insurance fraud occurring throughout the property insurance lifecycle (Services). The Services are more fully described in Section 2 of this ITN.
Fraud can be committed by both individuals and organized crime groups and is considered a serious issue affecting Citizens. In addition to its statutory obligation under s.626.989, Florida Statutes, with regard to identifying potential fraud impacting policies and claims, Citizens has a fiscal responsibility to all policyholders and the citizens of Florida to help mitigate fraud related policy premium increases and potential assessments by detecting and deterring fraudulent behavior.To enhance these obligations, Citizens recognizes the role of technology in detecting and combating insurance fraud and is interested in SaaS solution Replies from qualified Vendors that will provide Citizens the functionality to:• detect patterns, trends, and connections of people/events that would otherwise go undetected;• automate the identification of potentially fraudulent conduct using near real-time data;• provide a simplified approach to the visualization and reporting of complex data; and,• integrate with Citizens’ Guidewire Insurance Suite (V9) and Guidewire Cloud from Guidewire Software, Inc. and have a high level of configurability with Microsoft based data lake integration.This SaaS solution will be expected to enhance the effectiveness of Citizens’ fraud fighting efforts across insurance operations by detecting a higher volume of potentially fraudulent cases and streamlining an approach that increases speed of detection and investigation. As a result, Citizens’ will be better equipped to achieve their overall goal of protecting Citizens’ policyholders and the citizens of Florida from insurance fraud related losses.Citizens intends to award a contract (Contract) to one Vendor under this ITN. However, Citizens cannot guarantee how much work will be assigned to that Vendor.All Vendors should familiarize themselves with all requirements of this solicitation before submitting a Reply.Details and copies of the solicitation documents may be accessed:
https://www.citizensfla.com/solicitations Invitation to Negotiate
will be opened at the below address at
02:30 P.M.,
June 01, 2021.
Please direct all questions to:
Summer Reeves
Phone: (850) 513-3738
2101 Maryland Circle
Tallahassee FL,
32303
Email:
Summer.Reeves@citizensfla.com Any person with a disability requiring special accommodations at the pre-solicitation conference and/or bid/proposal opening shall contact purchasing at the phone number above at least five (5) working days prior to the event. If you are hearing or speech impaired, please contact this office by using the Florida Relay Services which can be reached at 1 (800) 955-8771 (TDD).
The Department reserves the right to reject any and all bids or accept minor irregularities in the best interest of the State of Florida.
Certified Business Enterprises are encouraged to participate in the solicitation process.
For questions on a specific bid advertisement, contact the
agency advertisement owner. Advertisements include the contact
information for the agency advertisement. The agency advertisement
owner is the point of contact for vendors with specific questions.