The San Francisco Health Service System (SFHSS) is issuing this Request for Proposal (RFP) to enter into an agreement with a qualified vendor to provide as-needed off-site employee benefits call center services (Call Center Services) for the SFHSS Member Services Division (MBS).
SCOPE:Contract for the purchase of After-Hours Call Center Services.
URL: Addendum: Class/Item Code(s): 91520-Call Center Services 91549-*High Volume, Telephone Call Answering Services (See 915-05 For Low Volume Services) 94847-Health Care Center Services
URL: Addendum: Class/Item Code(s): 91520-Call Center Services 91505-*Answering/Paging Services 91549-*High Volume, Telephone Call Answering Services (See 915-05 For Low Volume Services)
Type Request for Qualification (Offline) Status Issued Number RFQ 23-045 (Emergency Operations and Backup Call Center-Design Services) Issue Date & Time 5/31/2023 08:00:01 AM (ET) Close Date & Time 6/22/2023 02:00:00 PM (ET) Time Left 14 days 15 hours 29 minutes 20 seconds Notes This is an Offline Bid Process.
no-follow" href="mailto:garchie@tstc.edu">garchie@tstc.edu Phone +1 254-867-3757 07 June 2023 NIGP Commodity Code NIGP Commodity Code Description 91520 Call Center Services 91505 *Answering and Paging Services 91549 *High Volume, Telephone Call Answering Services (See 915-05 for Low Volume Services) 07 June 202307 June 202307 June 202307 June 202307 June 202307 June 202307 June 202307 June 202307 June 2023 mailto:
billing cycles, including mailings, fee collections, reconciling payments, reporting, database management and call center services.
