Search results for: contact centre

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  • Request for Information for the Provision of a Single Integrated <b>Contact</b> <b>Centre</b> Management System and Services.

    Request for Information for the Provision of a Single Integrated Contact Centre Management System and Services.

    Type : Bid Notification

    Due : 03 May, 2024 (Today)
    Posted : 13 days ago
    Started : 04 Apr, 2024 (28 days ago)

    details below or the tender documentation Tender Closing Date: 2024-05-03 11:00 Scroll down for tender details and to access the tender documents Details :- Tender Number:RAF/2024/00018Department:Road Accident FundTender Type:Request for InformationProvince:KwaZulu-NatalClosing Date:Friday, 03 May 2024 - 11:00Place where goods, works or services are required:2 Eco Glades Office Park - Centurion - Centurion - 0046Special Conditions:N/AENQUIRIES: Contact

    From: South Africa (Federal)

  • Customer Contact Centre Services

    Type : Bid Notification

    Due : 05 Sep, 2023 (8 months ago)
    Posted : 8 months ago
    Started : 04 Aug, 2023 (9 months ago)

    Customer Contact Centre Services Project Description :Background & Objective ... See more

    From: MerX (Federal)

  • Contact Centre As A Service Solution

    Type : Bid Notification

    Due : 31 May, 2023 (11 months ago)
    Posted : 12 months ago
    Started : 03 May, 2023 (12 months ago)

    Contact Centre As A Service Solution Project Description :E-Comm is issuing this Negotiated Request for Proposal (NRFP) to select a professional, qualified and experienced company to provide E-Comm with a Contact Centre as a Services (CCaaS) solution that meet requirements as outlined in this NRFP.

    From: MerX (Federal)

  • ESDC Benefits Delivery Modernization, Contact Centre Solution RFI - Government Contact Centre Services (GCCS) – Stream 2: Contact...

    Type : Bid Notification

    Due : 11 Jan, 2023 (15 months ago)
    Posted : 17 months ago
    Started : 10 Nov, 2022 (17 months ago)

    ESDC Benefits Delivery Modernization, Contact Centre Solution RFI - Government Contact Centre Services (GCCS) – Stream 2: Contact Centre as a Service (CCaaS) Supply Arrangement (SA) (BPM017301/A) Project Description :This requirement is for: Shared Services Canada on behalf of ESDC.

    From: MerX (Federal)

  • Telephony Services and Omni-Channel Contact Centre

    Type : Bid Notification

    Due : 29 Mar, 2021 (about 3 years ago)
    Posted : about 3 years ago
    Started : 10 Mar, 2021 (about 3 years ago)

    As such, network costs will be considered to determine the vendor of choice, the vendor will provide a fully managed, hosted PBX and Contact Centre solution as well as supply, manage, and replace... See more

    From: MerX (Federal)

  • Hosted Contact Centre Solution

    Type : Bid Notification

    Due : 13 Jul, 2023 (9 months ago)
    Posted : 9 months ago
    Started : 01 Jun, 2023 (11 months ago)

    Submissions marked "COR6197 – Hosted Contact Centre Solution (Telephony)" will be received by the City of Regina, Procurement Branch, 2476 Victoria Avenue, P.O. Box 1790, Regina, Saskatchewan, S4P 3C8, no later than 2:00 p.m. Central Standard Time, on June 29, 2023.

    From: Canada (Federal)

  • Contact Centre Technology Solution

    Type : Bid Notification

    Due : 24 Apr, 2023 (12 months ago)
    Posted : 13 months ago
    Started : 27 Mar, 2023 (13 months ago)

    tab=openOpportunitiesICBC is seeking to one Proponent to design, implement, integrate, license, host and support a cloud-based call centre technology. It is ICBC’s expectation that Proponent provide a cohesive and integrated cloud contact centre solution that will replace ICBC’s current platform.Prospective suppliers can access the solicitation documents and submit proposals through ICBC's Bonfire portal.

    From: Canada (Federal)