Contact Center Customer Service and Processing Staff Services

expired opportunity(Expired)
From: Texas(State)
TRS000400

Basic Details

started - 23 May, 2023 (10 months ago)

Start Date

23 May, 2023 (10 months ago)
due - 05 Jul, 2023 (8 months ago)

Due Date

05 Jul, 2023 (8 months ago)
Bid Notification

Type

Bid Notification
TRS000400

Identifier

TRS000400
Texas

Customer / Agency

Texas
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Status: Addendum Posted Contact Name: Jacob Bledsoe Contact Number: 512-542-6365 Contact Email: jacob.bledsoe@trs.texas.gov Response Due Time: 5:00 PM Agency/Texas SmartBuy Member Number: 323 Days Solicited: 21+ Days for Solicitation Notice Solicitation Posting Date: 5/23/2023 Response Due Date: 7/5/2023 Last Modified: 6/26/2023 3:25 pm Solicitation Description: The Teacher Retirement System of Texas (“TRS”), a public pension fund and entity of the State of Texas, issues this Request for Proposals (“RFP”) #TRS000400 (“Solicitation”) to solicit qualified vendors for contact center customer service and processing staff services. This Section II., “Scope of Work,” applies in its entirety to all Respondents and Responses to this Solicitation, except where otherwise specifically noted. URL: Addendum: Addendum 1: The deadline to submit proposals has been extended to July 5, 2023, by 5:00 p.m., Central Time. The reason for the change is to allow TRS to respond to questions submitted during the Question and Answer period and allow Respondents time to review TRS responses. TRS anticipates posting responses to questions received during the Question and Answer period by June 21, 2023. 6/13/2023 Addendum 2: Provides TRS responses to questions submitted during the Question and Answer period. 6/26/2023 Class/Item Code(s): 91520-Call Center Services 91549-*High Volume, Telephone Call Answering Services (See 915-05 For Low Volume Services) 94847-Health Care Center

Texas Comptroller of Public Accounts, P.O. Box 13528, Capitol Station, Austin, Texas 78711-3528Location

Address: Texas Comptroller of Public Accounts, P.O. Box 13528, Capitol Station, Austin, Texas 78711-3528

Country : United StatesState : Texas

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