R603--Sources Sought For Dolbey Fusion Dictaphone Transcription System

The purpose for this source sought notice is to locate interested companies that can furnish the REQUIREMENTS listed in the SOW that is attached. Offeror's capability to meet this requirement including any current contracts with more than 2 years of Period of Performance (Civilian or Government) to include meeting the below listed accreditations or similar standards, facility description, capabilities, and certifications. Responses must show clear and convincing evidence that your company and its employees have the capabilities, training, and qualifications to provide this service to be considered as a source. The following information is requested in a response to this RFI: 1. General Company information- Offeror's company name, DUNS, full address, point of contact, title, phone number, and email address. Name: Address: Contact Person: Phone number: Email address: DUNS number: Cage Code Number: Company website if available: 2. Business Type Please put a check mark or circle around

the type of business you are below: a) Large b) 8(a) c) HubZone d) Small Business e) Small Disadvantaged Business f) Woman Owned Small Business g) Service-Disabled Veteran Owned Small Business h) Veteran Owned Small Business ***Note - All Veteran Owned Businesses must be registered in VetBiz at http://www.vip.vetbiz.gov/general_user/register/default.asp to be considered a Veteran Owned Business. Socioeconomic status (whether Service Disable Veteran Owned Small Business (SDVOSB), Veteran Owned Small Business (VOSB), Hubzone, 8(a), Woman Owned, Small Disadvantaged, etc.). If stating SDVOSB or VOSB status, your company must be verified with the seal/icon or show pending verification in VetBiz Registry (https://www.vip.vetbiz.gov//) to be considered as a SDVOSB or VOSB source. 3. How long has your company provided these services? See attached Past Performance. 4. Provide information for any current or past VA contracts for these products and services. 5. Is your company registered in the System for Award Management at WWW.SAM.GOV? The NAICS code for the procurement is 561410 and the small business size standard is $16.5 Million dollars. Any future RFP will be conducted in accordance with FAR Parts 12 and 15. The Government may elect to award a Firm Fixed Price contract resulting from the solicitation. Responses to this market survey should be e mailed to shawn.vanzandt@va.gov. No telephone responses will be accepted. Please provide a detailed response to the below Performance Work Statement stating how you can meet all aspects stated. It is requested that responses be received no later than 2:00 pm Central, July 22nd, 2020. *NOTE* SDVOSB Contractors to provide documentation to fulfill capabilities of the following clause: FAR 52.219-27. No solicitation document is available currently; this notice is to acquire information only. Vendors interested in providing an offer will have to respond to a separate solicitation announcement. STATEMENT OF WORK Dolbey Fusion Dictaphone Transcription System Background/ Scope The Veteran s Health Care System of the Ozarks (VA) owns and/or operates medical systems and devices that require various types of service. This Scope of Work addresses the medical dictation system hardware and software and the various services required to maintain it. Objective Ensure all equipment is maintained to operate in a correct and safe manner as intended and designed by the Original Equipment Manufacturer (OEM). Ensure the software operates as designed and is updated with the latest versions. Tasks Provide licenses needed for the operation of the Dolbey Fusion Dictaphone Transcription System. Provide service and maintenance of the Dolbey Fusion Dictaphone Transcription System. Provide annual software license to use the voice and dialup software. Provide annual software license of the server operating software. Provide service and annual maintenance on the server hardware. Provide remote log-in service support 24X7X365. Provide system software and safety upgrades. Provide telephone support Monday-Friday 8am-5pm, CST; Technical and Clinical Applications. Provide emergency repair on equipment when notified of corrective action need by Biomed Representative. Include coverage of parts, labor, and travel to complete corrective maintenance. Provide Priority parts delivery, including overnight shipment. Provide licenses, upgrades and updates for software and Operating Systems (OS). Provide database updates. Delivery On-site work to be completed between the hours of 8am and 4:30pm CST, Monday through Friday, excluding holidays. Vendor will provide documentation for each occurrence that service is provided. Documentation to be provided within 5 business days of work completion. The documentation can be hard copy or electronic transmittal. Hard copy given to Biomed Representative. Electronic copy sent to COR via email. Work may be performed remotely. All necessary security and privacy issues will be addressed and complied with by the Vendor before any remote connection or service is performed. Equipment may not be removed from the facilities for service without authorization from Biomed Representative. Government-Furnished Property Equipment Description Make/Model Serial Number Dictation Phoneline Server Dell PowerEdge R740 DGQTS2W2 Dictation Database Server Dell PowerEdge R630 DGT72JK2 Dialogic telecom board Dialogic Part# 884-594-50 NSN Security Requirements Vendors will obtain an access badge from Facility Engineering Department while performing work on-site. Vendor will need to have a BAA. Electronic Media Removeable media (USB flash drive, DVD/CD, laptop, ) must be scanned by Biomed Representative prior to use on VHSO equipment. Media that has contained electronic Patient Information (Hard Drives, RAM, ) must remain in VHSO custody for destruction. Replaced components/parts will remain in VHSO custody. Place of Performance Work will be performed on equipment at the main facility: 1100 N College Ave, Fayetteville Arkansas. Period of Performance August 25, 2020 through August 24, 2021. Provide 4 Option years from August 25 through August 24.