Upgrade to IVR System

Status: Posted Contact Name: Kelly Haynes Contact Number: 936-437-7116 Contact Email: kelly.haynes@tdcj.texas.gov Response Due Time: 3:00 PM Agency/Texas SmartBuy Member Number: 696 Days Solicited: 14+ Days for Entire Solicitation Package Solicitation Posting Date: 4/3/2023 Response Due Date: 4/17/2023 Last Modified: 4/3/2023 11:54 am Solicitation Description: THE TEXAS DEPARTMENT OF CRIMINAL JUSTICE (TDCJ) BELIEVES THAT THE REQUESTED ITEMS IN THIS REQUEST FOR OFFERS MAY BE PROPRIETARY TO ONE VENDOR UNDER SECTION 2155.067 OF THE GOVERNMENT CODE; HOWEVER, THE TDCJ STRONGLY ENCOURAGES OFFERS FROM ALL QUALIFIED RESPONDENTS THAT MAY BE ABLE TO PROVIDE THE REQUESTED ITEMS. THE TEXAS DEPARTMENT OF CRIMINAL JUSTICE (TDCJ) IS CURRENTLY REQUESTING OFFERS TO ESTABLISH A PURCHASE ORDER FOR THE PROCUREMENT OF SERVICE TO UPGRADE AN INTEGRATED VOICE RESPONSE SYSTEM. THE TEXAS DEPARTMENT OF CRIMINAL JUSTICE (TDCJ) IS CURRENTLY REQUESTING OFFERS TO ESTABLISH A PURCHASE ORDER FOR THE PROCUREMENT OF SERVICE TO UPGRADE AN INTEGRATED VOICE RESPONSE SYSTEM. URL: Addendum: Class/Item Code(s): 92045-*Software