eDiscovery Software as a Service (SaaS) - Amendment #1

                                         REQUEST FOR INFORMATION (RFI) #ICE-03162020                                                  eDiscovery Software as a Service (SaaS)1.0 BackgroundThe Office of the Principal Legal Advisor (OPLA), a component within the Immigration and Customs Enforcement (ICE) federal agency, is the largest legal program in the Department of Homeland Security (DHS), with over 1,100 attorneys and 350 support personnel. By statute, OPLA serves as the exclusive representative of DHS in immigration removal proceedings before the Executive Office for Immigration Review, litigating all removal cases including those against criminal aliens, terrorists, and human rights abusers.OPLA also provides a full range of legal services to ICE programs and offices.  OPLA provides legal advice and prudential counsel to ICE personnel on their customs, criminal, and immigration law enforcement authorities, the Freedom of Information Act and Privacy Act, ethics, legal liability

under the Federal Tort Claims Act, and a range of administrative law issues, such as contract, fiscal, and employment law.  OPLA represents the agency before the Merit Systems Protection Board, the Equal Employment Opportunity Commission, and the Board of Contract Appeals. OPLA attorneys provide essential support to the Department of Justice in the prosecution of ICE cases and in the defense of ICE’s authorities in federal court.In addition to its headquarters in Washington, D.C., OPLA has 25 Offices of Chief Counsel with a presence in more than 60 locations throughout the United States.ICE OPLA handles a large volume of cases and associated data. ICE handles all aspects of the electronic discovery lifecycle using Relativity software which is presently deployed and hosted in the Microsoft Azure cloud environment.  Relativity is used for the processing, analysis, review, and production of potentially relevant data as part of the discovery phase in litigation, compliance with FOIA requests, or in the course of investigations and Congressional requests and inquiries.ICE is seeking to transition to an eDiscovery platform based on a Software as a Service (SaaS) model. The host environment must be FedRamp certified or in the process of obtaining FedRamp certification with a federal sponsoring agency.