. Please check the boxes. Check as many as apply. (This question will not be scored) 2.3.6 2.3.6: Health Department Content Areas- Behavioral Health/Mental Health. Please check the boxes. Check as many as apply. (This question will not be scored) 2.3.7 2.3.7: Health Department Content Areas- Clinical Services. Please check the boxes. Check as many as apply. (This question will not be scored) 2.3.8 2.3.8: Health Department Content Areas- Corrections Health. Please check the boxes. Check as many as apply. (This question will not be scored) 2.3.9 2.3.9: Based on the boxes that you checked under 2.3.1, 2.3.2, 2.3.3, 2.3.4, 2.3.5, 2.3.6, 2.3.7, and 2.3.8, please describe how you provide the capabilities/functions you checked. If you did not check any boxes, please describe your organization’s capabilities/functions and how they can support the Health Department. Evaluation Criteria: Proposer details how their organization provides the capabilities/functions that correspond to the boxes checked. It is clear how the services described relate to the checked selections. If no boxes are checked, Proposer provides details on the capabilities/functions they do provide and their relation to health services. (20% of Programmatic Questions score) Group 2.4: Populations and Communities Served Instructions: Please check the boxes corresponding to your organization’s capabilities and content expertise. Check as many as apply. Only Question 2.4.2 will be scored. 2.4.1 2.4.1: Populations - Please check the boxes corresponding to any specific populations you serve. Check as many as apply. (This question is not scored) 2.4.2 2.4.2: Communities - Please check the boxes corresponding with any culturally specific communities you serve. Check as many as apply. (This question is not scored) 2.4.3 2.4.3: Geographical Area - Please check the boxes corresponding with any specific geographical area on which you focus. Check as many as apply. (This question is not scored) 2.4.4 2.4.4: Based on the boxes that you checked under section 2.4.1, 2.4.2, and 2.4.3, please describe how you serve the populations, communities, and geographic areas you checked. If you did not check any boxes, please describe the Populations, Communities, and Geographic areas you serve. Evaluation Criteria: Proposer details how they serve the populations, communities, and geographic areas that correspond to the boxes checked. The Proposer demonstrates how the services described specifically benefit the populations, communities, and geographic areas selected. If no boxes are checked, Proposer provides details on the populations, communities, and geographic areas they do serve. (20% of Programmatic Questions score) Group 2.5: Responsible Business Practice Questions (25%) Instructions: 18 March 202218 March 202218 March 202218 March 202218 March 2022 2.5.1 2.5.1: Environmental Considerations: Environmentally positive practices: Describe the environmental considerations your organization takes in its business practices. These may include, but are not limited to, practices and/or policies covering recycling measures, energy and/or water conservation, green cleaning supplies/methods, or other actions that promote environmental conservation. Please be as specific as possible and mention if these practices are formal policies and if your organization has a formal sustainability plan. Evaluation Criteria Proposer provides specific examples and details of environmental practices and/or policies that “have a lesser or reduced effect on human health and the environment when compared with competing alternative products and practices that serve the same purpose.” (40% of the Responsible Business Practice questions) 2.5.2 2.5.2: Social Equity - Staff Recruitment & Support: Describe your organization’s approach to recruiting and supporting a workforce that reflects the communities engaging in your services. What recruitment strategies do you use and how do you support your staff to be successful in their jobs and develop professionally? Evaluation Criteria: Proposer provides specific examples of how they develop an internal diverse workforce. Proposer describes strategies to support diverse staff to be successful, including regular individual supervision, mentoring, on-the-job training, and/or professional development opportunities. (20% of the Responsible Business Practice questions) 2.5.3 2.5.3: Social Equity - Staff Retention: How do your retention strategies take into consideration your staffs’ racial, ethnic, cultural, socioeconomic, or other personal background experiences when providing support for success? Evaluation Criteria: •Proposer describes how they are considerate of staff members’ individual cultural identities and how these identities and experiences relate to support and retention practices. (10% of the Responsible Business Practice questions) 2.5.4 2.5.4: Social Equity - Culturally responsive and culturally specific services: Describe how your organization ensures its programs and services are culturally responsive and culturally specific including ongoing training opportunities for staff, opportunities for client/community input, and how you know your strategies to be culturally responsive are successful. Evaluation Criteria: Proposer demonstrates a thorough approach to cultivating culturally responsive services. Proposer names several specific strategies. (10% of the Responsible Business Practice questions) 2.5.5 2.5.5: Economic impacts to promote equity: Describe how your organization has positive economic impacts for the community it serves or communities that are historically underserved and/or marginalized. Examples could include job creation, inclusive hiring practices and professional development opportunities, contracting/outsourcing diverse suppliers, contributing to Neighborhood revitalization, or preparing future generations for success. Evaluation Criteria: Proposer demonstrates consideration for how its services have a positive ripple effect to improve equitable opportunity and living conditions for historically disadvantaged communities, thereby uplifting the overall community economy. (10% of the Responsible Business Practice questions) 2.5.6 2.5.6: Workplace Wellness: Describe how your organization supports staff wellness, including issues related to their exposure to personal, historical and/or vicarious trauma. How do you know that your organization is effectively supporting staff to heal and overcome these barriers and other challenges to wellbeing? Evaluation Criteria: Proposer has specific examples of how it promotes staff wellbeing and resilience. Proposer incorporates knowledge about trauma, healing, and institutional oppression into policies, practices, and procedures to support staff and practice self-care. Proposer describes a viable feedback process to learn from staff about their experiences in providing services to vulnerable populations and how to strengthen supportive practices. (10% of the Responsible Business Practice questions) 18 March 202218 March 202218 March 202218 March 202218 March 2022 Product Line Items Product Line Items 1. # Item Name, Commodity Code, Description Allow Alternates Qty. UOM Requested Delivery P1 Do Not Complete - ADMN 1 EA - Each 18 March 202218 March 202218 March 202218 March 2022 Service Line Items Service Line Items 1. # Item Name, Commodity Code, Description Allow Alternates Qty. UOM Requested Service Delivery S1 Do not complete ADMN 1 18 March 202218 March 202218 March 2022