Enrollment Assistance Program Services

ADVERTISEMENT INFORMATION General Information Department for this solicitation: Procurement Date Prepared: 03/04/24 Types: RFA Advertisement Type: ServiceMaterialsService & MaterialsPW ConstructionAgency ConstructionReal Estate Solicitation/Project#: RFA 11-23 Solicitation/Project Title: Enrollment Assistance Program Services Description: The Department of Human Services is seeking an Applicant to provide enrollment, outreach, and educational services to HealthChoices Physical Health (“HC-PH”) program Consumers, and to Children’s Health Insurance Program (“CHIP”) Consumers. The selected Applicant shall provide an independent link between potential and current HC-PH Consumers and the HC-PH Managed Care Organizations (“MCOs”) and between CHIP Consumers and CHIP-MCOs and shall provide information and assistance to help consumers select and enroll in an MCO, choose a Primary Care Provider and complete transfers between MCOs. The administrative processes and activities that support these

services promote enrollment services that are unbiased, promote choice, and provide useful and accurate information to potential and current HealthChoices and CHIP Consumers and their families to assist them in making informed decisions. Department Information Department/Agency: Human Services Delivery Location: County: Statewide Duration: Three years with one additional two-year option Contact Information First Name: Teresa Last Name: Allen Phone Number: (XXX-XXX-XXXX) 717-787-9200 Email: RA-PWRFAQUESTIONS@PA.GOV Solicitation Information Bids must be received by the purchasing agency on the Solicitation Due Date no later than the Solicitation Due Time as set forth in the solicitation. Any conflict between the dates and/or times contained in the solicitation itself or its attachments and this advertisement shall be resolved in favor of the solicitation. Solicitation Start Date: 03/06/24 Solicitation Due Date: 04/23/24 Solicitation Due Time: 12:00 PM Solicitation Opening Date: 04/23/24 Solicitation Opening Time: 12:01 PM Opening Location: This Is Not A Public Opening No. of Addendums: 3 Amended Date: 04/03/24 This procurement has SDB or VBE goals set. Related Solicitation Files Original Files RFA 11-23 Enrollment Assistance Program.pdf Appendix A, Application Coversheet.pdf Appendix B, Cost Submittal Worksheet.xls Appendix C, Corporate Reference Forms.docx Appendix D, Key Personnel Reference Forms.docx Appendix E, IT Contract Terms and Conditions 11-3-23 (DHS Version).pdf Appendix F, Trade Secret Confidential Proprietary Information Notice.pdf Appendix G, Lobbying Certification and Disclosure Form.pdf Appendix H, Federal Funding Accountability Act Document.pdf Appendix I, Definitions.pdf Appendix J, HealthChoices Zone Map.pdf Appendix K - Enrollment Reports Jan 2018 - Oct 2023.pdf Appendix L - Enrollment Center Call Statistics 2018-2023.pdf Appendix M, Sample Enrollment Assistance Script and Materials.pdf Appendix N, Procedures for Children in Substitute Care.pdf Appendix O, SDB_Participation_Form 20240126.pdf Appendix P, VBE_Participation_Form 20240126.pdf Appendix Q, Model Form of Small Diverse Business and Veteran Business Enterprise Subcontractor Agreement.pdf Appendix R, Worker Protection and Investment Certification Form.pdf Appendix S, Computing Services Requirements - August 2023.pdf Appendix T, Management Directive 205.34 Amended.pdf Flyers/Addendums RFA 11-23 Addendum 1.pdf RFA 11-23 Pre-Application Conference Attendee List 3-21-24.pdf RFA 11-23 Pre-Application Conference Presentation 3.21.24.pdf RFA 11-23 Revised Appendix J - Addendum 1 - HealthChoices Zones.pdf RFA 11-23 Addendum 2.pdf RFA 11-23 Addendum 3.pdf RFA 11-23 Addendum Table 1 Attachment.pdf RFA 11-23 Question and Answer Log.pdf Go to Solicitation Tabulations No Tabulations exist for RFA 11-23. Go to Awards No Awards exist for RFA 11-23. Go to Contracts No Contracts exist for RFA 11-23.