Support for Application Programming Interface (API) interaction to facilitate integration with other platforms / reporting solutions f. Asset / bar-code scanning capabilities (one-off, bulk scanning) with upload to asset / configuration database management g. Chat bot capabilities h. Client and/or web interface for agent interaction i. Web interface for customer interaction j. Client and/or web interface for platform administration k.
0 - Exempt Purchases 27098 AdmitHub PBC dba Mainstay $89,628.33 09/22/22 09/30/22 Service Contract Proprietary artificial intelligence (AI) software-as-a-service platform and technical support for the THECB advising chatbot, ADVi. Tex. Gov't Code §§ 418.014-.016
The Department would like to hear from vendors that answer the foregoing questions in conjunction with their solutions/services including, but not limited to: Robotic Process Automation / Business Process Automation; Optical Character Recognition (OCR) / Intelligence Character Recognition (ICR); Chatbot; Dynamic Fact-Finding; Equity and Journey Mapping; Translation Services; Plain Language Communications; Business Intelligence/Data Mining/Analytical