Call/Contact Center Services

TitleCall/Contact Center ServicesIDBPM035353Alternate IDLot #1Round #5StatusOpen[imp]OpenClosedResponses OpenedApprovedDraftDue / Close Date (EST)Due / Close Date (EST)Solicitation TypeRFP: Double Envelope ProposalPublic NoticePORFPRequest for Information & PricingRequest for InformationRequest for QuoteTechnical Envelope (Multi-Step)RFR - CATS SpecificFinancial Envelope (Multi-Step)IFB: Invitation for Bid IFB: Invitation for Bid (w/ Min Quals)Price OnlyRFP: Double Envelope ProposalTORFPCost breakdownRFP: Triple Envelope ProposalService purchase - Fixed FeeService purchase - T&MQuick QuoteMain CategoryIssuing AgencyProcurement Officer / BuyerAnsonia SAUNDERSSee AllEmailSolicitation SummaryAdditional InstructionsThere is a 10% MBE Goal Project Cost ClassPre-Bid Conference InformationPre-Bid Conference Date (EST)Pre-Bid Conference DetailsSmall Business Reserve DesignationNoYesNo Procurement Program Participation Goals VSBE Participation (%)MBE Participation (%)African American MBE Participation (%)Asian American MBE Participation (%)Hispanic American MBE Participation (%)Women-Owned MBE Participation (%)DBE Participation (%)SBE Participation